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Category Archives: organisation.service

New look shared vision


Back2myroots : A place to share thoughts and grow idea’s. B2MR

A vision shared:

It has always been my goal to use this web site and indeed all the blogs as platform to share thoughts thoughts and views.
My vision has been to create a place for even one to have access to some educational material but also topic’s of interest maybe articles that provoke some thoughts push a few buttons make a difference.

Over the course of doing this and as we launch the new look to the web site and what it has to offer. I have learned much along the way two things have been very valuable to me.
First and foremost connecting with Karen and David Owners of http://www.karendavidintl.com/ they have shared a great deal with me about their goal dreams aspirations a vision for the future in our industry the salon support material they have produced is relevant to all salon owners and stylist in the coming weeks i will be promoting there material and sharing links to it. Although they are based in Australia and New Zealand they have proved that with todays social media tools the internet webinar downloads audio support any thing is possible.The issue we all experience in our industry are very much the same what ever the continent what every the government or over seeing bodies . It’s only professional committed industry professional who can really make a difference and help to make change happen.

I have been given an opportunity here from a Uk base to be an affiliate to promote and sure the material they offer and think that it could make a huge difference to all those struggling to survive or looking for answers to a way forward.

My other huge reward has been LinkedIn having established a profile i started a professional hairdresser net working group it has steadily grown over the past months to having a true international following in excess of 1000 members. the topic’s raised and the comments placed make it very worth while. What i never expected from this was how much i could learn and gain from the honest sharing of others or indeed how if you place the right topic’s and post honest points to questions raise you can and do attract and so connect with so many like mined professionals all wanting to make a difference this has been one of my greatest rewards and certainly i am very humbled by the comments some have made the honesty of some and the ongoing support.
I would post some personal thanks but the professionals who i have really connected with you know who you are and i thank you so much for your support your comments. your professional confidences.

It is my on going mission my vision to carry on developing the web site and the blogs. My hope is to add and develop material that creates discussion evokes thought. I also hope to develop some material for down load some in conjunction with Karen and David. This will be in the coming months but i’m sharing it with you as i’m very excited about the challenge and possibilities

Mike B2MR

 

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The hair salon the industry what do they mean to you?


 Back2myroots : 

A place to share thoughts and grow idea’s. B2MR

                What is a hair dressing salon?:

Is it just a place to do business? Is it a hub a hive of activity? A place where like minded talented stylist get together to share there talents to gain and share experience. A place to train and be trained! A place to work your craft build a reputation be a success. It is so much more consider for a client. It’s a place of relaxation. A place to socialise palace to trust, in many cases as stylist we can and do build strong bonds of trust even friendships with our clients.
For a salon to succeed be a successful Business so many factors have to come together.

Many things to consider Location a key component. Image the very essence of the business. Goals. Vision. Staff. Products. Marketing. Innovative thinking collaboration. All of theses are key component’s for success is any one more important than another:

A point for discussion what do you think? For me it’s the team. Management and all the staff.

The Team:                    

Here is an example on the above. Who owns the salon? Who are Staff hard to tell. they all look equal they are a real team.I’m sure they have structure and mutual respect. But it’s not a dictatorship it’s not a salon class system.

I have been writing quite a few of these Blogs mainly for me a way to share and reflect, I do it seems come back to the same key themes.

Education. Knowledge. Honesty and Service. creative thinking open discussion. Personal development openness to learn. To embrace criticism and valuable feed work,collaborate be a team player . We should never stop learning or wanting too! Never think we know it all! { us hairdressers have big ego’s and it can get in the way}  Success and learning and service if you don’t like people don’t like communicating why be a hairdresser! Being honest with your self about who you are being honest with your clients really important if you want to succeed.

I read a recent article

One person had written in raising a question about his partners in a salon being more interested in platform work self promotion than being committed to the business:

                                                           {back to ego issues }

Having worked for a number of years as both an educator and platform Artist I know how much fun it can be. The rush of walking out on a stage introducing yourself your models you have and own the stage your centre of attention.

                                                       {For that brief moment}

Being an educator and platform artist can help you promote both your self and your business. This should be the reason for doing it! Yes to further your career to gain knowledge to share but don’t get sucked into thinking your really that special. Dangerous it’s not fame it’s fore filling that inner need to a platform to show off the most important things is to learn and share help develop the salon your teammates. Encourage personal development of all skills both hands on technical but also personal growth.

The big Colour Companies need us to sell promote educate their products. At the end of the the day your Salon should be your priority why? It’s yours to build to grow without the constrains dictated to you when representing a large corporate concern. Use the education experience you gain to share with your staff use your skills knowledge on your clients use the fact that you are an industry expert to your advantage. support your juniors your trainees.

Another interesting topic stylist with poor client retention key to business a stylist who is unable to build a client base is questionable. A stylist who gets no returns or recommendations from clients the salon gives them is costing the business money. 

                                                   {what would you do in this situation?}

This is time for open honest discussion with owner manager staff member: Time for honesty and truth ask the key question why do you think we are in this situation. make them take responsibility set out a plan together to improve set out a time frame for change set a date for review.
Communication is key having said that the individual has to take responsibility for their actions or lack their of, suggest in salon training nights a time to share thoughts idea’s courses education, maybe a course in service handling clients, a little attitude adjustment. Finally as an owner i would set a dead line for giving them clients, suggesting that after an agreed period a new stylist is being brought in and it will be their turn to be promoted. Harsh maybe but it’s but it’s how to move your business forward.

keys to salon success:

Choose the best products you can stay on top of new products: be informed question everything!

As new Colour lines come out try them have in salon training and Demo days.

Educate your self and your staff on the products you use then you can  share and educate your clients.
Have staff get to gather open debate creative discussion nights collaborate ion idea’s

Clients love know that your a true professional share you knowledge that Consultation your time to shine.
These shots are close up’s of hair i have coloured highlights all over colour multi shade highlights permanent semi permanent learn it all

It is my view for success surround yourself choose to work with people you like respect and can learn from Motivated talented creative honest stylist, who are also willing to learn to share to help grow the business, develop your team, work with problem solvers not makers! be the salon for training and education share and reward success with your team be that salon of solutions!

Encourage personal growth and education. stay on top of new products have in salon education events strive to be the best have the best reputation this will create a place people will want to work in clients will want to be a part of. I hope that this article will be of interest to both stylist owners managers educators and platform artist’s we are all part of a team.

                     THESE LOOKS ARE OF THE SAME MODEL NATURAL CURLY HAIR

Coloured with Red Copper tone her natural hair level is a 6 dark Blonde.

Colour used was for deposit only when going tone on tone unless we want to bring the clients own pigment out lift is not required.

Using say 10 vol may have made this even brighter but would create roots issues down the road. This up do was created to get as much height as possible without it falling down or over. In this instance two scouring pads were used like doughnuts on top of each other some hair pulled through the hole in the middle this creates the cascading hair from the top the rest is wrapped around allowing free fall providing texture and movement. Finally from the front view a very loose sexy look  with lots of height but still keeping lots of softness

As the hair falls down. Putting hair up in this manner with a firm base as a structure will not fall down.

                                                http://www.back2myroots.co.uk/

                                    http://uk.linkedin.com/in/mikevallanceb2mr

Become a part of this Blog {quote} 

Hello Mike – nice blog. Way too “expert” for me the layperson/ consumer but nonetheless interesting and educational. kirsten:

(http://kirstenknaup.wordpress.com/

Next week http://www.back2myroots.co.uk/ will be switching to a new look with a new .org address this will enable me to offer more material and start offering down loads on some material I hope that over time I can develop the site as a place to come to to share thoughts but also gain information that might help you develop as both a creative stylist but also on  personal and business level. best to all Mike B2MR

next week subscribe to email up dates get a free download PDF.

 

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Hair salon influences and change


Back2myroots : A place to share thoughts and grow idea’s. B2MR

The hair Industry is multi dynamic in it’s many branches that come together under the heading.

‘Hair industry’

From: The salon to manufacturing from manufacturing to education skill training, personal development. Career path and challenges.

Educator, artistic team member, platform artist, salon owner, manager, freelance/chair or booth renter. distributor or sales representative.

Change happens it’s constant from the products that are available to us. This new must have technology  we have to have. However we also need to question how and why they work understand any side effects Are they safe ! We must be educated on these products feel confident they are safe for us and our clients.

What dives the invention and investment into research of new product technology? Is it sales and profit yes of course. First and foremost it’s driven by Media demand from promotion and advertising. Now with the internet with the tablet with the android more than ever, clients can see it see instantly the results see the look they are hooked they want it!

Of course it’s our job to deliver but it’s also our professional duty to be the moral compass. We have to have the knowledge and the skill to inform advise and educate our clients on the products it’s pro’s and con’s for there will always be both!

Influences.

This economy this global shift has been a wake up call to any one in business and we in the hair industry are not and have not been immune to this. The seasonal spikes that we could rely on no longer exist that Christmas rush that spring make over that pre holiday do!

Staying in touch with discussion groups and forums shows me that many salons are struggling, many are looking for a way to turn things around. Many are relying to discounting, some are taking short cuts maybe compromising on product quality. Just treading water trying to survive.

We all need to take a deep breath evaluate where we are what we want. Re visits those goals that vision and re focus. We have to embrace new technology. We have to collaborate more with staff or team members. Learn to use the power of the media social net works collaborate with staff to promote the salon it’s services in a positive way.

Be strong enough to seek out professional help and advise. Maybe we need to think of this shift as a new beginning, a time for reinvention, a time to revaluate and start with over with a new rekindled energy and out look, Change and indeed challenges can and do seem so daunting because it forces us to look at things in different light encourages us to think out the the box.

We can all make difference in so many ways. Start with that vision build your team have an ongoing in house training program. Develop your team have apprentices train then share your skills investing them they are the future become the teachers develop your an their future, use the colleges for the theory for you trainees to get certified work with the colleges and collaborate on training for they certainly don’t have all the answers they need also to adapt to the industry changes and salon demands.

Work to develop these young enthusiastic creative stylists grow with them, grow develop and learn together.

Products source what works for you both for salon use and retail don’t carry to much stock. Address the skills and passions of each and every salon member, encourage courses and extra training both in salon and external. work with your manufacturer and supplier on education up date and in houses training events. . The salon as a whole has to have the highest standards of training and expertise, individually encourage  specialisation become unique a destination location a place of excellence in even field. The palace that is talked about a place that people want to be associated with. Community involvement, be it linked to the gym healthy centre or supporting local events collaboration innovative thinking.

How do we get beyond thinking of ‘clients as one time walk in’s’ and consider them as long term potentials?

When will we start to consider all those clients who ‘come once never to return’ ! Those lost opportunities to make a first and last impression. When will we take the time to think. ‘In fixing someone else’s mistakes’ will it could it cost me potential ‘Clients’. Part of this new thinking is. ‘We are in the service industry’. ‘We are not in the server industry’. Professional boundaries and mutual respect must exist. The client is not always right neither are we balance and being open to change and the unexpected and dealing with and addressing issues solving problems.

That first impression the personal image we present. How we communicate and articulate our suggestions the art of listening. Being a professional in your field of expertise thus giving sound advise. Executing and delivering the service advise in highly skilled professional way with the highest expertise and skill offering a wonderful experience. Charging for your time and expertise. No discounting. No little bit off at the cash register. Being paid for a job well done. This is what a client expects and wants nothing more nothing less. Discounting could suggest that ‘you did not do your job as well as you could have’. ‘It will be better next time’. ‘Thank you for letting me try’. ‘Sorry i could have tried harder’. Do any of these a good message? a message of professional confidence and assertiveness.

Yes things have changed they will continue to change to challenge us so we have to learn to embrace adapt and be ready so that we can keep up with the every changing demands and wants that our industry dictates as it grows and developed. We all have the strength to do this .We can also connect with other professional share experience seek advise offer advise competition is not always a good thing  it can become so distractive and negative both within the salon and  if competing with business around you. Discounting is competition sadly it’s not he who gives the biggest discount who wins.

We all have new technology new products new tools. Constantly changing techniques and demands to sill levels. We have an industry in a state of flux. We have change and challenges to face. We have social media devices and we all have to embrace all the changes and the challenges they pose. Exciting times is the only way to look at it.

Mike B2MR

 

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Hair stylists personal career development


Back2myroots : A place to share thoughts and grow idea’s. B2MR

What is personal development do you give it any thought? Do you take any time to plan your career once qualified? Have you ever considered the many options available to you in the hair industry and thought about how best to improve your skills and knowledge?

Work on thinking about a plan of action for your career making some clear choices and taking action. Maybe this is not you and our happy just working as a creative stylist in a salon. Experience over the years has shown me that eventually this is not enough for most stylist they want more responsibility they want more control.To get this you have to have a plan a vision and some goals. What are yours? Are you ready to trust yourself take control of your future?

Investing in one self and ones future:

To succeed in at any level in Cosmetology demands quality.professional skill. Creativity talent and technical knowledge and ability. In the Hairdressing profession many individuals have great artistic skills.But they fail or let them sleeves down by not having or acquiring the technical knowledge to make those skills truly great. 

Would you like to gain more experience in other aspects of the hairdressing industry. Are your ready to challenge your self? Maybe your goal is to own your own salon. Have a freelance business. Maybe become an educator for an international hair colour company. A platform artist.Artistic team member. College tutor.Climb the ladder to salon management. All very worth while. Deciding on what path to take,where your true vocation lies is not easy so should not be rushed. Reaping the rewards from hard work and commitment is very satisfying but is it enough? Constantly pushing your self striving to be the very best you can is very challenging but so very worth while could this be you?

The Hurdles and obstacles can seem immense one has to stay committed and focused embrace the challenges. Be prepared to face rejection over come obstacles deal with the emotional challenges of an unchartered journey and adventure stick with it however daunting however demanding it is. Sounds like a great deal of hard work. It is but nothing is easy and it would not be a challenge or so rewarding at the end if it were handed on plate!

The big thing the key is you don’t have to do it alone unaided there are many in this industry here to help and advise you you only have to search them out connect and ask for advise for help and you will get it. With so many talented, focused, driven, motivated stylists and industry professionals help is always available. As an industry professional how can you create that edge how can you keep it? Become a specialist in your field the one people turn to for advise and guidance become a business success. What ever your choice be it.

To be a top stylist. Own your own business. Be platform artist.There are no short cuts but having a clear vision and an understanding of how things work.What path to take this can really help you over the hurdles and obstacles you may face while making this vision a reality.

Apart from having the right up to date qualifications .You must have a full and extensive record of your journey your training your education your soil level qualification and certification. Show a history of having attended education updates, prove creativity, demonstrate skills in service and consultation. Have an interest in business management staff management and training. Show a willingness to learn and commitment earn trust show loyalty gain respect.

Websters defines the word skill as ‘ The ability to use one;s skills effectively’ Todays hairdressers must have a strong working knowledge of the hair, chemistry, the hair structure, the products available, trusting manufactures is no longer enough or safe! know this before you can effectively show your artistic and creative skills through colouring and handling chemicals and products. Again there are no short cuts to knowledge the more you understand who hair colour works and reacts on human hair the better prepared you will be to face the challenges that can and do arise.

What does investing in one self man? Is it costly? Is it worth while? let me tell you,Investing in oneself does not have to be financial- It can and could be a simple as time well spent! We must all look in the mirror and be honest about what needs  attention what needs some adjustment. The real key is knowing from the bottom of your heart.What you truly want where you want your career to go what lengths your are prepared to go to to make. Your dream. your vision. Your quest a reality.

Sadly this does not mean that financial expense is not apart of this, sometimes parting with hard earned cash is the driver and motivator. Seek help. Do the work. Reap the rewards. Self investment. How many people sign up for gym membership to get healthy drop a few pounds ? They go a few time then always find an excuse not to go eventually  the membership runs out or gets cancelled the Gym gets blamed oh it was costly it did not work for me!! when you pay the membership you still have to do the work someone else is not going to ride that bike and get fit or lose weight for you! Same deal with investing in education skill training knowledge you have to commit to the work the program.

Help can and does come in many forms It could be useful books or downloads. Seminars. Courses. Presentations. Demonstrations. Webinar. Video links. what works best for you how do you learn what keeps you motivated stimulated your choice. The key is to have that vision of what you want where you want your career to go.  Research  your choices!

Think of your career as a bus journey.There are lots of people on the bus with you,some getting on and off others staying on for the ride.But hey your the driver take your eyes off the road and pops! your in control drive your career take your path.We are all in charge of our own destiny we have to make choices and live with the consequences challenging our selves and those around us for we are all linked through our industry our passion our commitment to development and change.


There are many professional bodies and groups ready to help and offer advise should you need any help please contact me and we can discuss a path a journey plan for you. I have many contacts and access to some really wonderful supportive material.

Mike B2MR

For links and information check out about B2MR http://back2myroots.co.uk/

for salon support and much more                        http://www.karendavidintl.com/


 


 

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Hairdressing education and sales:


Welcome to B2MR BACK2MYROOTS!

http://www.back2myroots.co.uk/

Regular postings of fresh new topic’s.

                                       Sales or sharing?

A place to share thoughts review hair colour and products.

This topic is worthy of both discussion thought  and comment for it effects each and every one involved in the Hairdressing Industry.

Having Spent a number of years involved in Sales and education or is it? Education and sales: It’s so hard to know for one supports the other. [ chicken and egg what comes first] One side sales drives the education machine funding allowing technicians and educators into salons to share and demonstrate. On the other hand without the support of good education the sales go flat. Salons. Stylist lose interest, use products incorrectly getting bad results blaming the product! It is my view. That if you really trust and have belief in a product it will sell it self. If your educated a product how and why it works. If you have a passion for it, it’s easy to talk about it sells it self.

Why so much pressure on sales why fear education?

In salons many stylist hate education up dates. They look at educators as know it all’s They attempt to put then down show them up  in some cases resent them Why ?  FEAR!

Most salons change colour lines because of dissatisfaction with the product. If it does not perform well in reality the fault is with the stylist technician. But hey! It’s always easier to blame a product than take an honest look in the mirror! Tuff harsh words but true. I don’t know how many salons I’ve visited that so need education support but the staff the manager will not allow it. I also think that many sales representatives have very little respect for what a good passionate educator can do.product knowledge classes or in house training vents can make such a difference to a salon.

Why because they fear letting any one see that they don’t know everything! who does? The fact is Sales are Sales. Education is just educating. On how to correctly use and get the best out of the product that sharing knowledge giving support to the salon to the sales person to the staff this can only serve to improve. Standards. Skill. Knowledge. Why all the problems? Ego, Insecurity, Fear? or just an un-daunting need for control!  All things that are rife in society but for some reason really run rampant in the Hair beauty industry.

We have salon managers and owners who fear educating there staff to much. We have staff who hate to admit they have an issues or don’t understand. Will not admit that they want or need more education, skill and knowledge. We have professional Colour companies who market them selves with being professional. But flood the market with home colour kits. With little or no care for the effect on the high street salon The stylist trying to make a living build up a clientele not to mention the damage long term use can do from use of home colour.Building  passionate committed team that works together an want education is key to success.

Colour Companies that offer education to some to degree but maybe not fully transparent when it comes to formulation ! Maybe not totally honest about all the chemistry of any given product need to know bases! misleading. We have schools Colleges, Academy’s. All offering a level of training but! How qualified? How up to date are those trainers? How much do they really care? How skilled are they? How current are they? How they look! How professional are they/

We have young people coming into the industry with a false idea of how successful they can be. How much there is to learn. How long it takes to be a success. We have Stylist who reach a level of qualification and then sit back knowing everything knowing nothing? Why is this? so many skills to learn so many tools to understand?

We have all these different governing bodies have you ever tried contacting them to ask for a meeting or some information? good luck with that one. Am I out spoken? Well maybe but it’s done it’s said to create discussion, to open up debate, to see who really cares! Not to be politically correct.We have to raise question sot find answers.

I have over the years worked with  many like minded passionate industry professional and they are all of the mind that things could be better standards raised, knowledge shared. education improved so what can we do how can we make a difference?

How can we encourage an exchange of knowledge and information. disclosing of product information in an open transparent manner.  One with sales teams working with and supporting education. Stylist who constantly want to up-date. Teachers trainers. Who really care how to encourage the young stylist to have higher standards, skill, who pride themselves in levels of Service and consultation. This is possible by net working sharing reaching out. We have so many mediums available to us  this is such a huge multifaceted Industry. It’s exciting vibrant. It’s constantly growing, changing evolving, whilst at the same time standing still.

The Linked in professional hairdressing net working group is established in the hopes of attracting like minded people to join share and debate.

Many thanks Mike B2MR

My Blog and all links can be accessed via my web site.

http://www.back2myroots.co.uk/

 

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Respect trust vision. In the salon/Spa


Back2myroots : A place to share thoughts and grow idea’s. B2MR

 Respect Trust vision: “RTV”

Respect:

Do you respect your staff ? Do they respect you? Without respect it can be so very hard if not impossible to have a salon running smoothly without and hitches or staffing issues. How does one gain and retain respect in the work place? First and foremost it’s a two way street other wise known as mutual respect.  How does it work? It’s earned over time by actions, commitment, sharing of a vision. Making positive change happen. Being inspirational to those around you. Being a leader. Being a listener . None of this happens over night it takes time to develop. It can not be brought and yet it is invaluable. Respect encourages those around you to listen and or take action to embrace change. Lack of respect can and is very disruptive it creates many issues especially in a leadership or management situation. Once lost it’s very hard to regain.

In the salon or spa environment respect for each other open communication collaboration will enable the salon to function without distraction, without the disfunction that can be created when respect is lost and chaos per sues. In one of many forms from staffing issues and poor management decisions general morale. An openness with regard to salon /spa running and the big picture a sharing of a vision a willingness to listen and on occasion make changes is all part of being respected being a leader you also must give respect to those around you. Ultimately this contributes to better salon management a better working environment and so creating an atmosphere that works to the benefit of all concerned. Clients can and do pick up on this.

 Trust: 

Closely and many might say running side by side with respect is ‘Trust’ this we build. Without trust it’s really is very hard to function and get anything done. To not be trusted or have trust in some one or some thing creates negativity it will slowly bring you or your business down. If this is an issue you really do need to spend some time think it through. If it’s a person a team mate employee ask the question. Why? Don’t you trust them. Can it be addressed is it a situation that can be fixed. If not before making that tuff decisions seek advise from those around you, those you respect ! If it’s a thing then it’s much easier however good it might be if it’s not working for you and you cannot get past trusting it get rid of it! Don’t waste time and energy on things that don’t warrant it.

Without Trust in a salon between every member of the team decent can rapidly creep in negative energy can be and is so distractive. If this is the case council those team members work mates managers that you respect and make decisions on how to address and deal with any situation that might arise. Don’t be hasty consider the situation what created it. Decide on an informed course of action.

 Vision:

Finally that vision this is yours. In this case it’s of your business but it can relate to any aspect of your life for each and very one should have a vision. In this instance we are relating it to work. Once you have clear vision share it with those around you. Those you Respect and trust make sure they share this vision with you so that you are all working toward the same goal.

By sharing your vision with team members you are not only sharing your vision for the future you are also showing that you respect and trust them. There is a synergy between the three words. That synergy comes to fruition when put into action. When action starts to happen, things start to change, they start to progress. As this happens embark on constructive dialogue with team mates and staff members collaborate encourage  new thoughts and ideas innovative idea’s that might help your vision become a reality for all those sharing it with you.

The look the challenge the journey all working together to make it happen and share in the success. Having a vision a goal is what motivates and drives us sharing a vision with others helps it become a reality.

Have the right team wanting and willing to share your vision respecting your commitment trusting you to share thoughts views opinions trust a willingness to listen and collaborate.

Mike B2MR

 

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The hair salon survival plugging those leaks!


Back2myroots : A place to share thoughts and grow idea’s. B2MR

Is your salon leaking are you struggling to stay afloat?

These are tuff times an economy that is slow challenges of competition. Clients looking for deals and discounts the hair industry and owning a salon have many more challenges these days. Are there ways to save money stop wastage plug those unnoticed leaks? Of course there are so many unforeseen running costs in the salons well as the inevitable ongoing expenses. Here are a few tips that might help you. So where can these leeks be van they be plugged? Yes it takes just a few changes in patterns and actions.

1/ We have all done it it constantly happens in the salon those off hand discounts you know the ones That client who is having a tuff time or that special regular you like that one who tips well! Her or his service was maybe full head highlights and cut. You take your client to the reception and say to the receptionist oh just charge for cut and a T section toady! or that cut and blow dry we will just call that a flat X today! this is discounting this is giving away money if your staff member it’s not yours to give! How often does this happen. Add it up it has to stop.The client does not expect it they come for the service and attention you give no need to try and buy loyalty it’s off hand discounting costing the salon £££$$$$ every month and the stylist as commission is less. Change number. One stop this practice across the board!

2/ Carrying to much retail stock.If it’s not moving it’s dead money go the shelf carry what you need and what you know sells. Don’t make up excessively sell more for less! The more you can retail the better the deals with your distributor. Pay invoice on 30 days products constantly change so over stocking on old packaging is dead money you end up either discounting it or using it in the salon.

3/ Products Salon stock. I don’t know how many salons i have been in that have boxes of half used tubes of colour ! Why is this staff are to lazy to look for the used tubes have a system where they must be used prior to new stock being released. This is a major cost to salons stock control.

4/ Product waste over mixing of product and general misuse of products not good for the environment by a gain it adds up a big expense to the salon.How much colour and bleach is left over after any given process! Weigh it measure it keep good records of formulation eye balling formulation is not professional and creates waste! Consider if you do not keep good formulation records how can you emulate the same colour! your sick how does your co worker cover for you !!

5/ A fair and structured commission and reward system one that works for the salon offers incentive but can be afforded. Many salons can be held to ransom by a busy stylist this can be costly it have to be fair for all. make sure appointment bookings and times allocated are managed by the reception. No more added time added extra time just because you enjoy the chat with a certain client!! over the week how many lost appointment does this make for the salon!

If you were to apply these five changes to your salon over a month you would sees noticeable increase in revenue and saving on costs. I’m not suggesting cut backs. I’m suggesting taking control not just as an owner but as stylist . Stop giving those 10 or 15% discount breaks think about product use. Manage your stock both retail and in salon. Think about making these changes it can be nothing but good for all concerned the salon the business the salon and index the staff team. If your giving the best service have great skills offer a wonderful experience that’s all you need to do!

I write this from experience having owned salons but also visited so many where this constantly happens.

Finally start keeping records of the new clients the walk in client see how many re book or come back a second time! Do this over a period then have a staff meeting to discuss retention and re booking. Over 25% of clients who visit a salon for the first time do not return! how much business are you losing!

Some easy steps to make some big changes that could make such a big difference to the salon the staff ad your profitability. Discuss this with your team it cost everyone it could be your survival collaboration not dictating make your team responsible for their part in this. Manage your salon wisely drop old habits remember why your in business. think about the vision you have for your salon your life.

Mike B2MR

Need some help an daddies check out the support we can offer you if struggling to make these changes.

http://www.karendavidintl.com/

 

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