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Professional groups representing the hairdressing industry


Back2myroots : A place to share thoughts and grow idea’s. B2MR

This is topic on our industry our future can we all make and accept change?

What is the way forward for our industry? How do we strike a balance one that represents businesses and Salon owners yet works with training bodies and institutions.One that fairly reflects every aspect of our industry from the trainee and or apprentices to stylists and salon owners one that collaborates and works in unison with further education colleges academies and institutions. Is it possible ? I like to think it is but change has to happen.Thinking has to change a new chapter need to be written!

Having just attended an industry discussion day by one of the many Training bodies / Institutions funded by government working to government guidelines. It came to my attention that this discussion had no representation by any one from the hairdressing industry in the private sector other than me ! Its was not a very well attended gathering all females and all representing colleges, further education, and private institutions. The big question is are these publicly funded groups and bodies out of touch with what’s going on at salon level should they try and remedy this? The challenges facing salon owners staff retention training and apprenticeship programs re gigged re named re vamped submerged in red tape and paper work. No mention of collaboration between salons and colleges no passion no vision lots of acronyms and abbreviated words. “ACE” “SASE” ‘ASCL” who cares do students trainee’s ? salon owners? No they want facts they want easy to understand easy to implement ! Shared within passion by motivated inspiring innovative speakers. Who are interesting and engaging!

A minimum wage for apprentices was discussed frankly so out of touch with reality and hardly surprising that so many young people drop out or fail to get qualified as stylists. When having open discussion about any aspects of the industry it’s not representative of feelings points of view much less needs and concerns if salon owners and indeed all bodies related to the industry are not consulted. Education and training is as we all know really important!  But if it’s not done listening to the wants needs and concerns of the salon owners the end consumer of these trained up young stylist whats it all for???

We in many cases have a system now with little or no collaboration between Further education colleges, training institutions and salons. More time needs to be put into understanding salon owners and the industry more hairdressers and industry professional need to be attracted into these bodies bring to the table hands on experience and skill knowledge about products. Bring to the fore front the dangers of some products.Working with manufacture to be more transparent about some products and how they work the chemistry they contain.

Goals and vision for collaboration with salons working with Further education colleges for work experience less red tape less bureaucracy less government intervention in an industry they do not understand at street level. I went to this meeting my mistake was not asking what the agenda was or the format was for discussion was it a forum or did it have an agenda that allowed for discussion and opinion and raising questions. I was also shocked that apart from myself  the representation of trainers and further education representatives were all female. In an industry that claims that only males make it to celebrity level. Something I dispute know ing some very talent female stylist and platform artists! But why do not more males get involved at college level an area dominated by women at all levels from senior management to in salon training levels.

I think these professional bodies all do a great job. But i also feel that they need to do much more to attract and get involved where it counts they need to strike up communication with salon owners listen to their concerns encourage collaboration innovative thinking that got beyond just training manuals and strict guide lines. Hairdressing is a passionate creative industry when events are staged they should reflect this not be bland and beige. When inspiring people, when doing presentation. we have so many tools available to us now, the day of power point and just standing talking in mono tone just does not work! It’s does not inspire nor does it attract a true cross section of the industry and all the talented successful business people who could contribute so much. Although this is a Uk example i would be interested to hear feed back from other  countries what works for you on this international issue . Is it any different for you?

Do you think that professional bodies should have more professional representation when it comes to direction and planing on education training and all aspects related to our industry. Should these bodies have to collaborate more with salons and stylist.

Should apprentices be asked for an opinion on the training they aregiven and the model they worked with? How was there experience? Salon owners institutions stylist businesses we have to work together to develop our industry secure it’s future stability and  make it work for all of our future an that of new stylist and trainee’s coming into our industry.

Mike B2MR

 

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In salon training education product updates.


Back2myroots : A place to share thoughts and grow idea’s. B2MR

The question asked is: What are the benefits of education up dates and product knowledge sessions to the salon? Are they worth while or a waste of time?

How much time and energy should be put into staff training skill up dates product knowledge certification?Do you as salon  stay on top of this? Do you staff support and attend up dates. Does for staff request them? How do you decide if training and product knowledge classes are of benefit.

First and foremost you have to lead by example: That being suggest or plant the idea you will always have an element of staff that have heard it all before and know everything or at least think they do! I would suggest that you encourage and give good reason why this things are useful. What points could you give to justify.

*Products constantly changing.

*Dangers of not using products correctly or understanding chemistry.

*Wastage in the salon,.

*Product knowledge with regard to retail sales.

*Up dating re fresher of skills and techniques.

*Team building good exercise.

*Show’s a client you care.

When are these best organised in the salon well of course you want to cause as little disruption as possible but sometime’s they can be better for a few hours on an arranged quiet morning. Again clients wanting to book can be advised that we are closed for a few hours that day for training up date. for the most part they like an understand this it show commitment and investment in training all good PR!

Evening work well if all the staff are on board. The same as model nights or staff hair nights staff get to do each others hair or as group you practice and share thoughts views techniques sharing team building.

What role can your distributor or the manufacturer play in this. The answer should be a key one many of the bigger colour companies will have a team of educators who work for them going to salons for product classes and colour education up dates. They should be free but some times it’s dependant on the volume of product you buy. It might also be dependant on whether you buy direct or use a distributor, either way you should get education support. Building a good relationship with a colour educator is a great idea as a source of future knowledge and someone to be able to ask questions if an issues arrises the same applies to the  relationship with your sales person or colour rep.

These up dates are really important because colour chemistry does change and we stylist can develop bad habits short cuts. From a salon point of view it show’s the manufacturer that you care about the products and are truly professionals in how you work and what you produce.

Maybe you have  staff member who is an educator for a company.This involves evening classes at external salons doing preparation before hair shows and can lead to platform work all great for salon profile. Maybe as a salon or team you want to get into some competition work again this is a great way to start bonding team building. Having these up dates can also lead to invites to colour launches and show’s or maybe attendance at manufacturer training academy to gain certification and qualification at certain level or for certain techniques [such as colour correction]

This type of training and skill update is great for salon profile and is also great on a CV for stylists.

Those staff member who have attended all this before remind them that so have you. remind them it’s about sharing and giving being a team player giving back to the younger members of staff sharing experience! yes play to that ‘EGO’ chances are they are the ones who really need to attend the up date.

All of these type of event encourage team communication. Creative thinking and who know’s maybe some collaboration either on a model or just in the salon in general.  Always a challenge but always so worth while. Never forget the trade show’s competitions even fashion event that are always on. An evening or day out at an industry related event.

Written as someone who was the colour company educator and platform artist.The guy who comes in and shares. Yes written from experience. and a passion to educate and help raise standards. Mike B2MR

 

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Changes challenges improvements. In the salon.


BACK2MYROOTS B2MR:

Created as a source of advise education knowledge skill experience a place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.

Yesterday: I had a nasty shock and maybe  a timely wake up call. My web site and blog were flagged and frozen by ‘word press’ they took my site down for violation of regulations. as it turn doug this was a error cause by a flagged spam auto cut off at ‘word press’. Very efficient but freak due out.Time to take some action. to this end in the coming days I will be switching form WordPress.com. to Word press.org account. This will allow more freedom for links and promotion with other professional bodies.

I have over the last year or so worked really hard on both the content material on my site, net working and connecting.With other passionate industry professional it has been a very interesting and rewarding journey.In the course of this learning adventure. I have had the good fortune to connect with Karen and David Lynch owners of Karen David International. ‘Salon success’  http://www.karendavidintl.com/.karen and David through Salon Success run and operate a salon business support program. Offering access to a great deal of support material in many forms PDF audio Cd download live webinar events and publications. All designed to challenge you to grow and develop  a bigger and better business. Addressing all the issues that can and do arise in the hair and beauty industry when running a salon or spa. From stock to staffing to client retention and consultation, service and so much more!

In the course of our relationship building developing trust a mutual respect Karen and David invited me to try out their material and take part in the program. For the past month I have put my self through the program. Taking part in the webinar, listening to the audio provided reading the pdf download material, and doing the wok suggested and required. Challenging very questioning but i can now say this program is put together out of passion and real life experience. All of it is presented in way that we as salon owner and stylists can understand It’s a real must to at lest explore if your wanting to grown develop and expand your salon and may address some of those issues that are holding you back.

I’m very please to announce that Karen and David have offered to me the opportunity to sure this for the first time in the UK and the links will soon be able to everyone to research the products and support material. I will also have links to the sight for purchase and ordering directly from them. My reason for taking up on this offer with Karen and David is simple they have the same commitment to standards of education and training. To sharing a message and helping salon owners and stylists reach to higher level. Most of what i produce is technical Karen and Davids material is hands on practical help for you and your business a perfect match.

                                        Who are Karen and David Lynch?

Karen and David the real people behind Salon success and it’s innovative support and education program.

Their Story:

Our first salon was in New Zealand – a town with a small population and a huge amount of competition all vying for the same few clients!  My husband David and I had thrown in our full time jobs and bought a salon. We had two young kids, it was our only form of income, it had to work! Over the next few years, I worked in the salons (Hair and Beauty Therapy) and David did all the office work. Well I can tell you we had some hard years, but with the right team in place we finally got some great results. So great in fact we were recognised by Wella and asked to go on the road to tell our ‘success story’.

That was almost 7 years ago now and we were amazed at how much help the industry needed to get what they truly deserved.  From that moment on – we’ve been on a mission! We’ve since been referred to as ‘The Dr Phil of Hair and Beauty’, as we’ve traveled the world inspiring, educating, and motivating hairstylists and therapists by delivering more than 210 seminars on Salon Management, Staff motivation, Growing profit, Increasing retail sales, Client service, the list goes on… But the real big thing we’ve done (and are still doing) to help the industry is this…

We’re creating a whole range of training products to help salon teams increase their sales and level of service and salon owners get more from their business. Having had our own successful award winning salons, we’ve ‘walked the talk’. We know the unique issues that confront salons every day – because we’ve been there! So we created state-of-the-art training DVD programs (that have found great success worldwide) plus CD programs, e-books, forms, systems.. and now my book! And in case you’re wondering…yes I’ve started the next book!!

Now with KarenDavid offices in New Zealand and Australia, our main focus is to create affordable products for salons worldwide… so you can achieve the salon and career you truly deserve! When Karen first sent me the book Double your salon sales.I had no idea what sort of a read it would be how useful what was it’s message? It pushes buttons it provokes thought it sets up challenges. having read it here is my review.

Before our relationship really started Karen offered to send me her book’ Double your salon sales’ she did not send one she sent me a box of them to distribute and get feed back on.I now feel very honoured to call both Karen and David friends. This is such an exciting opportunity to share and offer to any one in our profession and industry away forward not a quick fix a challenge a journey of self discovery. Covering every aspect of the salon and the relationship we have with our clients.

Testimonial re Double Your Salon Success:

In writing Double Your Salon Succes, Karen Lynch shows she has a true understanding of the hairdressing world. She reveals the very essence of what makes for success by identifying the combination of service, consultation and sales that are needed to grow and be current. This book encapsulates so much of what we as stylists forget or take for granted. As Karen shares with us Pamela and Skye’s journey, she takes us on a roller coaster ride from start to finish. She reveals their struggle to make their dream a reality which is at times frustrating and emotionally upsetting and at other times exhilarating. As we read, we think “hey, that could be me; that is so right; what a great idea.” From start to finish, this book is a thought provoking and entertaining read that will leave you wanting to take the challenge to walk a new path to success.

Mike Vallance

Links to the material discussed wil be up very soon and i hope that it’s as rewarding and exciting and as challenging to you all as i have found it. A wise man once said ‘to promote a product you have to believe in it “this is one such product and tool and i look forward to string it with you all.

Mike B2MR

 

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The hair salon Control or collaboration.


Back2myroots : A place to share thoughts and grow idea’s. B2MR.

Management leadership and control Or Collaboration. In the Salon and training facilities:

Certainly not a normal topic for hair related blog but one worthy of discussion and one that may well be of interest to you and your team.

Why a topic an leadership management and collaboration ? Well i think that it’s a very relevant topic to look at. One that can and does get ignored.One that can play a role to successful team building encouraging  creative and innovative thinking and sharing of idea’s in the salon.

At this time I might suggest that the ‘Collaborative thinking’ suggested in this topic could so easily be employed by. Colleges. Academy’s and the Salon’s. To better the. Student. Apprentice and trainee experience of our industry. Creative innovative thinking!

The hair salon it’s our theatre:

What is the salon but a stage what are we but player’s in a play.The play being the unscripted play called ‘The salon today’. This scenario played out daily staring the staff and clients. These unscripted scene’s play out daily evolving as the interaction between client and stylist take place. Entertaining, challenging, rewarding, sometimes thought provoking. What ever the case always different. As the day progresses so does the play some of the cast change be that stylist or clients but the play must go on.

On occasion this this rhythm this natural flow can break down or be interrupted. By an out side force or influence. This can be very disturbing normally caused when some one is trying to hard to be the director and producer. In this instance maybe an over zealous manager maybe an owner who likes to have tight control over the salon and how it runs.

Leadership and management: I believe very important and do contribute to making a salon or spa run more efficiently but this power in the wrong hands can and will cause issue or problems. Good management and indeed leadership occurs when support is given to others providing them with the tools and or environment to do and indeed deliver great service. This becomes hindered when the motivation is not selfless.

Team or group meetings:

How often do you have team meetings? Idea’s are kicked around plans put in place for change and or improvement. How often is the right praise or recognition given to the right person? Appreciation, thanks, reward, incentive.

Some times as managers and owners we forget that it takes many small parts to make the big part work. Some times as manager and or department heads we can fail! How? Because we cannot let go we have to have control we have to be seen as the one holding everything together. We want and need constant approval and recognition for all that is achieved. This does not lend to a good working environment. It’s to ‘controlling’

Control or collaboration:

It takes a much braver person with a bigger vision to encourage collaboration for this means letting go of the rein’s! Collaboration creates ’empowerment’ improves problem solving increases creativity encourages innovation. Why are so many business’s afraid of it? The short answer is that collaborations dangerous! Collaboration relives one’s immediate control. scary ha! This may well sound quite threatening to some owners and managers. Maybe we can look at some reason as to why!

Collaboration to me is: 

A sharing of thoughts visions idea’s. It’s encourages us to step out side of our comfort zone look beyond our own expertise. For this to really work a certain level of ambiguity has to be accepted by all.

The letting go of ‘control’ comes in to play, because for collaboration to work hierarchy has to put to the side. An approach of ‘tribe of doing things’ needs to move in and ‘chief of all answers’ needs to step down ! This should open the doors for ‘thinking together’ problem solving taking action.Talk is not enough!!

Collaboration really only works. When there has to be a flow of all information dialogue and so progress between the group or team. This might be hard for some but it’s key to the team and so to the ‘collaborative thinking process’. Some times conflict can happen this has to be addressed it cannot be ignored. Avoiding it indicates that you don’t know how to fight or stand up effectively. Trade off and compromise skills to learn and employ.

Collaboration: Happens on top of or out side of normal work. It takes commitment it can at times seam  overwhelming and stressful. Sometimes we here the term ‘Oh things would be so much better if we could just collaborate a little more’  But really it’s not that easy. how often is it put into practice?

Collaboration is about friction debate forging of new idea’s and ways to work better together.Owners and managers need to do more than just tell others what to do they have to listen, team members have to have a voice and use it!  You cannot just point out. ‘hey that’s broken’ and walk away! It has to be fixed. The fear is by many. That an opinion will be asked for! When given this opinion must be listened to.

This thinking may well not be right for all. ‘Leadership’ Is to bring this change about. One of direction and focus supported by and with ‘Followership’. The supporting team.’Collaborating together to bring about change and innovation. These efforts should be judged on out come. They offer no reward for’ Individual merit for effort! letting go of preconceived idea’s. All working together for the common good.

Collaboration. Innovation. Creative thinking.All growing together  create solution get past the problem ask the question ‘How’ the rest follows.

It has been intentional to use the same pictures in some case twice it an example of how we can repeat. How easy it is to have the same discussion and little or no action.

If you as an owner and your team are ready for a challenge one that takes commitment and hard work but offers full support to you  and your team to grow your business and deal with the many issues that arise you might be ready to take a look at the passionate team at ‘Salon success’ and all the experience they can offer you. The  many way’s they can show and help you to get the very best from your business.

Mike B2MR

 

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The hair salon: The experience business


Back2myroots : A place to share thoughts and grow idea’s. B2MR

What is the hair salon or Spa? What business are we in? What is it we are selling or producing? Yes it’s. Hair cutting or colouring or a variety of the many services we offer as a salon or spa. Consider this we are really selling or providing an experience.Oh and we are the product that makes this happen.

Lets take a look at this together:

We are in the business of pamperingDo you think your client comes to you wanting expecting the same as last time! NO! They trust you. They come to you because they like you. How easy it is to forget that we have the power the skill the knowledge to make them feel special look great.it’s so easy to get complacent.

Where does this all stem from the Consultation. Our time to review past styles and looks and suggest the new! The upgrade! That shared suggestion of a new colour a new look. It shows you care ! It’s not selling. It advising it’s what you me we are paid for ‘expertise’.

This process of taking the time to talk and assess with your client should happen every time they come for an appointment. Not only with new clients and then on odd times there after. We are constantly looking for and indeed advertise for new clients: Did you know that on average over 50% of new clients to a salon never return for a second visit! Maybe just maybe we need to look at this! Maybe we need to do something differently or make some changes.

For change to happen:

How do we make change happen, what do we need? Firstly we need to know that if nothing changes if we keep doing the same old thing we get the same old results! Change is scary change is challenging! How about change is exciting. No one likes change it takes us out side our comfort zone. However scary it is such a positive move to make to reassess goals and vision to take control. To honestly look at what you can do differently where those weaknesses might be.

Have a goal as a salon to keep as many new clients as possible  look at what you do what you offer and how you perform. The service.That consultation. The salon and indeed staff image the atmosphere. The right team with the same vision on the right tracks!

An example of change.

Last week i gave my wife a new cut and colour. I gave her a lesson in styling the new look. I gave her  a brush. Today she was doing her hair ad i suggested that for the new look to work she had to make  a change! If she intended on styling her hair the way it was before then it would not look any different. For change to happen she had to change the way she was styling her hair! She laughed and agreed but it’s not easy she said! True but nothing is unless you practice you get out what you put in! I re did her hair for her and suggested she practice doing things differently! Thus making change happen. Lesson change is not easy!

Asking for help. Doing research.

It takes a bigger person to ask for help than to just muddle along. Expecting different results without making any change. Admitting to ones self that change is needed and that it might well take some time commitment and work. But know this every thing is possible. With time patients and willingness for change to happen.

The key’s:

Creative thinking:

Innovative thinking:

Collaboration with staff and or team mates:

Communication:

Commitment to the process:

Mike B2MR

 

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Salon discounting is it good for business?


Back2myroots : A place to share thoughts and grow idea’s. B2MR

                         Salon Discounting is it good for business?

                                                Does it pay?

How much discounting goes on in your salon?  Have you ever considered what this might be costing you and your business?  Be honest! The answers is a lot!

How this happens.

How does this discount come about. Stylist like to reward their clients make them feel special,but at who’s expense?. This happens all to often in fact i have been guilty of it when work in a salon it’s such a easy trap to fall into.

A regular client comes in for a full head of foils. You like and enjoy time spent with this client. maybe she tips well? When the service if done and it’s time to pay you say ‘I have just charged you for a half head today’ Da! Why. She came to get her hair done. She expected great service. She expected a great job. Did you short change her with the foils? Did you rush her through? Then why give the discount, are you not worth your fee? Where do you draw the line?

Another great one is a client is have a tuff time money is tight, [well it is for us all]  but you feel sorry for her. After the service you say i’ve take £10.00 or $10.00 off your bill today hope things get better for you. A great gesture but what ever she is going through she chose to get her hair done she knew the cost.

Who’s money are you giving away by no charing the full amount? The salon’s yes certainly and your own as your commission will be less.

In both the above cases you are putting out messages . One price is subject to change if we or I so chose.

I know we over charge or are slightly expensive but i can be flexible!!! NO NO NO

What we need to see at the end of the day good days work good days takings! It’s not me not being caring or understanding it’s business it’s drawing a line.If your a member of staff paid on commission your short changing your self and the salon. If your an owner what do you think this might be costing you weekly or monthly?

Making clients feel special is what we should be doing every day every visit. Doing an exceptional job each and every time. We are in the business of service we offer skill and expertise. We you don’t need to cheapen you self with discounts.

Consider both as management and indeed a staff team if you did not discount and put all the money aside, what could it be used for? In house training, going to an education event or seminar, new pice of equipment. Things that both you as owners or stylists team members can and will benefit from.

These newly learned skills or new equipment will in the end add to your skill level and improve the service you offer. Ultimately the client benefits.

 Hard nut to crack!    

This is a hard nut to crack in any salon. For owners when you have a staff meeting it may not go down very well. You might be thought of as being mean penny pinching. Stylist’s you have to think about the business side of this if it were your salon would you want hundreds of pounds or dollars a month just not coming into the business?

To end this starts with a group meeting draw aline no more as of now! If you have a receptionist then she will be key to stopping this. If not then careful monitoring of the day book the services being done and fee;s charged will be required, a little re education. You will notice a difference over avery short time it adds up!! Consider this when an existing client recommends you to a friend or work mate  do you want to be recommended for.

A. the great service and job done!

B. the great discount that the friend will now expect?

                                    Discounting is money floating away!

1. Discounting .

This is taking off either a pound or dollar value or a percentage of the clients service bill total. This is relatively easy to find and stop from happening.

2. Undercharging.

Often occurs when discounting is trying to be covered up. It can happen as full head of foils charged as half head or T section, Cut blow dry charged as wet cut, it goes on not always easy to find, not always easy to stop 

3.Discriminating Discounting.

This is a really odd kind form of discounting because in this instance you discriminate against your good clients that pay you full price for their services and they visit regularly. While other clients that only have some of the salons services and visit irregularly are discounted every single visit. You know the students, the senior citizens, the children and so on. You have a consistent policy across the board.

4 A Welcome or incentive discount.

Another one that I see a great deal of. Special opening offer 30% off any one service on first visit. What does this say? We are expensive.We over charge, but come in a for a one off cheap job!!! your new your exciting your professional your offering something new and exciting why cheapen this with an opening discount!!!  

                   Front of service friendly, efficient, professional, receptionist!


When you discount or undercharge where do you think this money come from?

It doesn‟t come from the money you would have paid for the salon rent, it doesn‟t come from the money you pay for your professional products and it certainly doesn‟t come off the wages you pay your team.

The discounted money comes out of your profit. That‟s the only place it can come from. And the profit is essentially what you‟re in business for, isn‟t it? The discount that‟s given to your clients is taken from the money needed to grow your. If you feel that you need to appeal to all markets and so wallets then this is why or when you have a structure of fee’s based on experience.

An example of this that works well would be.

A newly qualified stylist might get all the students Why? Well one newly qualified the charges might be more affordable to a student, students have friends , students will not always be students. The goal being build up trust respect grow together as one gains more experience the fee’s go up as the student becomes qualified she they can afford a little more.win win no discount!

Make you staff aware that when discounting they are not only reducing their fee so their commission but they are giving away your profits.  The profit you need to grow and support your business.

                               A happy client happy with look happy with the service happy to pay!

I have started working with Karen and David and their team at salon success. It’s a relationship we have been building for well over a year now one built on mutual respect and trust.  The support material they have and offer is first class and comes from. Salon knowledge and professional experience gained from years in our industry.

For me  life is a journey one of learning and growing an adventure. To fully understand the ‘Salon success’ Philosophy and program. I have for the last three weeks embarked on being a member of the online line business support and mentoring program. 

This has involved committing to actively using both reading material, listening to the audio support material. All supplied and doing the suggested exercises eye opening even to me a seasoned professional. it’s easy to read and listen to but guess what. Like every thing the work has to be done to succeed so it’s a challenge. Worth while yes it has been. It motivated me to write this !!!

This is what has inspired me to talk about Salon success and the KarenDavid support program.    

for more information go to.

karen david .com                               


Much of what i write and indeed what Karen and David at salon success talk about is common sense and yet it so easily gets lots or forgotten about.We all need little reminders from time to time some of my suggestions might sound harsh even uncaring not the case.

I love this profession and industry and indeed respect greatly all the clients i have worked with over the years some who still remain friends however much distance is between us. That respect is built on me offering sound honest advise caring and charging a fair price for my time and skill.

If it’s built on being cheap affordable or discounted then it will fail as a relationship.

Past business how it worked without discounting ! value quality skill service! 

I used to work doing education on the road a great deal but i also had for down time a home based salon it was a great business specialising in colour and colour correction. I charged an hourly rate occasionally a new recommended client would book for an a consultation prior to booking an appointment. this was how i worked.

Moving on hourly rate and not having the huge running cost of a traditional salon made what i did great value for client kept me fully booked weeks in advance.

However if a client ever said i was recommended  to you by ****** she said you great really know your stuff and your sound so much cheaper than the salons in town!! Hum I would say really thank you for coming but this is not going to work for me! If your only hear because it sounds cheap then i’m not the guy for you!!  I built up a business and a reputation of on not being cheap! it works it really works.  

Mike B2MR:    


 

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Mentoring support salon challenges.


Welcome to BACK2MYROOTS B2MR regular postings of fresh new topic’s                                         http://www.back2myroots.co.uk/

With the start of the new year and the challenges that can face us all in these challenging economic times.We all have to able to adapt.The challenges facing both owners and mangers is one of how to steer a salon and business through these unchatered waters. We have to as managers be like the conductor of a large orchestra are team our staff well rehearsed in the role they play but we have to be open and ready for change. like that well practiced orchestra ready to step things up change the temp.switch from that orchestral tempo to jazz ! All businesses and organisation must stay flexible ready to take advantage of new opportunity and challenges.

 Education. Mentoring. Support.

The tools are all available to us but in so many cases we don’t access them. Why is this?Are we really that perfect or is it that we don’t want to expose our weaknesses? Our worst enemy is our self. Admitting that help is needed. Raising a hand saying I don’t know! How do we protect our selves from exposing our weaknesses. Ego and Fear are our worst enemy we must put them aside seek out help, skill training, Education. So many program’s and tools are available to us. Not free but not expensive it’s investing in one’s self it will give you the edge! Those tools and skills you need for success. What form does this help assistance come in? Well hands on teaching, sharing, techniques and skills. Support can come in the form of personal help from qualified skilled consultants and educators both key to spending time with listening to and learning from building up a relationship with.

Then there is the written Books, Education material. Be it new product information, maybe a new colour chart with an education section often not read and studied by stylists. They use the excuse! oh I’m hands on i like to use and feel the product! Back to those faithful friends fear and Ego. A mentor someone with an open mind with many years of experience who can share vision with you listen to you guide and advise help you to reach your goals. This can and will only work with an open mind honesty and willingness to listen do the work! Oh yes I forgot to mention none of this works unless you are committed to the tasking. Parting with some hard earned cash this show commitment. Being prepared to listen, take up the challenges. Do the work reap the rewards.

None of this is an instant fix. it a journey and an adventure built on honesty and trust the skill the experience that can be gained can be beyond your wildest dreams . The doors that can open. The opportunities that can arise. The direction your career can take are immense. The hairdressing Industry. Our chosen profession has so many career paths to choose from as a start sit down list how many different avenues could be open to you .

Such as:

Salon stylist.

Colour technician specialist in colour correction.

Educator for a colour company.

Stage work artistic team. Photographic work.

Cruise liner work.

College lecturing levels of NVQ. Salon sales,

Working for major hair colour company.

Consultant.

How much of a list can you write? Think about what your goals are? Now consider this with all the different mediums available to us Phone, Skype, Video, Internet. Help and advise it at your finger tips all you have to do is ask. Support is at hand weekly monthly updates, communication. Over the coming weeks it is my hope to be able to offer access to these types of tools, support, consultation,and mentoring assistance. All these are things that you can sign up for and get involved with. It has been my goal since I started this online work posting topic’s writing blogs. To be able to offer support provide the tools to inspire and raise the professional bar standards and image of our industry and profession.

I would like feed back comments thoughts on this topic. Mike B2MR

I can offer assistance and help with education technical skills information available via my web site http://www.back2myroots.co.uk/

The two links below. Offer access to both written material and online mentoring coaching support program.

http://www.doubleyoursalonsales.com/   http://thesalonsuccessclub.ning.com/

 

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