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challenges and change in the hair industry .


Back2myroots : A place to share thoughts and grow idea’s. B2MR

              Is there need for change in our industry? 

                                  ‘If so’

                How can this change happen?

Sadly although it can happen by itself when this happens it’s not normally good and positive change. It’s a change that happens slowly over time normally caused by neglect and complacency.

Rather than point out areas that need to change or be addressed i think it better to look at the big picture and how positive on going change can and will impact our industry. Not every one is open to change some might even be dead against it but it happens with or without some guidance and direction when this happens it can become quiet chaotic and seem very random and uncoordinated.

The hair industry has so many facets that it becomes quite hard to think about it as a whole I think of it more as many smaller units that are all linked under one umbrella ‘our industry’.

From Salon ownership.To Distributor.To Manufacturing. These might be considered the three main arms with other avenues leading off and yet connected within the industry.

This might be Stylists. Training education. Product knowledge. Product education. Platform work Product promotion. This would then break down again into others area. Colleges.Academy. Salon training. Product educator Sales person. Artistic team member and so on. Many avenues to many to split them up.

What has changed over the years? Certainly government involvement in standards and levels of training by the setting up of training standard bodies creating over legislation has this been for the better good of the industry? For both the standards and indeed for the types attracted into the profession? Are the right people steering controlling and setting mandates for our industry?

The number of colleges and academy’s. The standards they teach  the number of students they produce qualified each year. Is it now just a business and  way to control unemployment numbers? Should they work more closely with the industry at grass roots levels the salon and business owner the end consumer of the trainee’s.The industry expected to employ these constantly growing number of newly qualified professionals.

Manufacturers the products they produce, they way they market them. Do they respect our industry or dictate to it? Should they be more transparent about the products they expect us to use and promote. The salon business. Is on longer seasonal. The demands from stylist are different. The way we can connect with our clients is different. what clients demand is constantly changing. The age of expected discounting is consuming many salon and spa owners.

I do not have al the answers to the points raised but i do know that over the years we have allowed these changes to influence our industry. These changes some good some not so good now effect and influence our profession greatly. Judging by the number of industry professional voicing opinion globally on various professional group forums the need and want for change is growing. Build up a Linkedin professional profile join a some groups become active.One such group ‘professional hairdresser knowledge networking group’

There are many passionate motivated professional who work tirelessly to try and raise awareness and have a voice. Every salon every spa has the power to make change happen. How. By starting in your own salon with staff and owner collaboration with innovative thinking. By taking action start to think about and discuss the things your ant to change have a vision and work towards it salon owners stop competing with each other by our discounting each other you are hurting your selves some time competition is not healthy it’s distractive and negative.

Start in salon training develop your team have high standards start hold the manufactures accountable for the products they expect us to use. Join discussion groups share your voice have opinion.When things are not acceptable say so communicate openly with staff. learn and understand how to use social net working and multi media to your advantage. Encourage personal development as well as salon and team development. Take back control of your business and so a little bit of our industry by being educated skilled and professional. Being informed having knowledge is power having opinion and sharing views is powerful.

Finally the internet and the information available we cannot trust everything that is posted to be totally true we owe it to our sleeves and those we work with or influence to do a great deal of research to make sure the facts that we are presented with are correct. To be willing and open for change and challenges to embrace all the new possibilities available to us.

The internet is a marketing tool as well as an information high way so we have to all learn to navigate it and stay current and up to date!

I hope that this starts up some discussion and gives me some feed back.

Mike B2MR.

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Respect trust vision. In the salon/Spa


Back2myroots : A place to share thoughts and grow idea’s. B2MR

 Respect Trust vision: “RTV”

Respect:

Do you respect your staff ? Do they respect you? Without respect it can be so very hard if not impossible to have a salon running smoothly without and hitches or staffing issues. How does one gain and retain respect in the work place? First and foremost it’s a two way street other wise known as mutual respect.  How does it work? It’s earned over time by actions, commitment, sharing of a vision. Making positive change happen. Being inspirational to those around you. Being a leader. Being a listener . None of this happens over night it takes time to develop. It can not be brought and yet it is invaluable. Respect encourages those around you to listen and or take action to embrace change. Lack of respect can and is very disruptive it creates many issues especially in a leadership or management situation. Once lost it’s very hard to regain.

In the salon or spa environment respect for each other open communication collaboration will enable the salon to function without distraction, without the disfunction that can be created when respect is lost and chaos per sues. In one of many forms from staffing issues and poor management decisions general morale. An openness with regard to salon /spa running and the big picture a sharing of a vision a willingness to listen and on occasion make changes is all part of being respected being a leader you also must give respect to those around you. Ultimately this contributes to better salon management a better working environment and so creating an atmosphere that works to the benefit of all concerned. Clients can and do pick up on this.

 Trust: 

Closely and many might say running side by side with respect is ‘Trust’ this we build. Without trust it’s really is very hard to function and get anything done. To not be trusted or have trust in some one or some thing creates negativity it will slowly bring you or your business down. If this is an issue you really do need to spend some time think it through. If it’s a person a team mate employee ask the question. Why? Don’t you trust them. Can it be addressed is it a situation that can be fixed. If not before making that tuff decisions seek advise from those around you, those you respect ! If it’s a thing then it’s much easier however good it might be if it’s not working for you and you cannot get past trusting it get rid of it! Don’t waste time and energy on things that don’t warrant it.

Without Trust in a salon between every member of the team decent can rapidly creep in negative energy can be and is so distractive. If this is the case council those team members work mates managers that you respect and make decisions on how to address and deal with any situation that might arise. Don’t be hasty consider the situation what created it. Decide on an informed course of action.

 Vision:

Finally that vision this is yours. In this case it’s of your business but it can relate to any aspect of your life for each and very one should have a vision. In this instance we are relating it to work. Once you have clear vision share it with those around you. Those you Respect and trust make sure they share this vision with you so that you are all working toward the same goal.

By sharing your vision with team members you are not only sharing your vision for the future you are also showing that you respect and trust them. There is a synergy between the three words. That synergy comes to fruition when put into action. When action starts to happen, things start to change, they start to progress. As this happens embark on constructive dialogue with team mates and staff members collaborate encourage  new thoughts and ideas innovative idea’s that might help your vision become a reality for all those sharing it with you.

The look the challenge the journey all working together to make it happen and share in the success. Having a vision a goal is what motivates and drives us sharing a vision with others helps it become a reality.

Have the right team wanting and willing to share your vision respecting your commitment trusting you to share thoughts views opinions trust a willingness to listen and collaborate.

Mike B2MR

 

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Success as a hair stylist it’s in your hands!


Welcome to BACK2MYROOTS B2MR: Regular postings of fresh new topic’s.

A place to share thoughts post comments and idea’s.

As a stylist we strive to become a success to be fully booked to get new recommendation to earn a great salary to be the best we can. But sadly in so many cases somewhere along the way this changes or never happens why?  What went wrong?  Why do some get so disillusioned even resentful.Why do so many quit the industry! Why do some get by but are full of anger and resentment about both their employer and indeed fellow staff members Why? Time to be honest! It’s time to seek some help? Get re focused and remember why you started on this journey of self discovery looking for creative success. You had a vision a gaol what went wrong?

If this is you!

It’s time for some honest reflection to ask your self some soul searching questions starting with the big one Why? Did you become a stylist? Followed by. Do you enjoy being a stylist? what do you want from being a stylist? What were the goals? What were the aspirations that brought you into this industry? What are you prepared to do to reach your goals and dreams!

There are so many avenues to explore so many skills to gain. There is so much to give and yet so much to gain. Yes you have to give things away to get them back it’s the way of the universe. But all of this comes at a cost nothing in life is easy or free it takes hard work commitment! It takes constant training and updates of all the skills we have. All that we know and all we have yet to learn try and discover. These are challenging times for everyone.Those challenges and demands being day to day running and managing of the salon and staff team members. As stylists working in a salon being part of the team we should be involved in the salons success.

How can we do this? By being and staying positive and upbeat. With so much global uncertainty so much negativity in the news you must think and be positive and up beat both in your out look and in what you project. I have little time for negative attitude or thinking it’s destructive on so many levels both in personal and  work life. These skills cover every aspect of our industry. From those key things that are at the very heart of our daily routine and business success .

Service skills. Communication .Consultation. The experience we offer and create.

We have so many tools available to us to research and study our craft.The Internet the world wide web books. These are really good for learning about service and consultation skills after all Service and clients are our business. We must not forget the other aspects of our trade  the practical hands on creative side this need to be fed and stimulated sharing idea’s with team mates work colleges. We must also make sure we are up to date with product knowledge and technical knowledge.

Just being a busy salon stylist can and will get to be quite routine if you don’t push and challenge your self. It is very easy to get complacent take what we do and indeed out clients and the very fact of being busy as a given ! not always the case. Real success is to challenge your self and continually grow. Fear can hold us back as stepping out side ones comfort zone pushing the envelope is not a comfortable place to be for many of us. Get involved in the salon training nights. Maybe become a platform artist or educator. for major colour company. consider entering some competitions, photographic work .These can be good for both individual stylist and  the whole salon it moral and image.

Remember that the more you give out through sharing skills and experience the more that will come back to you. This career is for you to manage and steer. It’s a journey and adventure you have no idea of what opportunities lie ahead for you. All yours to grasp all you have to do is aim high and challenge your self and those around you. Dont settle for second best. Have high standards. Stay up beat focused. Constantly challenge your self and those around you.

If the above is you if you want to move forward step up the ladder to success then lets connect for an informal chat maybe we can move forward together. Learning and sharing experience.

                                                         http://www.back2myroots.co.uk/

All contact information is on my web site I very much look forward to hearing from you

MikeB2MR

 

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The hair salon survival plugging those leaks!


Back2myroots : A place to share thoughts and grow idea’s. B2MR

Is your salon leaking are you struggling to stay afloat?

These are tuff times an economy that is slow challenges of competition. Clients looking for deals and discounts the hair industry and owning a salon have many more challenges these days. Are there ways to save money stop wastage plug those unnoticed leaks? Of course there are so many unforeseen running costs in the salons well as the inevitable ongoing expenses. Here are a few tips that might help you. So where can these leeks be van they be plugged? Yes it takes just a few changes in patterns and actions.

1/ We have all done it it constantly happens in the salon those off hand discounts you know the ones That client who is having a tuff time or that special regular you like that one who tips well! Her or his service was maybe full head highlights and cut. You take your client to the reception and say to the receptionist oh just charge for cut and a T section toady! or that cut and blow dry we will just call that a flat X today! this is discounting this is giving away money if your staff member it’s not yours to give! How often does this happen. Add it up it has to stop.The client does not expect it they come for the service and attention you give no need to try and buy loyalty it’s off hand discounting costing the salon £££$$$$ every month and the stylist as commission is less. Change number. One stop this practice across the board!

2/ Carrying to much retail stock.If it’s not moving it’s dead money go the shelf carry what you need and what you know sells. Don’t make up excessively sell more for less! The more you can retail the better the deals with your distributor. Pay invoice on 30 days products constantly change so over stocking on old packaging is dead money you end up either discounting it or using it in the salon.

3/ Products Salon stock. I don’t know how many salons i have been in that have boxes of half used tubes of colour ! Why is this staff are to lazy to look for the used tubes have a system where they must be used prior to new stock being released. This is a major cost to salons stock control.

4/ Product waste over mixing of product and general misuse of products not good for the environment by a gain it adds up a big expense to the salon.How much colour and bleach is left over after any given process! Weigh it measure it keep good records of formulation eye balling formulation is not professional and creates waste! Consider if you do not keep good formulation records how can you emulate the same colour! your sick how does your co worker cover for you !!

5/ A fair and structured commission and reward system one that works for the salon offers incentive but can be afforded. Many salons can be held to ransom by a busy stylist this can be costly it have to be fair for all. make sure appointment bookings and times allocated are managed by the reception. No more added time added extra time just because you enjoy the chat with a certain client!! over the week how many lost appointment does this make for the salon!

If you were to apply these five changes to your salon over a month you would sees noticeable increase in revenue and saving on costs. I’m not suggesting cut backs. I’m suggesting taking control not just as an owner but as stylist . Stop giving those 10 or 15% discount breaks think about product use. Manage your stock both retail and in salon. Think about making these changes it can be nothing but good for all concerned the salon the business the salon and index the staff team. If your giving the best service have great skills offer a wonderful experience that’s all you need to do!

I write this from experience having owned salons but also visited so many where this constantly happens.

Finally start keeping records of the new clients the walk in client see how many re book or come back a second time! Do this over a period then have a staff meeting to discuss retention and re booking. Over 25% of clients who visit a salon for the first time do not return! how much business are you losing!

Some easy steps to make some big changes that could make such a big difference to the salon the staff ad your profitability. Discuss this with your team it cost everyone it could be your survival collaboration not dictating make your team responsible for their part in this. Manage your salon wisely drop old habits remember why your in business. think about the vision you have for your salon your life.

Mike B2MR

Need some help an daddies check out the support we can offer you if struggling to make these changes.

http://www.karendavidintl.com/

 

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Salon Spa hair beauty.


Found this quite interesting so thought as a link i would pass it on.
http://www.squidoo.com/salon-and-spa-employment-outlook

 

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Professional groups representing the hairdressing industry


Back2myroots : A place to share thoughts and grow idea’s. B2MR

This is topic on our industry our future can we all make and accept change?

What is the way forward for our industry? How do we strike a balance one that represents businesses and Salon owners yet works with training bodies and institutions.One that fairly reflects every aspect of our industry from the trainee and or apprentices to stylists and salon owners one that collaborates and works in unison with further education colleges academies and institutions. Is it possible ? I like to think it is but change has to happen.Thinking has to change a new chapter need to be written!

Having just attended an industry discussion day by one of the many Training bodies / Institutions funded by government working to government guidelines. It came to my attention that this discussion had no representation by any one from the hairdressing industry in the private sector other than me ! Its was not a very well attended gathering all females and all representing colleges, further education, and private institutions. The big question is are these publicly funded groups and bodies out of touch with what’s going on at salon level should they try and remedy this? The challenges facing salon owners staff retention training and apprenticeship programs re gigged re named re vamped submerged in red tape and paper work. No mention of collaboration between salons and colleges no passion no vision lots of acronyms and abbreviated words. “ACE” “SASE” ‘ASCL” who cares do students trainee’s ? salon owners? No they want facts they want easy to understand easy to implement ! Shared within passion by motivated inspiring innovative speakers. Who are interesting and engaging!

A minimum wage for apprentices was discussed frankly so out of touch with reality and hardly surprising that so many young people drop out or fail to get qualified as stylists. When having open discussion about any aspects of the industry it’s not representative of feelings points of view much less needs and concerns if salon owners and indeed all bodies related to the industry are not consulted. Education and training is as we all know really important!  But if it’s not done listening to the wants needs and concerns of the salon owners the end consumer of these trained up young stylist whats it all for???

We in many cases have a system now with little or no collaboration between Further education colleges, training institutions and salons. More time needs to be put into understanding salon owners and the industry more hairdressers and industry professional need to be attracted into these bodies bring to the table hands on experience and skill knowledge about products. Bring to the fore front the dangers of some products.Working with manufacture to be more transparent about some products and how they work the chemistry they contain.

Goals and vision for collaboration with salons working with Further education colleges for work experience less red tape less bureaucracy less government intervention in an industry they do not understand at street level. I went to this meeting my mistake was not asking what the agenda was or the format was for discussion was it a forum or did it have an agenda that allowed for discussion and opinion and raising questions. I was also shocked that apart from myself  the representation of trainers and further education representatives were all female. In an industry that claims that only males make it to celebrity level. Something I dispute know ing some very talent female stylist and platform artists! But why do not more males get involved at college level an area dominated by women at all levels from senior management to in salon training levels.

I think these professional bodies all do a great job. But i also feel that they need to do much more to attract and get involved where it counts they need to strike up communication with salon owners listen to their concerns encourage collaboration innovative thinking that got beyond just training manuals and strict guide lines. Hairdressing is a passionate creative industry when events are staged they should reflect this not be bland and beige. When inspiring people, when doing presentation. we have so many tools available to us now, the day of power point and just standing talking in mono tone just does not work! It’s does not inspire nor does it attract a true cross section of the industry and all the talented successful business people who could contribute so much. Although this is a Uk example i would be interested to hear feed back from other  countries what works for you on this international issue . Is it any different for you?

Do you think that professional bodies should have more professional representation when it comes to direction and planing on education training and all aspects related to our industry. Should these bodies have to collaborate more with salons and stylist.

Should apprentices be asked for an opinion on the training they aregiven and the model they worked with? How was there experience? Salon owners institutions stylist businesses we have to work together to develop our industry secure it’s future stability and  make it work for all of our future an that of new stylist and trainee’s coming into our industry.

Mike B2MR

 

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Health or wealth in your salon


Back2myroots : A place to share thoughts and grow idea’s. B2MR


Health or wealth: 

As mentioned we are living through some very challenging economic times. Business models that work no longer seem to.There are no guarantee’s when it comes to customer loyalty. With this comes worries about revenue daily and weekly takings.  Products and techniques come and go Perming, Henna, Highlights, Lowlights,Ombre. All have taken there place in the salon hall of fame for both looks and indeed for profitability. 

Now we have a new challenge facing us! The chemistry of our products is changing at a rapid pace some of the manufacture are less than transparent about how these products work and any possible side effects. Frankly this is worrying and we as professional have to ask more question and be either less trusting  or hold the manufacture to account. The chemistry in many cases of our hair colour has changed Ammonia got gets a bad warp it seems an Alkaline derived from grain has a more natural quality to it so it must be safer and healthier! You decided MEA come from the ethanol family.

Back to the profit the revenue.The services that are great money makers. The safety of the chemicals in the Keratin products [relaxers] our ability to trust the manufacturers of these products. Follow the money…so many stylists see only the quick return the fast cash made from these services, ignoring the cancer, COPD and asthma dangers to ourselves and our clients. In some cases if not the product it self. It’s the reaction caused when high heat is applied and fumes are given off.  Formaldehyde. Aldehydes produce toxic fumes in our salon workspace.  Will we be seeing more and more cases of serious breathing issues and potentially even worse side effects and health issues.

What is it going to take for salon owners and stylist to sit up do some home work ask some key questions about these products.

Greed is winning out over the safety and health issue! What will happen to our industry when the inevitable legal actions start by anyone who has side effects contracted from being around these fumes? We need to wake ourselves and each other up to the very real dangers of these product do your own research read some of the true facts. Don’t trust me i’m just a messenger but wealth is no replacement for health! The manufactures need to be more honest and we stylist have to demand more of them. Ignorance is not an excuse when it comes to health and safety.

Here are some links below and some food for thought.  But hey please do your own home work!

Lets take a look at some of the NEW Exciting Keratin hair products: They are designed  to control and smooth out hair get rid of the frizzies make it more manageable :

Well it’s seems like the market in the Keratin based hair products is growing in leaps and bounds it also seems that in an effort to gain market attention the chemistry of these products is in state of constant change  each company claiming more natural less harmful formulations. Some of the reviews I have read are far from favorable as to results attained, having said this to be fair i have had some very positive and open feed back the people at Nano Keratin very open about the product and how and why it works explanation of the process.

Warning flags:

After the initial interest in the Brazilian blow dry then came the first warning about formaldehyde and the fumes given off with the use of high heat flat irons. The main problem seems to be that having replaced the stabiliser formerly Formaldehyde the search was on for new ingredients that did not produce toxic fumes but also allowed for the cuticle to be opened and softened prior to the application of the Keratin. How do these products work quite simply you are opening the cuticle slightly introducing a conditioning product applying a layer a veneer of keratin and then ironing it flat with a hot iron that a simple explanation.

The much bigger explanation is that the products are all slightly different the source of keratin the products used to stabalise and change or manipulate the ph prior to the Keratin application. I read many reviews on the social sights and blog postings as people report their experience some good some bad some just not really that impressed.

This is the topic that started me asking questions: 

It not all doom and gloom and on a positive note i wrote an article on the Nano Keratin Technology  a very interesting keratin product that can be read at.

Another product was highlighted this week in the HJ  Brocoto they market their product as being a Curl interrupted smoothing system. How does this product work this product does not contain formaldehyde. The main point of difference they claim are as follows System does not contain any formaldehyde or give off any type of gas it is very gentle for hair and health. or so it’s claimed .just yesterday i was sent copy of lab report showing high levels of formaldehyde present in products claiming to be safe. The very high het required plays a key roll in the production of the harmful fumes.

They have a two step system, the first phase is a gel which softens the bonds in the hair,the ph of the smoothing gel is 6.85 ,( key ingredient ammonium bisulphite ) with the cuticle now relaxed and slightly open this is when any colour would be added prior to the Keratin application Then the keratin product is added when the bonds are pliable and elongated therefore easily absorbed with gentle heat.the keratin spray is 4.5 to 5.5. This product cannot be over used as the keratin is buffered with other natural ingredients such as acai oil, macadamia seed oil etc. This does not effect other chemical processes The colour does last longer when sealed after ironing with keratin spray. The colour we recommend to use at the same time as the service is an ammonia free demi colour , which does not affect the Ph, my question is demi colour does have an alkaline driver so we are opening an already open cuticle? The keratin is manufactured.  

Relaxers,Straitners, Keratin, Blow out: Sharing a health warning

Over the past week I have written reviews and posted information on the new Keratin hair products designed to relax De frizz promote a healthy look promoted as a system that last up to three months without any damage and side effects.

Much of what i read and re-searched was very exciting but as with all products and claims of the new wonder product did it have side effects. The one thing that did keep coming up as a warning light was initially with the Brazilian Blow out and Formaldehyde the problem being as the heat with the hot iron is applied the fumes can be dangerous. Question raised have and were met with denial in many quarters sadly fears have come to be true as yet only in Canada but a red light is a red light. Please if using these products take care follow all direction protect your self and your client.

Warning Oct. 7, 2010

Brazilian Blowout Solution Contains Formaldehyde

The Issue:

Health Canada is warning Canadians that Brazilian Blowout Solution manufactured by Brazilian Blowout of California has been found to contain unacceptable levels of formaldehyde. The Brazilian Blowout hair smoothing treatment is known to be available at salons across Canada.

Health Canada has received complaints of burning eyes, nose, and throat, breathing difficulties, and one report of hair loss associated with use of the product.

Testing conducted by Health Canada found that the Brazilian Blowout Solution contains 12% formaldehyde. Formaldehyde is permitted in cosmetics at less than 0.2% when used as a preservative. Formaldehyde is a known irritant, sensitizer, and is linked to cancer in humans when inhaled chronically over a long period of time. Health Canada believes that the reactions are being caused by formaldehyde becoming aerosolized during the blow drying and flat ironing stages of the treatment. Any procedure containing formaldehyde above the allowable limits places clients and stylists at increased risk.

Who is Affected:

Consumers receiving hair smoothing treatments using Brazilian Blowout, and stylists performing the treatment may experience reactions of burning eyes, nose, throat, and breathing troubles.

What Consumers Should Do:

Consumers who have had adverse reactions to Brazilian Blowout treatments are advised to seek medical attention. There is no cause for concern for consumers who have used this product and not experienced any reactions.

Stylists who use Brazilian Blowout treatments should immediately stop using the affected product.

Adverse reactions to cosmetics can be reported to Health Canada using a form available on Health Canada’s website.

Consumers and health professionals can contact Consumer Product Safety toll free at 1-866-662-0666.

* Health Canada, Oct. 7, 2010. is the look worth the risk?

Moving on we now have companies rebranding and so re packaging with new formulation claims ALDEHYDES are the term used. are they safe ? what happens when exposed to high heat? In the end you the stylist have to decide is it worth risking?

What is an Aldehyde? It’s the new kid on the block in keratin relaxers. Formaldehyde without the form!!!!!

Aldehyde is now found in many products ingredient listings instead of formaldehyde. Could it be it is derived from a natural source? maybe in the same way as we take Ammonia free as being better because MEA is derived from a natural source. It’s classed as natural herbal organic and so we are lead to believe safer and so Ok! when the fermentation takes place it makes ethanol. A grain Alcohol derivative the alkaline required for the process.

Aldehydes when heated with a flat iron to a heat of 450 degrees in the keratin process produce a gas guess what it’s called? No prizes folks but it’s bad stuff and can be carcinogen!

all good stuff i think worth knowing. I write so much on the topic of questioning product and the difference between what we are told an what is withheld. we have to stay current on all these products as they change and become re invented. . Mike very useful link

http://www.ewg.org/hair-straighteners/our-report/hair-straighteners-that-hide-formaldehyde/


As always i hope this has been informative it is a re visit to the topic for me as more information has come to light.Mike B2MR

A special thanks for input and sharing to Pamela Decharo and Sal:

http://www.businessinsurance.com/article/20120108/NEWS05/301089989#


   

 

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