RSS

Category Archives: honesty

challenges and change in the hair industry .


Back2myroots : A place to share thoughts and grow idea’s. B2MR

              Is there need for change in our industry? 

                                  ‘If so’

                How can this change happen?

Sadly although it can happen by itself when this happens it’s not normally good and positive change. It’s a change that happens slowly over time normally caused by neglect and complacency.

Rather than point out areas that need to change or be addressed i think it better to look at the big picture and how positive on going change can and will impact our industry. Not every one is open to change some might even be dead against it but it happens with or without some guidance and direction when this happens it can become quiet chaotic and seem very random and uncoordinated.

The hair industry has so many facets that it becomes quite hard to think about it as a whole I think of it more as many smaller units that are all linked under one umbrella ‘our industry’.

From Salon ownership.To Distributor.To Manufacturing. These might be considered the three main arms with other avenues leading off and yet connected within the industry.

This might be Stylists. Training education. Product knowledge. Product education. Platform work Product promotion. This would then break down again into others area. Colleges.Academy. Salon training. Product educator Sales person. Artistic team member and so on. Many avenues to many to split them up.

What has changed over the years? Certainly government involvement in standards and levels of training by the setting up of training standard bodies creating over legislation has this been for the better good of the industry? For both the standards and indeed for the types attracted into the profession? Are the right people steering controlling and setting mandates for our industry?

The number of colleges and academy’s. The standards they teach  the number of students they produce qualified each year. Is it now just a business and  way to control unemployment numbers? Should they work more closely with the industry at grass roots levels the salon and business owner the end consumer of the trainee’s.The industry expected to employ these constantly growing number of newly qualified professionals.

Manufacturers the products they produce, they way they market them. Do they respect our industry or dictate to it? Should they be more transparent about the products they expect us to use and promote. The salon business. Is on longer seasonal. The demands from stylist are different. The way we can connect with our clients is different. what clients demand is constantly changing. The age of expected discounting is consuming many salon and spa owners.

I do not have al the answers to the points raised but i do know that over the years we have allowed these changes to influence our industry. These changes some good some not so good now effect and influence our profession greatly. Judging by the number of industry professional voicing opinion globally on various professional group forums the need and want for change is growing. Build up a Linkedin professional profile join a some groups become active.One such group ‘professional hairdresser knowledge networking group’

There are many passionate motivated professional who work tirelessly to try and raise awareness and have a voice. Every salon every spa has the power to make change happen. How. By starting in your own salon with staff and owner collaboration with innovative thinking. By taking action start to think about and discuss the things your ant to change have a vision and work towards it salon owners stop competing with each other by our discounting each other you are hurting your selves some time competition is not healthy it’s distractive and negative.

Start in salon training develop your team have high standards start hold the manufactures accountable for the products they expect us to use. Join discussion groups share your voice have opinion.When things are not acceptable say so communicate openly with staff. learn and understand how to use social net working and multi media to your advantage. Encourage personal development as well as salon and team development. Take back control of your business and so a little bit of our industry by being educated skilled and professional. Being informed having knowledge is power having opinion and sharing views is powerful.

Finally the internet and the information available we cannot trust everything that is posted to be totally true we owe it to our sleeves and those we work with or influence to do a great deal of research to make sure the facts that we are presented with are correct. To be willing and open for change and challenges to embrace all the new possibilities available to us.

The internet is a marketing tool as well as an information high way so we have to all learn to navigate it and stay current and up to date!

I hope that this starts up some discussion and gives me some feed back.

Mike B2MR.

Advertisements
 

Tags: , , , , , , , ,

Hairdressing education and sales:


Welcome to B2MR BACK2MYROOTS!

http://www.back2myroots.co.uk/

Regular postings of fresh new topic’s.

                                       Sales or sharing?

A place to share thoughts review hair colour and products.

This topic is worthy of both discussion thought  and comment for it effects each and every one involved in the Hairdressing Industry.

Having Spent a number of years involved in Sales and education or is it? Education and sales: It’s so hard to know for one supports the other. [ chicken and egg what comes first] One side sales drives the education machine funding allowing technicians and educators into salons to share and demonstrate. On the other hand without the support of good education the sales go flat. Salons. Stylist lose interest, use products incorrectly getting bad results blaming the product! It is my view. That if you really trust and have belief in a product it will sell it self. If your educated a product how and why it works. If you have a passion for it, it’s easy to talk about it sells it self.

Why so much pressure on sales why fear education?

In salons many stylist hate education up dates. They look at educators as know it all’s They attempt to put then down show them up  in some cases resent them Why ?  FEAR!

Most salons change colour lines because of dissatisfaction with the product. If it does not perform well in reality the fault is with the stylist technician. But hey! It’s always easier to blame a product than take an honest look in the mirror! Tuff harsh words but true. I don’t know how many salons I’ve visited that so need education support but the staff the manager will not allow it. I also think that many sales representatives have very little respect for what a good passionate educator can do.product knowledge classes or in house training vents can make such a difference to a salon.

Why because they fear letting any one see that they don’t know everything! who does? The fact is Sales are Sales. Education is just educating. On how to correctly use and get the best out of the product that sharing knowledge giving support to the salon to the sales person to the staff this can only serve to improve. Standards. Skill. Knowledge. Why all the problems? Ego, Insecurity, Fear? or just an un-daunting need for control!  All things that are rife in society but for some reason really run rampant in the Hair beauty industry.

We have salon managers and owners who fear educating there staff to much. We have staff who hate to admit they have an issues or don’t understand. Will not admit that they want or need more education, skill and knowledge. We have professional Colour companies who market them selves with being professional. But flood the market with home colour kits. With little or no care for the effect on the high street salon The stylist trying to make a living build up a clientele not to mention the damage long term use can do from use of home colour.Building  passionate committed team that works together an want education is key to success.

Colour Companies that offer education to some to degree but maybe not fully transparent when it comes to formulation ! Maybe not totally honest about all the chemistry of any given product need to know bases! misleading. We have schools Colleges, Academy’s. All offering a level of training but! How qualified? How up to date are those trainers? How much do they really care? How skilled are they? How current are they? How they look! How professional are they/

We have young people coming into the industry with a false idea of how successful they can be. How much there is to learn. How long it takes to be a success. We have Stylist who reach a level of qualification and then sit back knowing everything knowing nothing? Why is this? so many skills to learn so many tools to understand?

We have all these different governing bodies have you ever tried contacting them to ask for a meeting or some information? good luck with that one. Am I out spoken? Well maybe but it’s done it’s said to create discussion, to open up debate, to see who really cares! Not to be politically correct.We have to raise question sot find answers.

I have over the years worked with  many like minded passionate industry professional and they are all of the mind that things could be better standards raised, knowledge shared. education improved so what can we do how can we make a difference?

How can we encourage an exchange of knowledge and information. disclosing of product information in an open transparent manner.  One with sales teams working with and supporting education. Stylist who constantly want to up-date. Teachers trainers. Who really care how to encourage the young stylist to have higher standards, skill, who pride themselves in levels of Service and consultation. This is possible by net working sharing reaching out. We have so many mediums available to us  this is such a huge multifaceted Industry. It’s exciting vibrant. It’s constantly growing, changing evolving, whilst at the same time standing still.

The Linked in professional hairdressing net working group is established in the hopes of attracting like minded people to join share and debate.

Many thanks Mike B2MR

My Blog and all links can be accessed via my web site.

http://www.back2myroots.co.uk/

 

Tags: ,

Respect trust vision. In the salon/Spa


Back2myroots : A place to share thoughts and grow idea’s. B2MR

 Respect Trust vision: “RTV”

Respect:

Do you respect your staff ? Do they respect you? Without respect it can be so very hard if not impossible to have a salon running smoothly without and hitches or staffing issues. How does one gain and retain respect in the work place? First and foremost it’s a two way street other wise known as mutual respect.  How does it work? It’s earned over time by actions, commitment, sharing of a vision. Making positive change happen. Being inspirational to those around you. Being a leader. Being a listener . None of this happens over night it takes time to develop. It can not be brought and yet it is invaluable. Respect encourages those around you to listen and or take action to embrace change. Lack of respect can and is very disruptive it creates many issues especially in a leadership or management situation. Once lost it’s very hard to regain.

In the salon or spa environment respect for each other open communication collaboration will enable the salon to function without distraction, without the disfunction that can be created when respect is lost and chaos per sues. In one of many forms from staffing issues and poor management decisions general morale. An openness with regard to salon /spa running and the big picture a sharing of a vision a willingness to listen and on occasion make changes is all part of being respected being a leader you also must give respect to those around you. Ultimately this contributes to better salon management a better working environment and so creating an atmosphere that works to the benefit of all concerned. Clients can and do pick up on this.

 Trust: 

Closely and many might say running side by side with respect is ‘Trust’ this we build. Without trust it’s really is very hard to function and get anything done. To not be trusted or have trust in some one or some thing creates negativity it will slowly bring you or your business down. If this is an issue you really do need to spend some time think it through. If it’s a person a team mate employee ask the question. Why? Don’t you trust them. Can it be addressed is it a situation that can be fixed. If not before making that tuff decisions seek advise from those around you, those you respect ! If it’s a thing then it’s much easier however good it might be if it’s not working for you and you cannot get past trusting it get rid of it! Don’t waste time and energy on things that don’t warrant it.

Without Trust in a salon between every member of the team decent can rapidly creep in negative energy can be and is so distractive. If this is the case council those team members work mates managers that you respect and make decisions on how to address and deal with any situation that might arise. Don’t be hasty consider the situation what created it. Decide on an informed course of action.

 Vision:

Finally that vision this is yours. In this case it’s of your business but it can relate to any aspect of your life for each and very one should have a vision. In this instance we are relating it to work. Once you have clear vision share it with those around you. Those you Respect and trust make sure they share this vision with you so that you are all working toward the same goal.

By sharing your vision with team members you are not only sharing your vision for the future you are also showing that you respect and trust them. There is a synergy between the three words. That synergy comes to fruition when put into action. When action starts to happen, things start to change, they start to progress. As this happens embark on constructive dialogue with team mates and staff members collaborate encourage  new thoughts and ideas innovative idea’s that might help your vision become a reality for all those sharing it with you.

The look the challenge the journey all working together to make it happen and share in the success. Having a vision a goal is what motivates and drives us sharing a vision with others helps it become a reality.

Have the right team wanting and willing to share your vision respecting your commitment trusting you to share thoughts views opinions trust a willingness to listen and collaborate.

Mike B2MR

 

Tags: , , , , , ,

Full head bleaching and tone.


Welcome to BACK2MYROOTS B2MR regular postings of fresh new topic’s    http://www.back2myroots.co.uk/

                                lifting agent bleach powder:

Hair Lighteners:  Powder Bleach, Oil or Gel.

Before Embarking On lightening hair one has to understand the chemistry of the product and how the process works. Hair Lighteners  and Decolourizers come in many forms and are designed to remove Colour from the hair. Basically they are Alkalisers.

How do these work:

They are products that supply Sufficient Alkali to destabilise hydrogen peroxide, when the two products are mixed together the Hydrogen attacks the pigment in the hair and Lightens it. Hydrogen Peroxide is Stabilised in a bottle with a low Ph around {3.00-3.5} adding the lightener be it {powder or liquid-gel} brings the mixture up to a Ph of around 9.0 triggering oxygen release.

Types of Lighteners:

Bleach powder Lighteners are for the most part Stronger and faster acting. Generally used for off scalp Lightening application. { always do skin and stand test} Lifting ability is dictated by strength of hydrogen peroxide and timing formulation. 

Lotions Oil -Gel: 

These have a smoother consistency and are formulated to protect the skin/scalp during the lightening process.Most powder bleaches are not recommended for direct scalp application they may cause reaction an for burning or irritation {Be advised that adding heat/ dry or steam will change the way these products react: powder bleach can dry out under heat!

Ingredients:

The chemical Structure of lighteners are Ammonia.Ammonia hydroxide,Magnesium silicate,and sodium. quite the mix all lighteners have to be mixed with hydrogen peroxide. { Be advised hair that has been coloured with any kind of metallic rinse, colour or stain, will create a heat reaction that can cause burning so do your home work!}

When to use:

A key tool for colour correction, but generally they are used when other products available cannot give the desired degree of Lightening.{ Remember High lift Tint will only give max 4levels of lift when mixed with 40vol Peroxide} 

Uses: High-lights, pastel blonde look when hair is strongly or pigmented  darker shades.

Mixing:  Always follow Instructions on each given product! for lotions/gel /oil double amount of Hydrogen peroxide is often called for. lotions and lighteners/Booster powders must always be mixed in Sequence,{note: mixed out of sequence can result in uneven lift!}

Stages of Lightening:

When lifting /lightening hair it goes through what is known as the 7 stages of lift. It has no limits it can remove all pigment from the hair.

Remember the Colour wheel: {you can see shades in the outer} wheel      

The stages are as follows.

Red-Brown. Red. Red-orange. orange-yellow. yellow -orange.

yellow.pale yellow.

The first colour is always the stronger shade!

The deeper the base shade the more stages of lift required its a journey don’t rush it.

Advantages:

*lightens hair.

*Can be used for colour Correction.

*Adds Texture.

Disadvantages:

*re-growth needs to be maintained.

*Can damage hair.

*Can cause Skin irritation.

* Hair should be protected form Uv -sun light.

Summing Up:

A very useful Tool for us to have but should be respected and understood, I advocate the best path is the one with the least chemistry possible.

Lets re touch on bleach bath/ Cocktail:

What is a bleach bath used for? It is a tool that we have at our disposal to gently lift unwanted pigment from the hair. It is classed as the first line of attack when doing Colour correction:

One would use this formula to lift pigment {note it does not remove pigment} prior to toning or adding your fun colour.

As i have stated before if you are going bright red you don”t need to remove all pigment yellow or orange is fine! if you want true blue you have to get rid of the yellow toning would do this!

Formula for Cocktail. 1/2 OZ Clarifying shampoo 1oz water. 1oz 20 vol peroxide or developer. 1oz/or scoop of bleach.

Wet hair wear Gloves apply and work into your hair for 10 to 15 mins. wash out really well if you don’t get enough lift don’t give up mix up second batch re apply. don’t rinse out re-apply the water stops the action. Remember lift is all about timing;and observation.

It is a miss conception in thinking that 40vol is stronger than 20 vol not true its just long lasting in how long it lifts for {How long the hydrogen gas re acts the oxygen}.

What is toner

Toner is basically a tube or bottle of pigment little or no peroxide is required.Designed to neutralise the unwanted pigment exposed in the lifting process.Deposit only no lift when using a toner in some cases low volume of peroxide may be required to activate the colour molecule. When toning one should always stay with it as it continues it’s neutralisation and despot until rinsed off.The should be considered as a from of colour correction.

                                    High lift Blonde series:

All these shades are toners:

B indicates Beige = Green Orange Base will neutralise pale yellow.

G indicates Gold =yellow orange base for warmth and tone.

V indicates  Violet= red blue base with neutralise  yellow or yellow pale orange

A indicates   Ash =blue  yellow green  will neutralise  Orange orange yellow

Above classic case for toning in my view way to yellow gold. What might you use here?

To beige this look out on would use a violet toner worked in for a few minutes it would restore balance getting rid of unwanted warmth .again there is no exact time stay with it do not leave alone for any period. you may end up with  sludge tone!!!

I found a link for this skin test sight happy to share as i think skin testing is so important.

http://www.trichocare.co.uk/

                                                         Quote from sight:

Colourstart is a unique patch test used by hairdressers as a skin allergy test. These tests help the hairdresser to check if clients are likely to have a problem with hair dye. The alternative is often unpopular and impractical for clients. Colourstart is used on clients who do not have time to visit the salon 48 hours before every application. It is used on clients who do not want hair dye left open on their skin. Colour start is one of the most important advancements in professional hairdressing. It helps to improve client satisfaction and safety in the salon. Due to its benefits and ease of use, Colourstart is rapidly becoming an industry standard.

With a little patient a good consultation and some formulation planning a great shade of bleached an droned hair can be achieved without undue stress and or damage.

Mike B2MR

 

Tags: , , , , , ,

Blonde hair colour and hair Dye


Welcome to BACK2MYROOTS B2MR.

Regular postings of fresh new topic’s http://www.back2myroots.co.uk/

A place to share thoughts review hair colour and products.

                 Spring perfect time to think Blonde

Wake up and smell the roses Its Spring. You can you have a natural looking Blonde hair colour Is it maintainable ? Will it damage the condition? Will it look to orange or yellow? All very good questions.

Before considering going blonder or lighter. Have a professional consultation be very careful when considering home Dye especially if you have previous colour on your hair. anything is possible with the right advise and skilled professional working with you. The perfect time to consider going blonde, having that sun kissed look whilst wishing for those long hot summer days.That hot holiday hair colour we long for to match that fun summer tan. If you feel the need have the desire to brighten up your hair style with a fun new blonde look?

It doesn’t matter how dark or light your natural hair color is or if you have dark or pale skin tone, there is always a shade of blonde hair to suit you or at least some light tones to brighten you up. Blonde is still the most popular hair color choice for most women! Of course if you have already coloured your hair then you will have to take this into consideration when thinking about a shade or discuss with your stylist whats possible. Here are some fun ideas if you want to let that inner blonde out to play for a while.

If you have shoulder length hair in a brunette tone. Skip going for over-all blonde color. Instead apply some rich caramel highlights throughout your style, focusing on the crown and where the part lands. Your textured waves combined with the rich highlights will reflect the sunlight and create an eye-catching look. This will start you on the road to blonde with out over processing.

Long hair

If your long hair is damaged or dull, purchase a good color protecting shampoo and conditioner to use before, during and after you color your hair. Treating your damaged hair from roots to ends is an important factor in maintaining colored styles. For very long hair highlights are a better form of colour than an all over application and help prevent root-re growth issues.

Finding the right shade

Before you decide on a shade of blonde. Take into consideration your skin tone and eye color. Also consider your current hair color for it certainly plays a part in choices and possible out come of the new colour you are working towards.

If you currently have bleached blonde hair, you may want to opt for a deeper, richer shade of blonde.This might require putting some pigment back into your hair if bleached very light. If your skin tone is very pale, you may want to keep your blonde shade a bit lighter.

Dark brunettes. A deep honey highlight throughout your style might be  best, you are then working with your hairs natural pigment rather than fighting it, try to avoid bleaching as this just damages your hair. Choose your colour carefully consider all your options. You may need to seek professional advise. Remember combining a fun new blonde hair color with a new cut can completely change the way you look and feel about yourself and the way others look and see you!

Layering colors

Applying a variety of blonde hair colors throughout your hair on various areas of layering creates a very striking and unique look. If you have a light brown base then highlights to lighten the top sections keeping your layers underneath dark this gives dimension and a great two tones look . This type of coloring looks particularly good on straight, medium-length hair with short or longer bangs.

A few Examples of Blonde looks:

These are just a few thoughts and ideas for those interested in creating a new blonde hair color try to do something different and new with your blonde hair this season.Blonde hair in small or large doses is a good way to update your appearance and help lift your mood!

In the fall, autumn with a demi application we can go darker with out any ill effects or possibility of damage. Toning down for the fall or autumn! It just takes some forward planning and some patients moving around with shade and tone to create new looks without damage is quite possible.

Mike B2MR

 

Tags: , ,

The hair salon and the stylist.


Back2myroots : A place to share thoughts and grow idea’s. B2MR

The key role of the Stylist /Hairdresser in the salon:

We have in recent topic’s talked about. How important the role of the receptionist is and how the reception area is the hub of the salon  what a key role they plays in the smooth running of the salon. We have looked at the hard work that all trainee’s and apprentices put in. The commitment and loyalty in so many cases for very low wages minimum  wage is so out of touch with the cost of living fro these young up coming stylists. They work really hard in the hope of getting well trained we should all make sure that they get the very best.

Now lets look at the roll of the stylist.

As important as both of the positions above are what about. the stylist. The hairdresser. The colour technician and huge role they playe. Without a professional team the salon would not exist or function. Let’s stake a look at the role of the stylist. From the time the stylist get to the salon to start their day they must have their game face on. That image of being a true professional. Highly skilled. Creative. With excellent communication skills and technical ability. In-fact their day should start before they ever get to work getting ready for the day. Clothes, make up image all so key for that first impression. The way you dress and the way your hair looks is representative of who you are what you do. We have to leave our personal issues and baggage at home it’s show time.

 As a stylist’s you have to be a team players. We have to be multi be able to multi task! This can be anything from helping to keep the salon running on occasion. Sweeping the floor, washing colour bowls, towel duty. Yes all in a days work! Manage your day your appointment list be organised. This involves working with team and staff members. The receptionist can help you to keep your day running smoothly and  keep you fully booked!. Apprentices and trainee’s again they help you keep your day running on time and with out a hitch offering client support and assistance and service.

As a stylist apart from ongoing skill and training. Communication and consultation skills are really so important. Being a good listener helps. Keeping good up to date client records is also very key to ongoing success and good client retention. It shows the client that you care makes them feel special. As a stylist we are in the business of making recommendation and problem solving. To do this we have to make sure our skills are always up to date. This can be hands on technical ability and indeed product knowledge both in the area of the products we use are constantly changing and evolving  as indeed with retail products knowledge.

As stylists although we don’t like to think of our selves as being sales people and in the service industry we are. You sell through recommendation either by offering a new service or treatment or by recommending retail products to complement and maintain both condition and looks created in the salon. Every thing you do is related to service the experience you offer. That is what you do that is why clients come back great service and consultation.

As a team or staff member although it’s not generally insisted upon getting and being involved in ongoing personal skill up dates and training should be part of your routine. As should skill sharing by giving of your time to share your skill and knowledge with the apprentices and trainees you owe it to them.Yes they help you make you day work it’s time to give back !! you were like them once never forget that. This can be done on a rotation depending on size of the salon and policy.

 Getting busy, being established in the salon both as a staff and team member takes time. But as you develop both as a personality and accomplished stylist so trust and respect develop. At the same time communication and sharing of views and opinions with those around you should be developed become a true team member. Building relationships with Salon owner. Manager. Fellow stylists. Reception and yes trainees.  This is all part of  helping to create an environment for creative thinking. Collaboration on projects and idea’s for improvements be an innovator. Don’t become done of those negative seen it all done it all types that can be so negative to moral in a salon.

Got an idea share it! make it happen!

Challenge your self and those around you be inspiring mentor those young trainees. Be actively involved in promoting the salon. Look for ways to improve your skills courses and training events. Suggest the salon get involved in competition. These have been and are challenging times in our industry it’s my belief that by staying current being professional offering great service being excited and passionate about what you do sharing that excitement with your clients thats a key to being a success.

We wear many hats and great deal is expected of us. Focus on what you are good at and passionate about don’t try and spread your self to thin as i have said the salon is a team so if your great at women’s hair love colouring and putting hair up stick to that.  Specialise in that let others do mens hair or kids for example. Everyone should find their niche in the salon this makes the salon whole. Remember you multi task you have to look great. you are highly skilled. You offer great service and what you charge or the salon charges is reflective of that. Valued added is not discounting to stay busy it’s giving exceptional value for money.

Look at all the skills you have? the tools you use! the power you have to make change happen!

Remember as a stylist you are the product it’s all the clients you do and retain that keeps the salon going and pays all those running costs. The receptionist. The trainee pays your wages. But it’s a team event you are a big part of that team. How ever busy you are how ever good you are don’t let EGO get the better of you don’t start thinking you are better than those around you .Very dangerous no one is indispensable.

The stylist. The Hairdressers. The true professional hard working committed passionate. key to the successor every salon and business.

Remember you. We are all part of that machine that is the hair industry. The part we all play as team members makes the salon run and work for us all.  Keep your standards high challenge your self be and inspiration to those around you.

Mike B2MR:

 

Tags:

Salon Spa hair beauty.


Found this quite interesting so thought as a link i would pass it on.
http://www.squidoo.com/salon-and-spa-employment-outlook

 

Tags: , , , , ,

 
%d bloggers like this: