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Mentoring support salon challenges.


Welcome to BACK2MYROOTS B2MR regular postings of fresh new topic’s                                         http://www.back2myroots.co.uk/

With the start of the new year and the challenges that can face us all in these challenging economic times.We all have to able to adapt.The challenges facing both owners and mangers is one of how to steer a salon and business through these unchatered waters. We have to as managers be like the conductor of a large orchestra are team our staff well rehearsed in the role they play but we have to be open and ready for change. like that well practiced orchestra ready to step things up change the temp.switch from that orchestral tempo to jazz ! All businesses and organisation must stay flexible ready to take advantage of new opportunity and challenges.

 Education. Mentoring. Support.

The tools are all available to us but in so many cases we don’t access them. Why is this?Are we really that perfect or is it that we don’t want to expose our weaknesses? Our worst enemy is our self. Admitting that help is needed. Raising a hand saying I don’t know! How do we protect our selves from exposing our weaknesses. Ego and Fear are our worst enemy we must put them aside seek out help, skill training, Education. So many program’s and tools are available to us. Not free but not expensive it’s investing in one’s self it will give you the edge! Those tools and skills you need for success. What form does this help assistance come in? Well hands on teaching, sharing, techniques and skills. Support can come in the form of personal help from qualified skilled consultants and educators both key to spending time with listening to and learning from building up a relationship with.

Then there is the written Books, Education material. Be it new product information, maybe a new colour chart with an education section often not read and studied by stylists. They use the excuse! oh I’m hands on i like to use and feel the product! Back to those faithful friends fear and Ego. A mentor someone with an open mind with many years of experience who can share vision with you listen to you guide and advise help you to reach your goals. This can and will only work with an open mind honesty and willingness to listen do the work! Oh yes I forgot to mention none of this works unless you are committed to the tasking. Parting with some hard earned cash this show commitment. Being prepared to listen, take up the challenges. Do the work reap the rewards.

None of this is an instant fix. it a journey and an adventure built on honesty and trust the skill the experience that can be gained can be beyond your wildest dreams . The doors that can open. The opportunities that can arise. The direction your career can take are immense. The hairdressing Industry. Our chosen profession has so many career paths to choose from as a start sit down list how many different avenues could be open to you .

Such as:

Salon stylist.

Colour technician specialist in colour correction.

Educator for a colour company.

Stage work artistic team. Photographic work.

Cruise liner work.

College lecturing levels of NVQ. Salon sales,

Working for major hair colour company.

Consultant.

How much of a list can you write? Think about what your goals are? Now consider this with all the different mediums available to us Phone, Skype, Video, Internet. Help and advise it at your finger tips all you have to do is ask. Support is at hand weekly monthly updates, communication. Over the coming weeks it is my hope to be able to offer access to these types of tools, support, consultation,and mentoring assistance. All these are things that you can sign up for and get involved with. It has been my goal since I started this online work posting topic’s writing blogs. To be able to offer support provide the tools to inspire and raise the professional bar standards and image of our industry and profession.

I would like feed back comments thoughts on this topic. Mike B2MR

I can offer assistance and help with education technical skills information available via my web site http://www.back2myroots.co.uk/

The two links below. Offer access to both written material and online mentoring coaching support program.

http://www.doubleyoursalonsales.com/   http://thesalonsuccessclub.ning.com/

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The hair Salon The stylist who to trust.


Welcome to BACK2MYROOTS B2MR

Created as a source of advise education knowledge skill experience a place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.

change can happen

                                           long drab very unflattering !

In Colour we trust:  In stylist we trust! do we deserve this trust?

Quite a Topic and one that both hairdressers and clients.The public we serve can think on. A topic we can review and chat about!

Above and below before make over below  after shot, Two days later this client had her baby! feeling much better about herself.She had been to three salons wanting a change but none of them wanted to risk upsetting a 9 month pregnant women ! why they did not talk the time to listen!

Quite the change

                                  Razor cut no scissors used!

As a client who has decided to go into a salon for a technical colour  service your hope your thinking has brought you to this place because you have decided to pay for the service knowledge expertise of a professional hairdresser colour expert technician.

You have made this choice rather than enter into the world of home hair colour, 

Quite frankly another area that needs so much more attention spent on it, for the consumer with regard to knowledge and honesty about the products how and why they work, what they do, realistic and true expectations transparency with home hair colour.

As a stylist working in a salon offering your skill and service just by being in the salon environment you are making the statement that you are a true professional educated and knowledgeable, or at least one would hope so.

Bored unprofessional what does this say?

Then my question is why do so many women turn to Home hair colour? lets be honest it’s not all about saving money, and if it is about money then we as stylist have that challenge to prove that you get what you pay for to justify the salon experience.

The Experience starts with image first impressions of both the salon and the staff appearance you only ever get one chance for a first impression. secondly its the time you have for consultation your time to shine sell you self your skill knowledge, listen advise be honest ask question your in control or you should be, by being in control the client should feel comfortable she is in good hands.

Things like this still happen

Easy ha!

Then why so many disillusioned clients why do we still see over processed hair drab dull colours, why so many articles from women unhappy with their hair, why so many reviews written about a bad experience.

That’s not me i hear you say, who does this guy think he is! great that’s the reaction i  want,

But oh so much of the time it’s seems all about the money get them in get them out, under skilled under qualified people colouring hair lacking in knowledge and skill but with a Ego the size of a salon.

Why where does it come from?

Is it something instilled at college at the academy fake it till you make it. an attitude that once you have qualified you have made it you know all their is to know. you can go into a salon or go mobile calling your self a true professional.

When we have some many young people in college doing hairdressing and 14 year old students doing basic hairdressing as part of their school lessons, who decides on standards NVQ what does that mean when so many have it and yet are un-skilled! over half the students in one college i had experience with were wasting their time and that of the tutors, of the 14 year old students it was a way of getting out of other subjects but getting a qualification or accreditation upon leaving school what does this say!

Understanding your colour line:

understand shade, tone, pigment,deposit.

When it comes to professional hair colour salons and stylist it’s a fact that salon change colour lines because the one they have does not work for them. it does not lift, the reds don’t hold, the ash shades to green, the pigment cannot control the lift! sound familiar, then why?

Professional colour companies know that hairdressers salons change colour lines through dissatisfaction this is why they constantly bring out new repackaged lines. there are differences between in quality but with the top names they pretty much work the same way pigments vary but quality and chemistry quite standard so why change?

Here it is!  IT’S EASIER TO BLAME THE PRODUCT THAN ADMIT LACK OF KNOWLEDGE!

As a former educator for a colour company i have seen so many salon owners bow to pressure from staff to change a colour line through dissatisfaction lack of skill and knowledge.

Different formulation different effects.

It is so hard for a manager or owner to suggest the issues lies in the mirror! If we take the time to read the education material in a manual part of a shade chart {yes the black stuff next to the pictures}To go on the education up dates to do in salon training model fun nights to play experiment, get to understand your colour line.

Simple things: this is all true when toning at the basin on pre lightened hair that is still tad yellow using ash toner! then blaming the product because it’s sludge green ha ha you laugh it happens.

natural level 6 Demi application level 6 no lift required

or mixing a colour up but because you have chosen possible to higher volume of peroxide to counter act this you squeeze in a little ash then oh maybe that was to much so in goes some gold! yipee green again! guys this goes on!

So for the client who has been part of one of these salon situations these case of poor quality of work how are they supposed to respond? having wanted that salon experience, having wanted to feel pampered and a million dollars..but having left feeling nothing but resentful of the whole experience!

They want to trust know they are in good hands, as stylist we have to go so much further with the service we offer, but we owe it to our selves and the client to invest in our skill get the knowledge get the education learn our trade.

become experts in every aspect of our field this does not happen over night i don’t think we ever know everything thing but the goal the motivation should be to know as much as possible keep pushing your self to be better and share this this knowledge with Clients and work mates

blondes with multi shades and formulations.

For the client who has had a bad experience i say do not give up on a professional service just research find the good ones do not settle for second best.

Build a relationship built on trust and understanding and honesty about goal and expectations solving problems finding solutions

At the end of the day you should be able to put more trust in the salon the experience than you can that small box on the shelf at the supermarket that covers Grey makes you look younger healthier all in 10 minutes and for under a fiver!!!!!

I have written this to push buttons ask questions get reaction!

here is my web site this also links into my blog comments can be left good or bad.

http://www.back2myroots.co.uk/

Mike B2MR

 

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