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Tag Archives: education training

Salon support staff.Young workers your trainee’s apprentices.


Back2myroots : A place to share thoughts and grow idea’s. B2MR

The salon would not function without assistance without that team who work so hard to support the stylist from. Shampooing to mixing hair dye or colour to sweeping the floor. making coffee helping clients.

Working behind the scene to maintain.

Every salon has and needs these the young enthusiastic trainee and assistants often underpaid over worked and in some case taken advantage of. Not every assistant is training or doing an apprenticeship. For some the role they have is just to keep the salon running support the stylist and team. They work relentlessly shampooing, doing towels,washing and drying. sweeping, making coffee, filling up and replacing products.

They are the unsung heroes in the salon. Often taken for gratitude sometimes ignored. A salon could not work with out them. Stylist and salon owners should not treat these young people or indeed ask or expect them to do anything they would not be willing to do themselves. Respect  your fellow work mates team members. Never forget we were once just like them! did you ever resent a stylist? I did.

In many cases it’s the apprentice that is used for these roles doing many of the salon support chores. This can only be acceptable if the salon has in place a proper structured training programs of both in salon training, model nights and day release for college to attain the necessary level of qualification. Sadly in to many cases young trainee’s and brought into the salon paid minimum wage promised a good training that never materialises.

Both salon owners and indeed stylists who benefit for all the help and support these young people give.  You owe it to them to give time to make sure that get full and proper training. You should embrace this it can be so rewarding don’t look at it as chore  think of it as a challenge with huge rewards. Remember the day will come when you will need some help or wish the trainee was better trained!  Any stylist however busy cannot expect to use these these young trainees and not give back of their time and knowledge, skill to not mentor and train will only lead to the apprentice trainee getting disillusioned  and eventually leaving. the drop out rate in out industry is so high.

We all need to think back to our own journey and training was it a good experience? What would you like to have had more of? Make your apprentices experience better! This raises standards and encourage them to carry this on into their career. Think about the many aspects and skills one has to learn! As an owner be part of this encourage it. lead by example.

We can all make a difference sharing and giving off ourselves and our time is one such way.What is the point of having skill and knowledge and not sharing it? Look for the best in these young people an help them to develop into amazing creative salon team members. Also make them accountable for their actions and attitude for this is a two way street of giving sharing mutual respect commitment and trust.

Invest in your team and your salon will flourish. Collaborate, encourage creativity, investing both time and money into training is investing in your business now and in the future to abuse and neglect staff training issues is to fail in the long run it’s leads to decent and can be very disruptive to business.

Invest your time get to know these young trainee’s and apprentices share with then your communication skills your people skills your passion. What you will get back is far more support loyalty trust respect. In the salon and in life we have to unconditionally give out to get back sharing mentoring those skills that wisdom and knowledge are no different. Support your trainee’s and apprentices. Invest in your self by investing time in others!

Mike B2MR

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The salon experience It’s service.


Back2myroots : A place to share thoughts and grow idea’s. B2MR

 

Consultation. Service. Education. Support.

These tools are all available to us all.The tools for personal growth, sadly in so many cases we don’t access them. Why is this?Are we really that perfect or is it that we don’t want to expose our weaknesses?

Our worst enemy is our self. Admitting that help is needed. Raising a hand saying I don’t know! How do we protect our selves, from exposing our weaknesses. Ego and Fear are our worst enemy we must put them aside, seek out help, skill, training, Education.

How do we seek to improve our communication skill . Our consultation skills, our clients retention, inspire recommendation from our clients. All the things we need to address to grow both as a stylist and to grow as a person.

So many program’s and tools are available to us. Not free but not expensive, it’s investing in one’s self it will give you the edge! Those tools and skills you need for success.

What form does this help assistance come in? Well hands on teaching, sharing, techniques and skills.

open discussion.It involves us taking a step back watching and learning from others.

 

Support can come in the form of personal help from. Qualified skilled consultants and educators both key to spending time with listening to and learning from building up a relationship with.

Then there is the written Books, Education material. Be it new product information, maybe a new colour chart with an education section often not read and studied by stylists. The more knowledge you have the better informed you are for your consultation. Many who don’t want to progress use the excuse! oh I’m hands on i like to use and feel the product! Back to those faithful friends fear and Ego.

An excuse for be a lazy no it all!

We write this section as an introduction to all the salon support material that the salon success club experience can offer you.

A consultation chapter : Is so key at this juncture before we move on to look at hair colour techniques and procedure’s.

 

Lets take a look into our make believe salon: 

It could be any where any town on any high street maybe as you read you will think hey that’s me that’s us.

Client view:

I’m booked into a local salon having been recommended by a friend that the stylist here was very attentive very talented offered excellent service i’m excited a new stylist a new vision a new look!

My friend had been on a Saturday and said the place was very busy another good indication or so we like to think .

I work Saturdays Tuesday is my day off .My appointment booked I arrive a little before my appointment I hate being late.

It’s 10am as i enter the salon a young lady look up from the reception desk she is on the phone  smiles and indicates i should take a seat.

It’s early i know but the places is empty! The receptionist look up having finished on the phone and says can i help you i inform her who i am and that i have an appointment with [ stylist ]   she looks at the book vague look on her face then says oh sorry she is not in today i have booked you with [new stylist] not the one recommended, Oh that’s a shame i was recommended oh they never work Tuesdays  hum so why was i not told this when i made the appointment instant unease. Two very young looking stylist appear from the back of the salon talking with each other as they get nearer to the reception i am introduced to one of them as your next client [ warning lights are going off]

This young person takes me to a chair stops chewing her gum long enough to introduce her self to me and say what are we doing  for you today all the time talking to me in the mirror looking at her self.

Time to leave  !!

Are you laughing yet of course this is not you! is it? but trust me it happens all the time and then stylist wonder why they loose business and clients, Yes maybe a bit extreme but i have seen this situation many  times.

So what should this experience for our client be this person who we want to build a relationship with this person the we hope will recommend us and the salon for the service and skill we provide and offer.

The Service the consultation: The keys to success.

From the moment a client enters into a salon the experience begins those first impressions the look the feel of the place the atmosphere.

That first greeting that welcome normally receptionist or a salon staff member who job is to meet and greet , this is a hugely important role if given this role, don’t turn it down it’s a way to hone your people skills.

With new clients some salon will have a questionnaire this is great for both stylist and client it show the salon cares it puts the client at ease whilst waiting for her appointment maybe whilst having a coffee or tea.

From a stylist point of view it gives us back ground information so we can ask the right questions during our consultation without information how can we give sound advise.

Once this has been filled out as a stylist i think it’s important to come a meet your client introduce your self to the client you should already know your clients name this should be on your personal day agenda sheet.

[yes a list of clients for the day the service they are hoping for and weather they are new or return or recommend clients]   i say hoping for because with out having a consultation all the facts how can we decide what is possible !! we cannot.

Trust me when i say i have seen many stylist work out their days take before the day starts. I have worked with one stylist  who would get into work look at the day sheet and get all the tubes of colour out for that day putting them aside, how could you possible know what a client wants in advance of them of talking with them. How boring ! well this stylist was really very boring personality of a  dead fly!!!

So back to the plot 

First impression count how you look and present your self says who you are its all about the image you project your dress hair makeup! that look that says this is me! what can i do for you?

We have introduced our self. escorted our client though to our work station this area is representative to who you are how you work , untidy dirty chaos does not work!

With the clip board on your lap sit next to your client  eye level eye contact remember you have some information to hand so use it.

Not what are we doing today ! ‘how about’

I see from the information you have kindly filled you you had a hair cut 6 weeks ago  how has that been working out for you. How manageable have you found it as it’s grown out. when that leads into what brings you here today how can i help all leading  open ended questions.

This now leaves the door open for easy conversation you have relaxed your client you are starting to build trust.

Personal routine, products used, if chemical service has been carried out on the hair even if not being re done on this occasion it still needs to be touched on for future booking and for advice and comment

Never ever put a colour chart on a clients lap and say what colour do you want today it’s our job as professionals to advise on colour that can work and look stunning.

Having established History and indeed wish list we can move on the recommendations.

style, look, length, colour , products styling tips maintenance be honest i like to refer to a relationship as taking a journey together that with patients honesty open the doors to endless possibilities.

Is a difference between a quick pre shampoo chat and a real genuine caring consultation? of course there is the question being which one are you are you ready for the challenge to ask for help advise and guidance to gain the skills to really succeed and reach new levels of success.

In closing having a fully booked day is what most stylist long for consistently busy, but consider when fully booked or over booked we lose clients ! why however good we are the standard of service drops

you took short cuts kept clients waiting, you sacrificed your standards for a few extra £££ or $$$$.

do this and you do more damage than good a dissatisfied  client will go else where taking her friends with her! it’s Service, reliability, Service consultation, Service, skill oh and More Service!!!

Good luck if you need help advise guidance take a three week challenge.

Key points:

* Discuss, History. Full assessment.

*Clients goal, wish list,

*Condition.

*porosity.

*Demarcation lines.

*Brassy roots.

*Banding.

*Breakage.

*Colour retention.

*build up staining from pigment build up.

*Texture.

*percentage of Grey hair.

 Get support, Get a mentor, work with experienced industry professional invest in the product. That being you!

* learn communication skills

* Ask the right question to give the correct advise.

 

A mentor someone with an open mind with many years of experience who can share a vision with you share with you their journey and experience, listen to you guide and advise help you to reach your goals.

We have all the tools in place to share with you. Are you ready? 

This can and will only work with an open mind honesty and willingness to listen do the work!

Oh yes I forgot to mention none of this works unless you are committed to the task. Parting with some hard earned cash this show commitment. Being prepared to listen, take up the challenges. Do the work reap the rewards.

None of this is an instant fix. it a journey and an adventure built on honesty and trust the skill the experience that can be gained can be beyond your wildest dreams .

The doors that can open. The opportunities that can arise. The direction your career can take are immense.

 

Now consider this with all the different mediums available to us Phone, Skype, Video, Internet.

Help and advise it at your finger tips all you have to do is ask. Support is at hand weekly monthly updates, communication.

 

 

What is Service? What does it mean to you?  ……….  it’s a willingness and wanting to serve, Not every one’s cup of tea. So here is the kicker If you don’t like the idea of being part of the  service industry if your are not good with or don’t really like people, much less pandering to their wants and needs.

The reality is Hairdressing is not for you, however much natural talent you have,how ever much you enjoying playing with hair, there are no aspects of this industry that don’t involve interaction with people.

The Service we offer is directly linked with. Who we are. What we project. The image that we project. The image that creates the identity of the salon. the clients we attract.

Standards of service can vary considerable.They are as key to client retention and recommendation as the skills we have as individuals. So there is a synchronicity between Salon, stylist, Client, between service ,consultation ,communication, Image. Cool ha.

 

 
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Posted by on September 16, 2011 in Ammonia free natural hair colour, Avantgarde hair, Avantgarde/ creative hair, Beauty hair salon, Beauty hair style, Beauty tips, Blonde, Blonde highlights, Bridal hair, Bridal updo looks, brunette to Blonde, chemical reactions, Classic Chinion. The laws of colour, Colour correction, colour wheel laws of colour, colouring Grey hair, corrective colour chart, corrective hair colour charts, Creative Hair cuts, Foaming hair colour, freelance Mobile hair stylists, French Pleat, Full head hair bleach and tone, grey hair issues, Hair and style, hair chemistry, Hair Colour, hair colour education, Hair colour techniques, hair colour trends, hair colouring lift deposit, Hair Cuts, Hair cutting, hair cutting style, Hair cutting technique, hair cutting techniques, HAIR DRESSING INDUSTRY, TIPS TRICKS, THOUGHTS,, hair dressing training, Hair dressing training mentoring, Hair lift and deposit, Hair salon chair rental, Hair salon consultation, Hair salon service sales., Hair salon service's, Hair smoothers relaxers, Hair structure and Ph chart, Hair style, Hair style crative colour techniques, Hair stylist consultation, Hair Stylist standards, hair up/do formal, Hairdressing, hairdressing business, Hairdressing colour style trends, hairdressing education, hairstyle, home hair colour, Keratin hair relaxer, Level 6 to 9 natural blonde hair, Lifting Dark hair with High lift colour, Lifting natural dark and warm hair shades, Metallic salts, Multi tonal low lights, Natural Blonde. want it!, natural level 7 to 9 blonde, Ombre hair colour, Qualification., Razor cut is cutting edge, REDS HOT AND COLD, Solid hair colour going lighter, Stylist's Certification, That special Day make it so!, The colour wheel, The Hair Salon, up do'd, Wedding day hair

 

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Hair Stylist’s are we the product? service and skill?


Back2myroots : A place to share thoughts and grow idea’s. B2MR

 

 

I find the more I write and think about topic’s to keep my little blog up to date and interesting. The more I reflect on. What it means to me! what I can offer! What can I share to keep them current and interesting:

In working through this thought process it brings me back to the key point of what we all do and offer service.

Yes it’s skill it’s knowledge it’s communication but none of this matters if we don’t offer. Good service and good value for money service. Value for money does not mean discount or cheap just value.

What is the product we market?

It’s our skill, creativity, knowledge. ability to listen to communicate, honesty,

Oh yes and that all important consultation.

We are in the business of offering advise we are also specialist in solving problems!

So we are in a very unique business.

We have a wonderful opportunity to use the many skills gained, utilise the tools at our disposal to do our job to apply our trade. We have the ability to turn a bad day into a good day from disaster into success powerful stuff.

We have to think of ourselves as being totally unique in the service we offer and the skill we have for we are all different we all react in different ways this does not mean we are not part of a team and as such should not share thoughts idea’s we just all have something different to offer a different way of doing things.

The way we present our selves the appearance we project are all part of the personal image package that  is ‘I’ or ‘You’ this initial presentation is very important for it say this is me this is who i am!!!

 

                                       So what are we selling what are we promoting:

This is easy we sell. Ourselves our skill and talent. Creativity. We are expert in the business of creating image a look experts in finding solutions to problems having answers to question.

Because we are all so very different and as such offer our trade in our own unique way none of us will suite everyone personality issues conflict will always exist so when it happens don’t take it to heart it only becomes personal if you let it! [ so be the bigger person ] a little humility is ok this does not make you a door mat.

Something we as stylist also need to at least be aware of  as gain success get busy get a reputation is Ego just keep it in check a little ego is healthy but to much…………..! not so good.

So to be a good communicator a problem solver what tools do we need? Knowledge is the key here!

Knowledge is power.

With so many different products on the market especially with hair colour both professional and home kits and now an onslaught of new Nano technology [ this new hip term} prior to this every thing was multifaceted, What ever the wording the lingo we have be on top of it we have to be up to date with new products new formulations. How and why they work. How do we do this ?

Education, training up dates, sharing, and by asking questions?? Thing some of us are not so good at!

Remember this the only stupid question is the one we don’t ask!

Be informed have knowledge be a problem solver not a problem maker!

As always thoughts comments idea’s please,

Mike

To this ends we are given the challenge some time to correct badly coloured hair this could be from either a poor professional job or a hope colour gone wrong.

Colour correction is a skill knowing how to re-balance a pigment mantle as a stylist only embark on this if you have the skill and knowledge to take on the responsibility. As a client work with choose some one you trust for this journey. Also get an estimate of both cost and timing for said correction. have a consultation be informed.

As a follow on from yesterdays posting after correction care:

 

Post Home Haircoloring Tips:    [Above pretty bad almost green hair! ]    

                                                            before shot                 

Recommendations post-colour tips: 

It is recommended to wait 48 hours before washing your hair again after the initial color treatment is completed.  This gives new hues time to settle.

Always shampoo with lukewarm water.  Hot water will speed up color fading.

Use hair products specifically designed to protect coloured hair get professional advise.  Remember that some shampoo products designed to add volume will actually “blow up” the cuticle and thus cause hues to fade much faster.  Use products that are specifically labeled as “colour safe”

Shampoo less often.  Even permanent colors will fade faster with frequent washings.

Avoid the use of hot styling tools as much as possible.  Heat from either appliances or the sun will speed up color loss. When possible, air dry coloured strands.

When out in the sun or when swimming in a pool hats! Sun, surf, sand all the S things and pool chemicals may leach out precious tones or in some cases, cause color to fade or even worse, turn brassy or odd shades of green or orange.

Treat colored hair with care and respect invest in good quality products that work within your budget   and remember to deep condition on a regular basis to counteract dryness.

 Resist the urge to recolor again before at least 2 weeks has passed.  Remember, less is more.

 Avoid any other chemical processes for at least one month.  Keep in mind that perms or chemical straightening procedures may cause hair colors to be altered.

I would always recommend doing a skin test prior to any application it’s always best to be safe.

 

                                                {Above make over from above shot}

With some though sight and thinking it is possible to go from a muddy sludge to vibrant colour just takes time and patients:

In Closing:

If you plan on becoming a home hair colour jockey, consider starting a special journal or notebook so you can write down a record of each treatment.  Note the products that you used and the results.Over time you may discover little tricks that make your colouring techniques more streamlined or successful.

I hope this guide is helpful and saves some of the pit falls that can happen when entering the world of home hair colour and correction if required.

Mike B2MR

 
Comments Off on Hair Stylist’s are we the product? service and skill?

Posted by on August 6, 2011 in Ammonia free natural hair colour, Avantgarde hair, Avantgarde/ creative hair, Beauty hair salon, Beauty hair style, Beauty tips, Blonde, Blonde highlights, Bridal hair, Bridal updo looks, brunette to Blonde, chemical reactions, Classic Chinion. The laws of colour, Colour correction, colour wheel laws of colour, colouring Grey hair, corrective colour chart, corrective hair colour charts, Creative Hair cuts, Foaming hair colour, freelance Mobile hair stylists, French Pleat, Full head hair bleach and tone, grey hair issues, Hair and style, hair chemistry, Hair Colour, hair colour education, Hair colour techniques, hair colour trends, hair colouring lift deposit, Hair Cuts, Hair cutting, hair cutting style, Hair cutting technique, hair cutting techniques, HAIR DRESSING INDUSTRY, TIPS TRICKS, THOUGHTS,, hair dressing training, Hair dressing training mentoring, Hair lift and deposit, Hair salon chair rental, Hair salon consultation, Hair salon service sales., Hair salon service's, Hair smoothers relaxers, Hair structure and Ph chart, Hair style, Hair style crative colour techniques, Hair stylist consultation, Hair Stylist standards, hair up/do formal, Hairdressing, hairdressing business, Hairdressing colour style trends, hairdressing education, hairstyle, Hiar colouring Methods skills, home hair colour, Keratin hair relaxer, Level 6 to 9 natural blonde hair, Lifting Dark hair with High lift colour, Lifting natural dark and warm hair shades, Metallic salts, Multi tonal low lights, Natural Blonde. want it!, natural level 7 to 9 blonde, Ombre hair colour, Qualification., Razor cut is cutting edge, REDS HOT AND COLD, Solid hair colour going lighter, Stylist's Certification, That special Day make it so!, The colour wheel, The Hair Salon, up do'd, Wedding day hair

 

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Hairstylist’s: Transferable skills qualification certification


Back2myroots : A place to share thoughts and grow idea’s. B2MR

 

 

This is a topic that was brought to my attention by a fellow professional but one that I have personally been impacted by.

I hoping that others will share views thoughts and share experience of the topic.

Transferable skills and certification:

The question that raised this issue as one to write about was.

I just moved to New York and have had an Illinois license
for 30 years. I went on The NY website and IL was not on the list of
reciprocal states. I am surprised to say the least, and am worried I will have
to pay for beauty school, on top of going to State Boards again.
It has been A VERY LONG time since I have taken that test ( 1978 to be exact!) 
Do you know anything about getting grandfathered in? 


I have been effected by this on more than one occasion. Having moved from London to Ontario Canada. Then out west To British Columbia.Canada. 

I have been qualified for many years I also have certification for advanced courses in Colouring and  Cutting. But my experience is how ever long you have worked . Each country and indeed in the case of Canada with it’s provincial system the rules and requirements differ standards are claimed to be different  and yet my experience was they are no different it’s all about registration legislation and Money!

The same applies in the United States rules and regulations differ from state to state.

Maybe as professional there should be an international body  that can be joined this would store all  records of training and qualification that would be internationally accepted.

It is wrong that some one who has successfully trained maybe owned a salon is suddenly asked to re-train with young students.

In my case I was a platform artist and educator for an international company part of an international artistic team. had represented canada on stage.owned and managed salons in London. Asked in-fact told i had to re sit the full training exam for BC Canada.

After much discussion and deliberation a compromise was reached and a life time certificate issued. Since then the governing body was disbanded due to funding issue and then revived some years later.So it’s political and finance based.


So the question is. Should certification and qualification be industry governed and controlled. With fixed agreed standards agreed s o that both inter state province or international moving is much easier. No one would object to a fee for the administration of this. But come on a re take every time one moves is crazy.


Has this effected you ? what are your thoughts? 

To any one dealing with this i say get a name of someone to deal with and communicate with provide  full proof of training and qualification.experience but stand your ground be respectful have some humility. But remember you are a full true professional. This can happen to anyone who wants to move sometimes within their Country or an international move.

Mike B2MR


   

 
Comments Off on Hairstylist’s: Transferable skills qualification certification

Posted by on July 19, 2011 in Ammonia free natural hair colour, Avantgarde hair, Avantgarde/ creative hair, Beauty hair salon, Beauty hair style, Beauty tips, Blonde, Blonde highlights, Bridal hair, Bridal updo looks, brunette to Blonde, chemical reactions, Classic Chinion. The laws of colour, Colour correction, colour wheel laws of colour, colouring Grey hair, corrective colour chart, corrective hair colour charts, Creative Hair cuts, Foaming hair colour, freelance Mobile hair stylists, French Pleat, Full head hair bleach and tone, grey hair issues, Hair and style, hair chemistry, Hair Colour, hair colour education, Hair colour techniques, hair colour trends, hair colouring lift deposit, Hair Cuts, Hair cutting, hair cutting style, Hair cutting technique, hair cutting techniques, HAIR DRESSING INDUSTRY, TIPS TRICKS, THOUGHTS,, hair dressing training, Hair dressing training mentoring, Hair lift and deposit, Hair salon chair rental, Hair salon consultation, Hair salon service sales., Hair salon service's, Hair structure and Ph chart, Hair style, Hair style crative colour techniques, Hair stylist consultation, Hair Stylist standards, hair up/do formal, Hairdressing, hairdressing business, Hairdressing colour style trends, hairdressing education, hairstyle, home hair colour, Keratin hair relaxer, Lifting Dark hair with High lift colour, Lifting natural dark and warm hair shades, Metallic salts, Multi tonal low lights, Natural Blonde. want it!, natural level 7 to 9 blonde, Ombre hair colour, Qualification., Razor cut is cutting edge, REDS HOT AND COLD, Solid hair colour going lighter, That special Day make it so!, The colour wheel, The Hair Salon, up do'd, Wedding day hair

 

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Training education choices challenges:


Welcome to BACK2MYROOTS B2MR regular postings of fresh new topic’s http://www.back2myroots.co.uk/          stage work semiar

 

 

With so many options and choices when it comes to training and updating skills  how do you decide where to get the best training the best value for money?

 

Is it through your distributor and in conjunction with one of the major professional companies?

Is it courses seminar’s

Saving to go see the odd platform artist.

Maybe you just don’t bother you know it all you know enough many stylist have this view done my training don’t need any more.

 

We should never stop learning and challenging our selves and their are so many avenues to explore not just your hands on skills

What direction would you like to see your career going in.

Platform work, Artistic team member, Technical educator, Salon owner, Teacher, maybe your passion is competition work, maybe something more down to earth successful and busy we all have different goals dreams aspirations.

 

 

avantgarde Up do work

What ever it is with help you we can only improve with help and sharing experience with each other

with so many products on the market offering new improved chemistry we must have the knowledge and understanding of them to decide if they are what we want do what we require.

In the economy the challenges of building up a successful clientele are more demanding we have to have a edge we have to be able to justify why what we offer what we do is much better that that home colour application we have to be able to explain why.

We have to have the people skills, the service skills, the consultation skills, the communication skills,

do you have all these are you at your best all the time?

When we see in the new’s for the most part people rate happiness as 5.4 that’s plain sad is your glass half full or half empty we are in the business of filling that glass of helping people feel and look better

can you do you do that?

team work show event

 

I have spent many years having lots of training my goal is to share that with others who would like to learn and share my experience both technical hands on, but also the personal the people skills the salon skills the things that make clients want to come back the things that make the salon run smoothly a great place to work create and have fun yes fun  hairdressing has to be fun!!

 

So often we get lost in just trying to busy you should not have to try! If you are on top of your game doing a great job being creative offering great service  you should not have to worry about that appointment book your client retention and so your pay packet.

 

Having the Skill the knowledge being up to date with products both for professional salon use and retail recommendation , Having an understanding of how over the counter colour works being able to explain this to clients all key to that success. having your NVQ qualification is a great start but it is not enough it’s a starting place a foundation from which to grow

Having a salon  but not staying current not inspiring your team will in the end lead to decent.thinking your busy enough and know everything is frankly dangerous and driven by ‘EGO ‘not a healthy place to be.

This is not a lecture just some honest sharing  some insight from many years in our ever changing ever challenging industry it is driven from wanting to share wanting to see the standards be high remain

high for us all to be professional creative and passionate about our work our profession what is a huge chunk of our lives.

interested lets chat and take a journey together many ways to connect.

Via the web site

http://www.back2myroots.co.uk/

Via the Blog

http://back2myroots.tumblr.com/

 

Linked in Professional hairdresser group

http://www.linkedin.com/groups?mostPopular=&gid=3162242

Face book B2MR group page

http://www.facebook.com/group.php?gid=130863906948871

 

Become a follower become a leader become active!! how do you want to connect?

Mike B2MR

 

 

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Training in house or college:


Welcome to BACK2MYROOTS B2MR:

http://back2myroots.tumblr.com/

Training your team home or away?

Quite a contentious subject, with so many choices how does someone make a choice of best path to be well trained.

As a Salon owner or manager how do you decide the best way to train and attract new staff and offer them the best training one that will benefit both the salon and potential trainee.

As someone with a focus on self employment maybe home based business, mobile freelance or chair renter,

How do you decide on the best place to train and up date those skills stay current and up to date with products techniques and all matters pertaining to our industry.

With so many Academy’s, Colleges, Hairdressing Schools how do you the salon compete to get apprentice trainee’s?

These institutions especially the private enterprises are designed to teach but more importantly to them make money. they do this by charging the students and charging the models a perfect equation they also get discount from the large colour Companies to promote their products.

As i said a Contentious subject.

The standards taught in many of these establishments can and does vary considerable many of the tutors left salon work for personal reason then decide to teach what they know. My question is did they ever really it make it the salon ! do they really care or is it just a job with the title Teacher!!

My experience with Colleges and Academy’s has been rather dulled by lack of commitment attitude poor standard lack of knowledge or they have just been doing the same thing term after term year after year and are out of touch with reality and products and how they work they don’t prepare their students for the real world they leave college with a huge attitude fake it till you make it they are newly qualified and think they know it all the reality is they have very little salon real life experience need help extra training not that employable. [ oh but they do have NVQ level 2}

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As a home based business or mobile stylist if qualified you owe it to your self and your clients to keep up dated and educated  remain current if your goal is to become self employed or mobile then just as important to seek out the best training possible and commit to up dates, working alone can be very lonely and uninspired so keeping in contact with fellow stylists is key to success. look at what training update your local Distributor is putting on take advantage of courses being run.

As a Salon owner/manager you owe it to yourself your salon and staff to offer the very best standard of education service half in salon with days release or do you take it as a salon owner to build and train your team this takes work and commitment can be so rewarding to both you staff and clients alike. Your other option being day release farming the training out an option but leaves little control of skill or knowledge being taught or eventual standard.

To train your own team takes planning hard work commitment but the rewards are huge, so lets take a look at how huge a task is it to train in house.

Planning this coming up with syllabus a realistic time frame to cover all the topic’s to cover all the different skills and tasks to reach the various levels of NVQ qualification.

Having a schedule that works for the salon in the salon for both staff and trainee and Clients, yes get clients involved they are a great source for models and encouragement Remember this is a two way commitment you get the new enthusiastic willing to learn trainee who wants to learn works hard for your part you have to train a share knowledge educate and are responsible to train this person to the highest of standards.

I would suggest targets laid out and agreed upon as training standard to be agreed by all parties laid out weekly, monthly with reviews along the way.

For the help the staff get in the Salon they have to be committed to be part of this exercise to share knowledge, educate to be part of this salon experience part of building the team.

Staff should commit to model nights if any given stylist has a skill or is more qualified in any given field [e.g maybe hair colour] then use this encourage staff to do training updates to get involved as Educators platform artists do in house and out source training.

All of this is great for business staff talk to clients clients share with friends and family that their salon do so much on the education front.

Have clear goals and standards cutting you have to teach the student has to master basic’s before moving on every one learns at a different pace but clear defined levels to ability to achieve should be laid out and agreed upon.

The same should be said for colour and perming. note that with these two subjects both carry great deal of technical information that must be learned chemistry and understanding as well as safety.

The hands on application of product the mixing the timing it goes on and on.

the good news is there is a wealth of information available to us either on line or books that can be purchased to build up a library of knowledge and place of resource,

As we know as hairdressers we don’t like study or reading but to succeed knowledge and education are key.

Examples of the art of hair colouring real hair colourd to look natural from very blonde.

Below Example of colour match for the pre coloured hair extension:

The Team building

This exercise of getting qualified staff involved in training also deals

with problems of not sharing being  a team player issues of EGO a thing that is prevalent with us stylist.

This ego issue can also become an issue when self employed it’s a natural way we can convince our selves that we are good enough know enough not to bother with up dates  a dangerous path to allow ourselves to go down it will eventually effect business and client retention be honest with your self  stay connected with other stylists.

In case of ego it’s a safety barrier we project to hide insecurity or lack of knowledge and or skill so the in salon training helps with these issues.

The incentive for qualified staff involvement could be the salon contributing to training events partially or fully encourage all levels of  entering competition both for the individual and for the salon.

All of the above is possible not over night but over time the rewards are huge both in time and money not to mention how proud you will feel when that kid you took in is a busy successful fully booked stylist on the salon floor.

This as i said takes lots of planning it will have its pitfalls and challenges but its a journey an adventure you and your staff your team can take together.

Do not get lazy and abuse this agreement as cheap labor it does and will come back on you and ultimately damage your Business and staff relations.

For my part with many years and a great deal of experience i would be happy to work with any one thinking of embarking on this in house training scheme.

In closing I think any  newly qualified stylist should think very carefully about going directly from college into any self employed situation get some salon experience in. some client experience  some service experience!!

If you would like to discuss this topic share some thoughts just click on link below for all contact information.

Good luck have fun Mike

http://www.back2myroots.co.uk/


 

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Hairdressing Tip Tricks:


Welcome to BACK2MYROOTS B2MR:

Created as a source of advise education knowledge skill experience a place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.

copy right pending.

 

TIPS AND TRICKS:

lets talk razor cutting

What does this mean exactly? For me it’s sharing anything and everything  all those things that we learn and experience along the way. Those things that could save you from a pitfall or at least help you get out of one!

 

What does it cover anything and everything all that is us all that make us stylist, salon owners, business owners, it covers skill knowledge, both technical and practical, life skills, people skills, business skills.

None of us are perfect none of us know everything but some know more than others, I’m not talking qualifications I’m talking about experience that skill sharing what we have learned along the way.

 

It is my opinion that however good we are however much we know what ever skills we have if we do not share it pass it on use it to encourage others then what is the point,

To keep it to your self to have bragging rights to crow about how good you were are !! that’s all Ego and a waste of time. Giving back sharing is key to personal growth and greater success.

 

With all the blogs and articles I post my one goal is to share both experience and skill and knowledge.

I have been so fortunate in all the hairdressing industry has afforded me, the experiences i have had the opportunities i have had,some of the amazing people i have met and worked with.

I would very much like an opportunity to share this with as many stylist as possible to encourage mentor to challenge them to push themselves.

To salon owners to encourage them to work with staff and team members, to share and discuss what a salon is and should be how to get the very best from your en-devours how to offer the highest of standards of service skill to your clients. whilst increasing sales and client retention.

 

In these challenging economic times having a few skills refusing to constantly assess honestly reflect on how things are is a very dangerous path to walk.

The salon is a place that is unique as are the people who work in it as are the clients we attract, but the list of what a salon is what it has to do to run smoothly is huge.

Appearance, atmosphere, Image, reputation,

Staff, skill education, knowledge, people skill, passion, motivation, service, team players, dedicated. humility. sales through knowledge, respectful, caring

Owner, manager, organisation skill, fair firm, visionary, sympathetic, articulate, people skills driven focused. passionate, knowledgeable,skilled adviser. respectful.caring,

Products: knowledge, sales,  technical skills on how to use products, understand use and application.

Razor cutting colour

These are all parts that together make a salon work and be successful can you tick them all off maybe most but a few need some attention, i think in most cases we would all be able to add to the list but also circle the need attention items,the million dollar question is Do you want to address those weaknesses!!! either as a salon owner or as an individual do you want to invest a little time and little money to reach new levels have higher standards reach new heights.

Tips and tricks is me offering to share with you all that i know and have experienced from Salon ownership and management, to platform work education & sales, artistic team member, successful busy stylist, communication skills, consultation skills, passion drive motivation.

Hands on technical skills from cutting to hair colour to updo’s what do you need help with.

From one on one to small salon groups what are your needs.

Contact me to start investing in your business your self your future.

Mike B2MR

http://www.back2myroots.co.uk/

 

 

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