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Pre lightening hair. Bleaching lift pigment tone.


Welcome to BACK2MYROOTS B2MR:

A place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.

                               how not to bleach!

How to Bleach your hair:

A huge topic with so many different answers options variables.

Above i found this information for bleaching a head maybe it was put up in jest if that was the case it’s in bad taste and dangerous in content or lack there of. If not in jest then very dangerous if taken seriously by some one. We should always consider the content of what we post and the damage bad information can do !

Lets look at it in a little depth:

Step one suggested supplies.

I would suggest for an on scalp bleach an oil bleach rather than a powder. {why} powder bleach is harsh on the scalp, has a tendency to dry out creating patchy lift.

Oil bleach mixed with booster will give even lift and will not dry out. { Do not mix with any higher volume of peroxide than 20vol} Skin test and possible stand test is advisable.

*If a virgin application start at the ends  work up to roots, the roots will always lift the fastest.

*If a re-application try not to over lap re-growth application over hair already bleached.

*If trying to lift out one fashion shade to apply another go carefully don’t just slap bleach all over remember this hair has already been lifted so is fragile. You may well encounter  build up of colour the ends may well be harder to lift.Compromise and toning may be required .Do not just keep bleaching!! hair can only take so much abuse!

As i said many variables to lift out residue of old fashion shade try Clarifying shampoo or a bleach bath Shampoo bleach washed through and worked into hair. {if doing this stay with it constantly watching} as pigment and or toner is removed

                          If making up a cocktail to lift old shades out try.

*1/2 oz Clarifying shampoo.

*1oz      Water.

*1oz       20 vol peroxide {or cream developer}

*1 oz      powder bleach.

Apply to clean towel dried hair, work through on area needing lift for 5 to 10 mins. watching all the time wash out rinse thoroughly.

Got side tracked as is aid huge topic, foil is not advisable for an all over application some schools of thought advocate heat, i do not!

The biggest heat loss in the body is through the head so why not use this if heat is required a plastic bag over the application with suffice. { heat only seems to speed up the process but given that the formulation for lift is dependent on the volume of peroxide chosen why rush it’s a process} 

Lets Touch on second stage mix powder bleach until creamy!

How informative is that!  normally direction and mixing instruction come with products they need to be followed, the goal is to get the correct mix of lifting agent to peroxide.

With powder bleach normally 1-part Bleach decolourizer powder to 2-parts peroxide but follow each products instructions:

No Mention of Gloves!!

                                                       [as stated on scalp no more than 20 vol}

example of colour home kit  contents on right oil base with boosters:

below on left natural level  on right lift attained

I recommended oil bleach this comes with a bottle of liquid+sachets of powder you can mix one or two sachets or boosters with the correct amount of liquid. mix together until a gel then add the recommended    amount of peroxide mix thoroughly.

Another option for removing  some of the fashion shades is Colour remover it works very well but i must state that some of the fashion shades really stain  heavy build up of staining can cause problems.

                          lifting agent bleach powder:

Hair Lighteners:  Powder Bleach, Oil or Gel.

Before Embarking On lightening hair one has to understand the chemistry of the product and how the process works.

Hair Lighteners come in many forms and are designed to remove Colour from the hair.Basically they are Alkalisers.

How do these work:

They are products that supply Sufficient Alkali to destabilise hydrogen peroxide, when the two products are mixed together the Hydrogen attacks the pigment in the hair and Lightens it.

Hydrogen Peroxide is Stabilised in a bottle with a low Ph around {3.00-3.5} adding the lightener be it {powder or liquid-gel} brings the mixture up to a Ph of around 9.0 triggering oxygen release.

Types of Lighteners:

Bleach powder Lighteners are for the most part Stronger and faster acting, Generally used for off scalp Lightening application. { always do skin and stand test} Lifting Ability depends on the strength of hydrogen peroxide.

Lotions Oil -Gel:             

These have a smoother consistency and are formulated to protect the skin/ scalp from the lightening process.

 {Be advised that adding heat/ dry or steam will change the way these products react: powder bleach can dry out under heat!

Ingredients:

The chemical Structure of lighteners are Ammonia.Ammonia hydroxide,Magnesium silicate,and sodium. quite the mix all lighteners have to be mixed with hydrogen peroxide.

{ Be advised hair that has been coloured with any kind of metallic rinse, colour or stain, will create a heat reaction that can cause burning so do your home work!}

When to use:

A key tool for colour correction, but generally they are used when other products available cannot give the desired degree of Lightening.{ Remember High lift Tint will only give max 4levels of lift when mixed with 40vol Peroxide} 

Uses: High-lights, pastel blonde look when hair is strongly or pigmented darker shades.

Mixing:  Always follow Instructions on each given product! for lotions/gel /oil double amount of Hydrogen peroxide is often called for. lotions and lighteners/Booster powders must always be mixed in Sequence,{note: mixed out of sequence can result in uneven lift!}

Stages of Lightening:

When lifting /lightening hair it goes through what is known as the 7 stages of lift. it has no limits it can remove all pigment form the hair.

Remember the Colour wheel: {you can see shades in the outer} wheel      

The stages are as follows.

Red-Brown. Red. Red-orange. orange-yellow. yellow -orange.

yellow.pale yellow.

The first colour is always the stronger shade!

The deeper the base shade the more stages of lift required its a journey don’t rush it.

Advantages:

*lightens hair.

*Can be used for colour Correction.

*Adds Texture.

Disadvantages:

*re-growth needs to be maintained.

*Can damage hair.

*Can cause Skin irritation.

* Hair should be protected form Uv -sun light.

Summing Up:

A very useful Tool for us to have but should be respected and understood, I advocate the best path is the one with the least chemistry possible.

Lets re touch on bleach bath/ Cocktail:

What is a bleach bath used for? It is a tool that we have at our disposal to gently lift unwanted pigment from the hair. It is classed as the first line of attack when doing Colour correction:

One would use this formula to lift pigment {note it does not remove pigment} prior to toning or adding your fun colour.

As i have stated before if you are going bright red you don”t need to remove all pigment yellow or orange is fine! if you want true blue you have to get rid of the yellow toning would do this!

Formula for Cocktail. 1/2 OZ Clarifying shampoo 1oz water. 1oz 20 vol peroxide or developer. 1oz/or scoop of bleach.

Wet hair wear Gloves apply and work into your hair for 10 to 15 mins. wash out really well if you don’t get enough lift don’t give up mix up second batch re apply. don’t rinse out re-apply the water stops the action. Remember lift is all about timing;and observation.

It is a miss conception in thinking that 40vol is stronger than 20 vol not true its just long lasting in how long it lifts for {How long the hydrogen gas re acts the oxygen}.

What is toner

                              High lift Blonde series:

Toner is basically a tube or bottle of pigment no peroxide designed to neutralize the unwanted pigment you have exposed or created.  deposit only no lift when using toner you need to watch what you are doing it keeps on working so you decide on the tone you want!


All these shades are toners:

B/green/orange base beige neut pale yellow.

G/ yellow/orange base gold

V/ red/ blue Violet neut yellow

A/blue /yellow Green Ash neut orange   


To the right a classic case for toning in my view way to yellow gold?

What would you do here?


To Beige this out lose the warm root hue Violet Toner is required

worked into the hair for a few minutes it will neutralize the warmth

their is no exact time for toning it’s a visual hands on exercise.

do not apply and walk away thinking 20 minutes should be fine!

you may well get over deposit and sludge!

A really well done look both bleaching and tone look good and very natural. How things should be done.

                                            http://www.trichocare.co.uk/

I found the above sight they have a product for doing skin allergy testing worth a look!

Here is some information on the above product with so many chemicals and trace elements in colours a topic to be covered very soon  one cannot be to careful.

Quote from sight:

Colourstart is a unique patch test used by hairdressers as a skin allergy test. These tests help the hairdresser to check if clients are likely to have a problem with hair dye. The alternative is often unpopular and impractical for clients. Colourstart is used on clients who do not have time to visit the salon 48 hours before every application. It is used on clients who do not want hair dye left open on their skin.

Colourstart is one of the most important advancements in professional hairdressing. It helps to improve client satisfaction and safety in the salon

Due to its benefits and ease of use, Colourstart is rapidly becoming an industry standard.

Mike B2MR

                                       Oh Finally Gloves at all times!!!!!

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http://www.back2myroots.co.uk 

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Hair colour correction challenges


Welcome to BACK2MYROOTS B2MR : Regular postings of fresh new topic’s

                                   Hair Colour Correction:

I have decide this week to post topic’s on. Bleaching. Toning. and of course colour correction. Colour correction that journey into the unknown. That adventure that we have to be fully prepared for. the one that can and will at some point challenge us all.

To succeed we need. Knowledge.Skill. Technical ability. Good products and what? Communication and consultation skills. Colour correction starts with consultation!

Elasticity.Porosity.Moisture level. Overall condition key to successful out come and application.

An honest consultation who wants to end up with! An over processed shapeless mess!hardly an endorsement of ones skill or ability.

After a few days of postings hopefully providing information on many aspects of hair colouring.From the colour wheel to Ph Chart . reviews of Pigment. Lift. Deposit. Tone developers timing.With all the information provided one should have more knowledge to embark on corrective hair colour issues.

A huge topic how do you define or categorise it? What is classed as corrective colour? cause concerns Options:

Causes.

Client has Indulged in a cocktail hair colour party trying to get that salon look at home on the cheap! Or Sadly a poorly done colour service done by an unskilled hairdresser.

A mixture of both of the above some salon visits some home colour therapy! Can and will result in need of expert help and advise.

What must we consider when Taking on a Corrective colour  challenge?

Do some salon over charge for this service? sadly yes in many cases!

Are all stylists qualified to do this service? certainly not many just don’t have the knowledge and experience!

Are clients punished because they need this service? Yes, quite often they can feel like they are being punished.

The key to successful colour correction are as follows:  

Firstly as a client consumer. If you find your self in this dire situation. I really think it’s time to take stock seek out professional advise from someone who knows what they are doing. A professional that you as a client can trust.A person that has your best interest at heart!

Please don’t just buy another box of instant over the counter wonderful fix!

If it’s a poorly done Job by a hairdresser. I would suggest refund go else where. I would not trust them to put right a wrong!

As a Stylist:

If you as a stylist don’t feel comfortable. Don’t feel you have the skills to do corrective work, be big enough to admit it! Drop the ego get the skill.

The Key to successful Correction. Is communication and honesty by all concerned. History, concerns,  reservations, Expectations, should all be discussed.

The Consultation

This must be an honest conversation. Both parties must decide on a goal and what can realistically be achieved! {it is worth noting that correction can take more than one visit}

A Commitment to work together for how ever long this journey might take.

During the consultation, a stylist must use all tools available to them. Ask as many questions as possible thus getting a full history of events running up to this point!

Touch and feel,visual study of the hair.{ look for banding. fading. build up. breakage.porosity.} 

Do a strand test. Healthy hair floats, over processed hair sinks. Hair that sinks will not hold colour! Step one is to re build that moisture level 

How ever challenging the correction is. How ever good you are. We all like a challenge and to show off!   { oh yes it’s correction so big earner!}  But make sure you know what you doing. Are your up to the task.

What is classed as corrective hair work? Badly done Colour, Wrong Colour or shade. Poor coverage issues. Over Deposit. Damage by over process long term abuse.                                                                                         

Picture to the above is corrective from the first shot:

Colour added but existing Blonde utilised. Colours added all Demi formulation for deposit no lift

Stylist consider this 

If at the end of the day you don’t get a good feeling about. The client commitment or if it’s not going to be a good advert for your skill. Why take it on? EGO!

Think about this. Really damaged over processed hair, that is fading, falling apart a lot to take on. As soon as you agree to attempt to correct this you are saying. I take on full responsibility for this and all that has been done in the past!

A huge risk. Remember if it’s not going to be a good advert for you, that it can cause damage to your reputation. Hard as it is their is nothing wrong with saying. I’m sorry this is just to damaged to work with at this time. Recommend products see if there is commitment to work with you!

If the motivator is driven by your fee you should not be doing it!  

You should be thinking long term. This could be a long term relationship with a client. One who will trust you for ever, so be honest look at it as an investment! educate them.

The Next Step: 

So we have decided that we can and want to proceed:

Corrective Colour will usually be one or a combination of the following:

*Wrong level: the hair is to dark or too light.

*Wrong Tone: the hair is to warm {Orange} to cool {ash}

*Uneven colour: Dark ends. Lines of demarcation. light { hot} regrowth.

* Insufficient or poor Grey coverage.

* Colour that won’t holds on ends and or fade very quickly.

The key to understanding corrective colour is. The understanding of what pigment is missing from the hair. What needs to be replaced or removed?

Hair colour is about balance and harmony. Ask your self do i want utilize or neutralize the shade exposed? The chart below shows the relationship of tone and corrective tone. Remember that perfect balance of our primary colours Red, yellow, blue.

So as an example lets look on the chart at undertone orange {orange as we know is made up of red and yellow}So to bring balance to a natural level 7 we would add a corrective Blue Tone! cool ha.

You must learn to trust these charts to get the correct results:

It would not be possible to give an example of a corrective case, They are all different just way to many possibilities and things to watch out for.

Problems:

Colour may not be removed evenly over the entire head. Due mainly to varying porosity and build up. Always work from dark to light! Repeat on dark areas before moving on to lighter area. Be patient always protect virgin hair – regrowth.

Lifting the cuticle causes damage to the hair shaft. Rule use as little chemistry as possible, protect that condition get that hair Ph back to 5.5!

Test the hair: 

Do not remove colour if:

* Hair is extremely porous or slimy, does it stretch when wet? sort of cotton wool Like!

*Skin is broken and or sensitive.

*Do a stand test, do a skin test be safe.

Repeat performance:

In a perfect world we could say this is a one off service! But be prepared for follow up fine tuning to get the perfect results.

Decolourizer or Bleach  one of the key tools needed for corrective service when mixed with the correct volume of Hydrogen peroxide on the market now many really good colour removers. 

Finally:

Follow-up this involves. Recommending the correct products, to maintain the colour and hair condition it’s your prescription for success!

Book a follow up appointment. Within two weeks is ideal, so colour retention can be checked and adjusted if necessary!

Remember it’s a journey an adventure with the right tools knowledge and education correction can be fun!    { if you don’t have the skills and confidence seek help get the knowledge}

 

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New style new look cut colour reds and coppers


Welcome to BACK2MYROOTS B2MR regular postings of fresh new topic’s

When we think of red hair colours tones and shades there are just so many shades to choose from. Hot reds, Warm controlled reds. Copper shades all the way through to cool blue mauve reds.

The red shades are the hardest to get to last the hardest to keep that rich true colour. why? because of the size of the colour molecule. Either we have to open the cuticle to much or the colour acts like a stain on the outer surface of the hair and it washes out. Finally the hair is over processed before we start. wrong formulation. many issues.

The rule is hardest to get into the hair last to come out!

Choosing the correct shade the right volume of Peroxide the correct formulation are all so key to good results using the natural pigment in the clients hair to give depth and longevity to colour. If we use to higher volume of peroxide we can lift the hair to much lifting out any red or orange and giving us a yellow orange pigment base. Always consider target colour and what will be exposed in the lifting process.

                      Faded dull with Grey root issue

All food for thought? We also need to consider the formulation for root application the formulation to colour balance on mid lengths and ends. Hot or bright roots seems to be a huge problem. Then we also have to consider a formulation for Grey coverage how much of our N series might be required.

Hot roots are normally caused by lack of N natural series or formulation incorrect the volume of peroxide and lift required high the volume the more lift, so more warmth exposed. Whats required? A controlling green or blue base if to bright.With these examples of red I have tried to show that it is possible to change shade in this case red without damaging or causing stress on the hair. As you can see the different shades chosen are all in the same family red, red copper, red brown they all work with skin and eye colour of the model. oh and no hot roots! even colour rot to tip balanced.

                        Rich vibrant even colour root to end

The Key to switching colour and shade is to do it in stages. Work up and down the shades slowly going from lighter to darker is easy tone on tone. To go Darker to lighter the key is to use the pigment you are lifting don’t try for to many levels at once, remember it’s an ever changing journey not a race. Using this method you can constantly suggest new change with compromise.

A colour client will stay with you as long as your doing a great job so take your time explain what’s possible both short term and long ! have fun.

Consider the environment you are working in the history of of previous colour application. consider and plan colour goals for coming months so change is possible with out over processing and or a poor job!

Take into account any issues during the consultation Grey issues can be resolved so you don’t have a thin deposit or  hot roots . Remember Grey issues will require some amount of the N natural series in the root formulation the level of peroxide you choose is the other deciding factor.

The model above to the right  has a Grey issue but as you can see a rich vibrant even colour is possible

As you can see from these last shots. all new same model new  deeper richer red almost brunette shade.  Why? Well as we are dealing with a little more Grey a to vibrant  copper could cause it to  look thin and with a possible bright roots issue. A razor cut to create texture and movement no scissors used also added more texture with my claw finger razor’s.

I hope that is article is helpful and that it creates thought about lift deposit and target colour. Remember consider the issues and the environment you are working on.

 It is possible over time to take reds and indeed solid brunette lighter it’s best done with patient and a clear vision and understanding of process and final look or goal. above is on the way to the shade we are trying to reach.

Goal a light copper honey shade that will enable us to highlight and get away from a solid colour and the issue of roots because of the amount of grey hair.

The final look and colour we worked together for it’s a journey but well worth while I hope that this has been helpful and instructive as always comments views thoughts

Mike B2MR

 

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New year, new challenges in the salon for the industry


Welcome to BACK2MYROOTS B2MR

regular postings of fresh new topic’s http://www.back2myroots.co.uk/

Salon service. Client retention. Technical skills.

What better way to start the new year than with a little reflection and honesty.Honesty about where we are. How we can change and improve things. How we can make change and embrace it. Turn this negative economy into a positive out look for the coming year.

We all have the power to make and embrace change and challenges sometime s it can and will seem very daunting.

I have decided to share with you some of my thoughts on the hair industry for it has played such a huge part in my journey. I hope you find it interesting and that evokes both thought and questions.

It is my firm belief that in this day and age and in such competitive times the only way to increase and expand your client base is through referral and recommendation it is so important to retain both new and existing clients. This is achieved through excellence in. Service, communication and technical ability, Knowledge. with a degree of humility and honesty.

This can only be done through High standards of Service, communication and consultation skills. education, team work and effective leadership by those who are training new stylists. I know that many who follow or read my postings might find that i keep to many specific topics . But they are all so relevant it’s so easy for us to forget get complacent. From young trainee to senior stylist we have to stay focused on the job and tasks at hand.Our clients and the service we offer!

                                       Service and Communication

                                     So let’s take a look into a salon!

One of the main reason for client loss from a salon is dissatisfaction from either the service or the final result. It is a fact that 50% of clients visiting a salon for the first time do not return! Why? That’s a huge loss of client’s and repeat business

Taking short cuts and compromising one’s standards and professional ethics leads to client dissatisfaction.

When a client leaves a salon unhappy! How much damage can they do to your reputation?

When a client leaves happy they will recommend you to others.They will get stopped in the street. Potentially a happy client will recommend you to 5 friends who in turn have 5 friends.

You are building your business on your communication skills. creativity. knowledge.The best way to build a loyal clientele is by being. Sympathetic to a clients needs, listening, professional consultation and by giving honest advise. Making the experience exceptional from start to the finish of your time together.

Did you know that the experience is as important as the than the service performed! clients remember. The service. The attention paid to them. they are paying to me made to feel wanted and special. [ Sound advise shared by a fellow professional and friend ]

Guess what an unhappy client can and will do? You got it – 5 friends will leave with them.

We have to be on top of products new techniques. We cannot only trust in what the sales rep or Manufacturer tells us.

These days we have to know and understand more than ever. The chemistry of our products the effects that they can have, how they will interact with other products.The client who wants to switch from home colour to professional. The Client. Who has put henna on her hair buts wants to switch to professional permanent colour! Could she? Should she? or He! what would be your advise? would it be drive by the sale of a corrective service or honest advise?

                                  Having that edge offering that bit more! 

After building up a strong client base with strong client retention. Do you ever wonder why? Every five to six weeks you have a somewhat quiet week with not a lot booked? You start to ask yourself the question? What am I doing wrong? Am I losing my touch? Well let’s see.

We have all had one of these. That crazy Saturday could be any day you fitted all those extra clients in. You were on a role and had a huge money day.

You call your boss and say. Guess what I did today. You leave work on cloud nine thinking that’s it. Every day could be like this. I really feel I have made it.

Now let’s just think about this and break it down. Was it really a success?

You took short cuts. You compromised your clients who had services booked. You kept clients waiting. You rushed through things. Guess what – you lost clients. Instead of running the show you created chaos and did not give your regular clients your full attention and service. They go else where – and yes. They go with their 5 friends. By having a crazy busy day it cost you. Short term gain meant long term loss. The key is service, attention to detail, and making that client feel special.

                                                       That 6 week Lull!

You will never get beyond having a 5 to 6 week lull until you look beyond the quick hit money-making day.Take care of the clients offering the highest standard of Service.Your takings your wages will follow. Sitting around does not look good for business nor does it inspire clients. If your not busy then get busy! as some young trainee’s pointed out to me yesterday.There is always something to do. to look and be busy!!!!!!

                                               Consultation key time:

You need time for the consultation. This is your time to shine. The time that reassures your client that they are special That you are considerate and that you understand their needs and wants. Your client sees you are prepared to take that extra time to use your knowledge to make them feel comfortable and safe in a professional’s hands. It is this service that gets you talked about and recommended. It is this standard of exemplary service that leads to both client retention and recommendation . Those communication and consultation skills.

A great tool to help you improve those skills take an honest look at the way you treat your clients is this little Gem of a book soon to be available through both web site and blog site. Are you ready to take the challenge!

http://www.doubleyoursalonsales.com/

Good luck strive to be the best you can. Mike B2MR

 

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Creative business idea’s for creative people


Welcome to BACK2MYROOTS B2MR:

Regular postings of fresh new topic’s

As Salon owner’s and Manager Stylist’s.

We all have one major things in Common. Do you know what that is ? We all work in the service Industry. It is our job to offer the highest standards of. Service and Consultation.

This is a team effort an experience that starts as the client walks through the door and is greeted by receptionist and salon assistance. As stylists to offer the best advise supported by knowledge and skill.

On going training product knowledge updates are all key factors to staying current and on the cutting edge of our industry.

We are in the business of making clients feel and look good,making them happier!

It is a know fact. That 50% of clients that visit a salon for the first time do not return! Why is this? What is going wrong? We all spend so much time money and energy trying to get new business. We forget about the existing business. We forget to live in the now! Striving and Trying to build up a strong clientele. But constantly driven to look for new clients new ways to attract clients. We use mediums such as Groupon It attracts new business potentially new clients.But can you keep them? There is no magic bullet.

We need to take an honest look at what is going wrong. This has to be done both as. A Salon as a team and as an individual.

 

Clients leave for many reason’s. Poor service. Bad job. Personality issues. Pricing. Oh and a friend telling them about the new wonder salon down the road. That being everything yours is not!

In all of the above instances the only one person who cannot be blamed is. The client. It is our job to cherish care and build up a trusting honest relationship. One that comes for giving the ultimate service.

Change improvements. Salon service. Image. Increased business all possible but it does take. Hard work, Humility, Honesty and caring.

 

Here is a little personal reflection. But it get’s a point home.

earlier this year my dear life friend my dog Zip very sad he is still much missed. He was almost 10 years old. 3 years ago we moved to the Uk from Canada leaving my clients and hair business behind. There is a reason a lesson in this tale

I have stayed in touch with many of my clients will still chat stay connected. It’s easy! How? With so many Media tools available to us. Well I learned a huge lesson in Zip’s passing sad as it was. How loved and how many clients remembered him. The salon. The service. So many postings with messages from people who’s hair I have not done for three years. But they still care they still remember the time we spent together.  They left message s reflecting on this time spent. Why? Because they wanted to. Because they cared. Because we had built up relationships still strong today.

Service Consultation the key.

We get so wrapped up in booking. Being busy. Fitting in as many clients as possible. That we forget that the person that client in the chair is the most important thing. Think less about the money more about the service for one takes care of the other.

Look after that client give the most attentive service make them feel special she will tell friend and so it builds.

Easy just repeat the same system over and over treat every client the same every time as if it were a first visit and they are really special. Fool proof!

Service .Consultation. Communication. Professional product advise. note not sales advise educate the product it will sell it self.

Trust,Respect,Honesty,Relationships,Commitment.Advise,Service,Consultation,

Communication,The keys.

Do you take the time to really listen and give honest advise?

Would you suggest a different look ? If what was being requested would not look good?

Would you suggest not doing a chemical process if you thought condition to poor?

Would you stay late working with a client until happy?

Have boundaries a 15 min rule for lateness no exception ! why it’s easy the knock on effect over the day creates you running late others being effected.

You see both clients and us as stylist have to be accountable for our actions. Make a decision live with the consequences. Mutual respect. Open lines of communication.

Give sound solid honest advise even if it’s not what the clients wants to hear. Do not take on work that is not represent your own high standards and explain why?

More to follow on this topic but enough to digest for now.

For further places to research on going help and advise some very useful links below online support program for you your salon and team. This is a great little read it reminds us what we know and forgot or what we need to know to move forward.

Some useful tools.

As always  hope this is useful and is useful food for thought and personal growth.Mike B2MR

 

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Thoughts idea sharing. Tips tricks


Welcome to BACK2MYROOTS B2MR:

A place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.


TIPS AND TRICKS:

What does this mean exactly?

For me it’s sharing anything and everything. It’s not about short cuts or breaking rules! It’s sharing all those things that we learn and experience along the way. Those things that could save you from a pitfall or at least help you get out of one! Enables you to have all the tools needed required to get the job done.

What does it cover? Anything and everything. All that is us. All that make us. Stylist. Salon owners. Business owners. It covers skill knowledge, both technical and practical, life skills, people skills, business skills. 

None of us are perfect although some think they are! None of us know everything although some think they do. Some know more than others, I’m not talking qualifications I’m talking about experience those skills we have learned along the way.Thus allowing us to share what we have learned along the way. Experience, Knowledge. Life skills, Learning from our mistakes.

It is my opinion that however good we are. However much we know. What ever skills we have if we do not share it pass it on use it to encourage others then it’s all rather pointless. Hence my blogs, my sharing.my working with young talented  creative stylist’s.

To keep it to your self to have bragging rights to crow about how good you were are !! That’s all Ego and a waste of time. Giving back sharing is key to personal growth and greater success. knowledge is power.

With all the blogs and articles I post my one goal is to share both experience and skill and knowledge.

 

I have been so fortunate in all the hairdressing industry has afforded me. The experiences I have had. The opportunities I have had. Some of the amazing people I have met and had the good fortune to work with. Adventures still to have.


I would very much like an opportunity to share this with as many stylist as possible to encourage mentor to challenge them to push themselves. 

To salon owners to encourage them to work with staff and team members. To share and discuss what a salon is and should be. How to get the very best from your en-devours. How to offer the highest of standards of service skill to your clients. whilst increasing sales and client retention.Communication Consultation.

I had  a young stylist write to me today asking for advise. Having left college wanting to build up a clientele get busy. Yes as we all know it’s not easy it tales commitment and hard work, However i do feel that Salon owners and managers have to help the new stylist who is committed to working hard.

A guaranteed basic wage for a given period. Also a new stylist should be given all new clients to the salon for an agreed period. This shows both support and commitment. After agreed period the stylist should have proved a good client retention level and indeed added to it through recommendation.

If this is not the case the stylist has to take responsibility for both standard of work and service offered. Build a good solid clientele built on honesty trust skill knowledge and service. Mutual respect.

In these challenging economic times. Having a few skills, refusing to constantly assess honestly what skills need addressing and improving on. Reflection on how things are without taking any action on any thing that might need attention.This a very dangerous path to walk. With forward thinking passion drive motivation these can can be exciting and full of opportunity.

The salon is a place that is unique as are the people who work in it. As are the clients we attract. But the list of what a salon is. What it has to do to run smoothly is huge. It truly is quite a complex structure built of relationships ,honesty and trust.

What is the salon?

Appearance, atmosphere, Image, reputation,  staff, skill education, knowledge, people skill, passion, motivation, service, team players, dedicated. humility. sales through knowledge, respectful, caring.

Owners. Managers. Organisations. skills. Fair firm. Visionary. Sympathetic. Articulate. Service. People skills driven focused. Passion commitment. Knowledgeable . Skilled adviser. Respectful Caring.

Products: knowledge. Sales. Technical skills. On how to use products. Understand use and application.

These are all parts that together make a salon work and be successful can you tick them all off? Maybe most but a few need some attention. I think in most cases we would all be able to add to the list but also circle the need attention items. The million dollar question is Do you want to address those weaknesses? well do you! either as a salon owner or as an individual do you want to invest a little time and little money to reach new levels have higher standards reach new heights.

Tips and tricks is me offering to share with you all that I know and have experienced from. Salon ownership and management. To platform work. Education and sales. Artistic team member. Successful busy stylist. Communication skills. Consultation skills.Hands on technical skills from cutting to hair colour to updo’s what do you need help with. From one on one to small salon groups what are your needs.

My blogs and articles offer free information to help stylists of all levels improve challenge themselves and those around them.Contact me to start investing in your business your self your future. With my skill experience and knowledge and connection with other like minded professionals help is close at hand.

I can connect you with an online support program for you and your salon. What are your needs? What can we learn together. Can we take a journey of knowledge sharing and discovery what can we learn from each other what can we share? Working with students trainee’s young creative talent mentoring the stylist’s of tomorrow. This is what passion and being a professional in this industry is all about.

This article is designed for one thing to ask the question?

Are you ready for change? For the challenge. Want to grow ! can we share and learn from each other?

Mike B2MR

                                       http://www.back2myroots.co.uk/


                       

 

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Hair stylist the consultation process.


Welcome to BACK2MYROOTS B2MR

It is my goal to create a platform that over time will become a place to share thoughts review hair colour and products.

The Consultation your time to shine:

Want the key to client retention. to loyal clients who not only trust you but recommend you to family and friends? Service yes of course, But much more.

We may have so much colour knowledge expertise but with out the communication and consultation skills it can be lost!

The Consultation each and every time:

I’ve been a fully trained stylist for over 20 years have been fortunate enough to have experienced many aspects of the hairdressing Industry.

In the many years working i have been working with clients, I like to think that nothing shocks or surprises me any have shared every issue that a client can bring to the chair.

I’ve seen young women come in with orange roots and white ends. I’ve seen red roots and black ends.  I’ve seen hair looking like a traffic light from violet to blue, colors that usually are reserved for flowers.When I see these mistakes colour failures in some case hair nightmares one cannot help but feel oh so sorry  for the client to which these hair are attached.

Normally when the color mistakes are so apparent the truth is impossible to ignore the poor client is so embarrassed upset and apologetic that one  really wants to help and fix this problem if at all possible.

The client usually admits that it was a money issue a crazy moment or a few drinks with that got out of hand with a friend it seemed like a good idea at the time! found an old box under the vanity and thought it would be a great time at 3 in the morning to “streak” their hair. I don’t have any issues helping these clients for me the challenge is correcting it the reward is success a happy client she made an honest mistake at home and now seeks professional help a humbling experience in it’s self.

Usually they have learned from the mistake  after all we all make mistakes first time one feels sorry for them repeat offenders well they are on their own, most however are more than willing to go through the steps to fix the situation.

Then there are the liars.  I know this is harsh, but usually when you ask someone a direct question and they knowingly misinform you, that’s a lie. As a stylist how can we make an informed decision to fix something when blatantly given the wrong information, in most cases they have been deceived by marketing adverts and promotion that suggest an easy to use instant make over in a box trouble is these kits cannot cover and address every hair situation or scenario it can be complicated! from a stylist point of view we need to know the truth in order to perform the right service.

Here is an example of a normal client consultation:

 A client is looking for some sort of chemical service, not always a major change; let’s say going lighter.  We will take a close look at the hair during the consultation and figure out what we need to do to get as close to the desired result without damaging the hair.  It is at this time when we’ll ask the client their past history.  whilst at the same time looking and feeling for indications of damage, If we see any sort of banding, we know some sort chemical affected the hair.  It’s a pretty simple fact, hair grows approximately 1/2 inch a month.  If there is a any sort of line of demarcation, we know there was something “done” to the hair,  and we can tell when it happened by how far it is away from the scalp.  When we ask the client why this band exists, they can’t give a reason.  When we’d tell them that something had to be put in their hair to create this band they will not admit to anything.  To be fair with so many over the counter products these days misleading the consumer it is possible that they were unaware the product used would cause this issue.  In some cases one would repeatedly ask the question and they’ll repeatedly plead their innocence/ignorance.  stale mate helps no one!

So here’s some information everyone needs to know.

Anything from a box color to a highlighting shampoo that causes any visible difference in your hair color has permanently altered the hair structure. Sun-In or anything like that, especially highlighting shampoos and conditioners have any variety of alkaline chemicals that diffuse your natural pigment.  Beware of these products since they may contain sodium hydroxide which is relaxer.

Any color from a box that is made from 2 or more components that are mixed together have some sort of peroxide component.  Peroxide oxidizes your natural pigment, so if there is any alkaline in the formula, you will get lift.

Many box colors say that they last 24 shampoos simply put if your color is changed by a box and if you grow out roots, it is not temporary the hair structure has been permanently affected.

When hair is colored or receives any chemical service it is permanently affected till it is is cut off.

You may have correction to re colour blonde hair with brown pigment, it may be a perfect colour match  but the hair still has any inherent damage caused by the initial service in this case going blonde.

So as a client try and be as open as possible the more history the better  their is no advantage in trying to hide any chemical service that you have introduced into their hair.   there is no reason to hide any details no matter what the box says informed decisions are easier to make with all the information at  hand and every thing must be taken into consideration.  When we ask you questions about what has happened to your hair for the past year or so, we need to know everything so we can make the right decisions for your services.

Next time you come in to get any chemical service done be completely honest with your colorist or  as a stylist you are doing a consultation make sure you ask all the right question.

We can read the history of your hair and there is no need for deception.  After all, we have your best interests in mind.  As they say; the truth will set you free. a lie may break your hair!

Our goal is to work with clients to deal with the issue at hand offering the best service possible supported with education knowledge and an honest understanding of what is possible given any situation and history.

Mike B2MR

 

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