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Category Archives: Technology and communication

New look shared vision


Back2myroots : A place to share thoughts and grow idea’s. B2MR

A vision shared:

It has always been my goal to use this web site and indeed all the blogs as platform to share thoughts thoughts and views.
My vision has been to create a place for even one to have access to some educational material but also topic’s of interest maybe articles that provoke some thoughts push a few buttons make a difference.

Over the course of doing this and as we launch the new look to the web site and what it has to offer. I have learned much along the way two things have been very valuable to me.
First and foremost connecting with Karen and David Owners of http://www.karendavidintl.com/ they have shared a great deal with me about their goal dreams aspirations a vision for the future in our industry the salon support material they have produced is relevant to all salon owners and stylist in the coming weeks i will be promoting there material and sharing links to it. Although they are based in Australia and New Zealand they have proved that with todays social media tools the internet webinar downloads audio support any thing is possible.The issue we all experience in our industry are very much the same what ever the continent what every the government or over seeing bodies . It’s only professional committed industry professional who can really make a difference and help to make change happen.

I have been given an opportunity here from a Uk base to be an affiliate to promote and sure the material they offer and think that it could make a huge difference to all those struggling to survive or looking for answers to a way forward.

My other huge reward has been LinkedIn having established a profile i started a professional hairdresser net working group it has steadily grown over the past months to having a true international following in excess of 1000 members. the topic’s raised and the comments placed make it very worth while. What i never expected from this was how much i could learn and gain from the honest sharing of others or indeed how if you place the right topic’s and post honest points to questions raise you can and do attract and so connect with so many like mined professionals all wanting to make a difference this has been one of my greatest rewards and certainly i am very humbled by the comments some have made the honesty of some and the ongoing support.
I would post some personal thanks but the professionals who i have really connected with you know who you are and i thank you so much for your support your comments. your professional confidences.

It is my on going mission my vision to carry on developing the web site and the blogs. My hope is to add and develop material that creates discussion evokes thought. I also hope to develop some material for down load some in conjunction with Karen and David. This will be in the coming months but i’m sharing it with you as i’m very excited about the challenge and possibilities

Mike B2MR

 

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Hair stylists personal career development


Back2myroots : A place to share thoughts and grow idea’s. B2MR

What is personal development do you give it any thought? Do you take any time to plan your career once qualified? Have you ever considered the many options available to you in the hair industry and thought about how best to improve your skills and knowledge?

Work on thinking about a plan of action for your career making some clear choices and taking action. Maybe this is not you and our happy just working as a creative stylist in a salon. Experience over the years has shown me that eventually this is not enough for most stylist they want more responsibility they want more control.To get this you have to have a plan a vision and some goals. What are yours? Are you ready to trust yourself take control of your future?

Investing in one self and ones future:

To succeed in at any level in Cosmetology demands quality.professional skill. Creativity talent and technical knowledge and ability. In the Hairdressing profession many individuals have great artistic skills.But they fail or let them sleeves down by not having or acquiring the technical knowledge to make those skills truly great. 

Would you like to gain more experience in other aspects of the hairdressing industry. Are your ready to challenge your self? Maybe your goal is to own your own salon. Have a freelance business. Maybe become an educator for an international hair colour company. A platform artist.Artistic team member. College tutor.Climb the ladder to salon management. All very worth while. Deciding on what path to take,where your true vocation lies is not easy so should not be rushed. Reaping the rewards from hard work and commitment is very satisfying but is it enough? Constantly pushing your self striving to be the very best you can is very challenging but so very worth while could this be you?

The Hurdles and obstacles can seem immense one has to stay committed and focused embrace the challenges. Be prepared to face rejection over come obstacles deal with the emotional challenges of an unchartered journey and adventure stick with it however daunting however demanding it is. Sounds like a great deal of hard work. It is but nothing is easy and it would not be a challenge or so rewarding at the end if it were handed on plate!

The big thing the key is you don’t have to do it alone unaided there are many in this industry here to help and advise you you only have to search them out connect and ask for advise for help and you will get it. With so many talented, focused, driven, motivated stylists and industry professionals help is always available. As an industry professional how can you create that edge how can you keep it? Become a specialist in your field the one people turn to for advise and guidance become a business success. What ever your choice be it.

To be a top stylist. Own your own business. Be platform artist.There are no short cuts but having a clear vision and an understanding of how things work.What path to take this can really help you over the hurdles and obstacles you may face while making this vision a reality.

Apart from having the right up to date qualifications .You must have a full and extensive record of your journey your training your education your soil level qualification and certification. Show a history of having attended education updates, prove creativity, demonstrate skills in service and consultation. Have an interest in business management staff management and training. Show a willingness to learn and commitment earn trust show loyalty gain respect.

Websters defines the word skill as ‘ The ability to use one;s skills effectively’ Todays hairdressers must have a strong working knowledge of the hair, chemistry, the hair structure, the products available, trusting manufactures is no longer enough or safe! know this before you can effectively show your artistic and creative skills through colouring and handling chemicals and products. Again there are no short cuts to knowledge the more you understand who hair colour works and reacts on human hair the better prepared you will be to face the challenges that can and do arise.

What does investing in one self man? Is it costly? Is it worth while? let me tell you,Investing in oneself does not have to be financial- It can and could be a simple as time well spent! We must all look in the mirror and be honest about what needs  attention what needs some adjustment. The real key is knowing from the bottom of your heart.What you truly want where you want your career to go what lengths your are prepared to go to to make. Your dream. your vision. Your quest a reality.

Sadly this does not mean that financial expense is not apart of this, sometimes parting with hard earned cash is the driver and motivator. Seek help. Do the work. Reap the rewards. Self investment. How many people sign up for gym membership to get healthy drop a few pounds ? They go a few time then always find an excuse not to go eventually  the membership runs out or gets cancelled the Gym gets blamed oh it was costly it did not work for me!! when you pay the membership you still have to do the work someone else is not going to ride that bike and get fit or lose weight for you! Same deal with investing in education skill training knowledge you have to commit to the work the program.

Help can and does come in many forms It could be useful books or downloads. Seminars. Courses. Presentations. Demonstrations. Webinar. Video links. what works best for you how do you learn what keeps you motivated stimulated your choice. The key is to have that vision of what you want where you want your career to go.  Research  your choices!

Think of your career as a bus journey.There are lots of people on the bus with you,some getting on and off others staying on for the ride.But hey your the driver take your eyes off the road and pops! your in control drive your career take your path.We are all in charge of our own destiny we have to make choices and live with the consequences challenging our selves and those around us for we are all linked through our industry our passion our commitment to development and change.


There are many professional bodies and groups ready to help and offer advise should you need any help please contact me and we can discuss a path a journey plan for you. I have many contacts and access to some really wonderful supportive material.

Mike B2MR

For links and information check out about B2MR http://back2myroots.co.uk/

for salon support and much more                        http://www.karendavidintl.com/


 


 

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challenges and change in the hair industry .


Back2myroots : A place to share thoughts and grow idea’s. B2MR

              Is there need for change in our industry? 

                                  ‘If so’

                How can this change happen?

Sadly although it can happen by itself when this happens it’s not normally good and positive change. It’s a change that happens slowly over time normally caused by neglect and complacency.

Rather than point out areas that need to change or be addressed i think it better to look at the big picture and how positive on going change can and will impact our industry. Not every one is open to change some might even be dead against it but it happens with or without some guidance and direction when this happens it can become quiet chaotic and seem very random and uncoordinated.

The hair industry has so many facets that it becomes quite hard to think about it as a whole I think of it more as many smaller units that are all linked under one umbrella ‘our industry’.

From Salon ownership.To Distributor.To Manufacturing. These might be considered the three main arms with other avenues leading off and yet connected within the industry.

This might be Stylists. Training education. Product knowledge. Product education. Platform work Product promotion. This would then break down again into others area. Colleges.Academy. Salon training. Product educator Sales person. Artistic team member and so on. Many avenues to many to split them up.

What has changed over the years? Certainly government involvement in standards and levels of training by the setting up of training standard bodies creating over legislation has this been for the better good of the industry? For both the standards and indeed for the types attracted into the profession? Are the right people steering controlling and setting mandates for our industry?

The number of colleges and academy’s. The standards they teach  the number of students they produce qualified each year. Is it now just a business and  way to control unemployment numbers? Should they work more closely with the industry at grass roots levels the salon and business owner the end consumer of the trainee’s.The industry expected to employ these constantly growing number of newly qualified professionals.

Manufacturers the products they produce, they way they market them. Do they respect our industry or dictate to it? Should they be more transparent about the products they expect us to use and promote. The salon business. Is on longer seasonal. The demands from stylist are different. The way we can connect with our clients is different. what clients demand is constantly changing. The age of expected discounting is consuming many salon and spa owners.

I do not have al the answers to the points raised but i do know that over the years we have allowed these changes to influence our industry. These changes some good some not so good now effect and influence our profession greatly. Judging by the number of industry professional voicing opinion globally on various professional group forums the need and want for change is growing. Build up a Linkedin professional profile join a some groups become active.One such group ‘professional hairdresser knowledge networking group’

There are many passionate motivated professional who work tirelessly to try and raise awareness and have a voice. Every salon every spa has the power to make change happen. How. By starting in your own salon with staff and owner collaboration with innovative thinking. By taking action start to think about and discuss the things your ant to change have a vision and work towards it salon owners stop competing with each other by our discounting each other you are hurting your selves some time competition is not healthy it’s distractive and negative.

Start in salon training develop your team have high standards start hold the manufactures accountable for the products they expect us to use. Join discussion groups share your voice have opinion.When things are not acceptable say so communicate openly with staff. learn and understand how to use social net working and multi media to your advantage. Encourage personal development as well as salon and team development. Take back control of your business and so a little bit of our industry by being educated skilled and professional. Being informed having knowledge is power having opinion and sharing views is powerful.

Finally the internet and the information available we cannot trust everything that is posted to be totally true we owe it to our sleeves and those we work with or influence to do a great deal of research to make sure the facts that we are presented with are correct. To be willing and open for change and challenges to embrace all the new possibilities available to us.

The internet is a marketing tool as well as an information high way so we have to all learn to navigate it and stay current and up to date!

I hope that this starts up some discussion and gives me some feed back.

Mike B2MR.

 

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Hairdressing education and sales:


Welcome to B2MR BACK2MYROOTS!

http://www.back2myroots.co.uk/

Regular postings of fresh new topic’s.

                                       Sales or sharing?

A place to share thoughts review hair colour and products.

This topic is worthy of both discussion thought  and comment for it effects each and every one involved in the Hairdressing Industry.

Having Spent a number of years involved in Sales and education or is it? Education and sales: It’s so hard to know for one supports the other. [ chicken and egg what comes first] One side sales drives the education machine funding allowing technicians and educators into salons to share and demonstrate. On the other hand without the support of good education the sales go flat. Salons. Stylist lose interest, use products incorrectly getting bad results blaming the product! It is my view. That if you really trust and have belief in a product it will sell it self. If your educated a product how and why it works. If you have a passion for it, it’s easy to talk about it sells it self.

Why so much pressure on sales why fear education?

In salons many stylist hate education up dates. They look at educators as know it all’s They attempt to put then down show them up  in some cases resent them Why ?  FEAR!

Most salons change colour lines because of dissatisfaction with the product. If it does not perform well in reality the fault is with the stylist technician. But hey! It’s always easier to blame a product than take an honest look in the mirror! Tuff harsh words but true. I don’t know how many salons I’ve visited that so need education support but the staff the manager will not allow it. I also think that many sales representatives have very little respect for what a good passionate educator can do.product knowledge classes or in house training vents can make such a difference to a salon.

Why because they fear letting any one see that they don’t know everything! who does? The fact is Sales are Sales. Education is just educating. On how to correctly use and get the best out of the product that sharing knowledge giving support to the salon to the sales person to the staff this can only serve to improve. Standards. Skill. Knowledge. Why all the problems? Ego, Insecurity, Fear? or just an un-daunting need for control!  All things that are rife in society but for some reason really run rampant in the Hair beauty industry.

We have salon managers and owners who fear educating there staff to much. We have staff who hate to admit they have an issues or don’t understand. Will not admit that they want or need more education, skill and knowledge. We have professional Colour companies who market them selves with being professional. But flood the market with home colour kits. With little or no care for the effect on the high street salon The stylist trying to make a living build up a clientele not to mention the damage long term use can do from use of home colour.Building  passionate committed team that works together an want education is key to success.

Colour Companies that offer education to some to degree but maybe not fully transparent when it comes to formulation ! Maybe not totally honest about all the chemistry of any given product need to know bases! misleading. We have schools Colleges, Academy’s. All offering a level of training but! How qualified? How up to date are those trainers? How much do they really care? How skilled are they? How current are they? How they look! How professional are they/

We have young people coming into the industry with a false idea of how successful they can be. How much there is to learn. How long it takes to be a success. We have Stylist who reach a level of qualification and then sit back knowing everything knowing nothing? Why is this? so many skills to learn so many tools to understand?

We have all these different governing bodies have you ever tried contacting them to ask for a meeting or some information? good luck with that one. Am I out spoken? Well maybe but it’s done it’s said to create discussion, to open up debate, to see who really cares! Not to be politically correct.We have to raise question sot find answers.

I have over the years worked with  many like minded passionate industry professional and they are all of the mind that things could be better standards raised, knowledge shared. education improved so what can we do how can we make a difference?

How can we encourage an exchange of knowledge and information. disclosing of product information in an open transparent manner.  One with sales teams working with and supporting education. Stylist who constantly want to up-date. Teachers trainers. Who really care how to encourage the young stylist to have higher standards, skill, who pride themselves in levels of Service and consultation. This is possible by net working sharing reaching out. We have so many mediums available to us  this is such a huge multifaceted Industry. It’s exciting vibrant. It’s constantly growing, changing evolving, whilst at the same time standing still.

The Linked in professional hairdressing net working group is established in the hopes of attracting like minded people to join share and debate.

Many thanks Mike B2MR

My Blog and all links can be accessed via my web site.

http://www.back2myroots.co.uk/

 

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Happy Easter


Happy Easter to all followers of B2MR. Mike

 

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Success as a hair stylist it’s in your hands!


Welcome to BACK2MYROOTS B2MR: Regular postings of fresh new topic’s.

A place to share thoughts post comments and idea’s.

As a stylist we strive to become a success to be fully booked to get new recommendation to earn a great salary to be the best we can. But sadly in so many cases somewhere along the way this changes or never happens why?  What went wrong?  Why do some get so disillusioned even resentful.Why do so many quit the industry! Why do some get by but are full of anger and resentment about both their employer and indeed fellow staff members Why? Time to be honest! It’s time to seek some help? Get re focused and remember why you started on this journey of self discovery looking for creative success. You had a vision a gaol what went wrong?

If this is you!

It’s time for some honest reflection to ask your self some soul searching questions starting with the big one Why? Did you become a stylist? Followed by. Do you enjoy being a stylist? what do you want from being a stylist? What were the goals? What were the aspirations that brought you into this industry? What are you prepared to do to reach your goals and dreams!

There are so many avenues to explore so many skills to gain. There is so much to give and yet so much to gain. Yes you have to give things away to get them back it’s the way of the universe. But all of this comes at a cost nothing in life is easy or free it takes hard work commitment! It takes constant training and updates of all the skills we have. All that we know and all we have yet to learn try and discover. These are challenging times for everyone.Those challenges and demands being day to day running and managing of the salon and staff team members. As stylists working in a salon being part of the team we should be involved in the salons success.

How can we do this? By being and staying positive and upbeat. With so much global uncertainty so much negativity in the news you must think and be positive and up beat both in your out look and in what you project. I have little time for negative attitude or thinking it’s destructive on so many levels both in personal and  work life. These skills cover every aspect of our industry. From those key things that are at the very heart of our daily routine and business success .

Service skills. Communication .Consultation. The experience we offer and create.

We have so many tools available to us to research and study our craft.The Internet the world wide web books. These are really good for learning about service and consultation skills after all Service and clients are our business. We must not forget the other aspects of our trade  the practical hands on creative side this need to be fed and stimulated sharing idea’s with team mates work colleges. We must also make sure we are up to date with product knowledge and technical knowledge.

Just being a busy salon stylist can and will get to be quite routine if you don’t push and challenge your self. It is very easy to get complacent take what we do and indeed out clients and the very fact of being busy as a given ! not always the case. Real success is to challenge your self and continually grow. Fear can hold us back as stepping out side ones comfort zone pushing the envelope is not a comfortable place to be for many of us. Get involved in the salon training nights. Maybe become a platform artist or educator. for major colour company. consider entering some competitions, photographic work .These can be good for both individual stylist and  the whole salon it moral and image.

Remember that the more you give out through sharing skills and experience the more that will come back to you. This career is for you to manage and steer. It’s a journey and adventure you have no idea of what opportunities lie ahead for you. All yours to grasp all you have to do is aim high and challenge your self and those around you. Dont settle for second best. Have high standards. Stay up beat focused. Constantly challenge your self and those around you.

If the above is you if you want to move forward step up the ladder to success then lets connect for an informal chat maybe we can move forward together. Learning and sharing experience.

                                                         http://www.back2myroots.co.uk/

All contact information is on my web site I very much look forward to hearing from you

MikeB2MR

 

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The hair salon and the stylist.


Back2myroots : A place to share thoughts and grow idea’s. B2MR

The key role of the Stylist /Hairdresser in the salon:

We have in recent topic’s talked about. How important the role of the receptionist is and how the reception area is the hub of the salon  what a key role they plays in the smooth running of the salon. We have looked at the hard work that all trainee’s and apprentices put in. The commitment and loyalty in so many cases for very low wages minimum  wage is so out of touch with the cost of living fro these young up coming stylists. They work really hard in the hope of getting well trained we should all make sure that they get the very best.

Now lets look at the roll of the stylist.

As important as both of the positions above are what about. the stylist. The hairdresser. The colour technician and huge role they playe. Without a professional team the salon would not exist or function. Let’s stake a look at the role of the stylist. From the time the stylist get to the salon to start their day they must have their game face on. That image of being a true professional. Highly skilled. Creative. With excellent communication skills and technical ability. In-fact their day should start before they ever get to work getting ready for the day. Clothes, make up image all so key for that first impression. The way you dress and the way your hair looks is representative of who you are what you do. We have to leave our personal issues and baggage at home it’s show time.

 As a stylist’s you have to be a team players. We have to be multi be able to multi task! This can be anything from helping to keep the salon running on occasion. Sweeping the floor, washing colour bowls, towel duty. Yes all in a days work! Manage your day your appointment list be organised. This involves working with team and staff members. The receptionist can help you to keep your day running smoothly and  keep you fully booked!. Apprentices and trainee’s again they help you keep your day running on time and with out a hitch offering client support and assistance and service.

As a stylist apart from ongoing skill and training. Communication and consultation skills are really so important. Being a good listener helps. Keeping good up to date client records is also very key to ongoing success and good client retention. It shows the client that you care makes them feel special. As a stylist we are in the business of making recommendation and problem solving. To do this we have to make sure our skills are always up to date. This can be hands on technical ability and indeed product knowledge both in the area of the products we use are constantly changing and evolving  as indeed with retail products knowledge.

As stylists although we don’t like to think of our selves as being sales people and in the service industry we are. You sell through recommendation either by offering a new service or treatment or by recommending retail products to complement and maintain both condition and looks created in the salon. Every thing you do is related to service the experience you offer. That is what you do that is why clients come back great service and consultation.

As a team or staff member although it’s not generally insisted upon getting and being involved in ongoing personal skill up dates and training should be part of your routine. As should skill sharing by giving of your time to share your skill and knowledge with the apprentices and trainees you owe it to them.Yes they help you make you day work it’s time to give back !! you were like them once never forget that. This can be done on a rotation depending on size of the salon and policy.

 Getting busy, being established in the salon both as a staff and team member takes time. But as you develop both as a personality and accomplished stylist so trust and respect develop. At the same time communication and sharing of views and opinions with those around you should be developed become a true team member. Building relationships with Salon owner. Manager. Fellow stylists. Reception and yes trainees.  This is all part of  helping to create an environment for creative thinking. Collaboration on projects and idea’s for improvements be an innovator. Don’t become done of those negative seen it all done it all types that can be so negative to moral in a salon.

Got an idea share it! make it happen!

Challenge your self and those around you be inspiring mentor those young trainees. Be actively involved in promoting the salon. Look for ways to improve your skills courses and training events. Suggest the salon get involved in competition. These have been and are challenging times in our industry it’s my belief that by staying current being professional offering great service being excited and passionate about what you do sharing that excitement with your clients thats a key to being a success.

We wear many hats and great deal is expected of us. Focus on what you are good at and passionate about don’t try and spread your self to thin as i have said the salon is a team so if your great at women’s hair love colouring and putting hair up stick to that.  Specialise in that let others do mens hair or kids for example. Everyone should find their niche in the salon this makes the salon whole. Remember you multi task you have to look great. you are highly skilled. You offer great service and what you charge or the salon charges is reflective of that. Valued added is not discounting to stay busy it’s giving exceptional value for money.

Look at all the skills you have? the tools you use! the power you have to make change happen!

Remember as a stylist you are the product it’s all the clients you do and retain that keeps the salon going and pays all those running costs. The receptionist. The trainee pays your wages. But it’s a team event you are a big part of that team. How ever busy you are how ever good you are don’t let EGO get the better of you don’t start thinking you are better than those around you .Very dangerous no one is indispensable.

The stylist. The Hairdressers. The true professional hard working committed passionate. key to the successor every salon and business.

Remember you. We are all part of that machine that is the hair industry. The part we all play as team members makes the salon run and work for us all.  Keep your standards high challenge your self be and inspiration to those around you.

Mike B2MR:

 

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