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Hairdressing Tips and Tricks.


Welcome to BACK2MYROOTS B2MR:

 A place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.


 

TIPS AND TRICKS:

What does this mean exactly? For me it’s sharing anything and everything.It’s not about short cuts or breaking rules! It’s sharing all those things that we learn and experience along the way. Those things that could save you from a pitfall or at least help you get out of one!

What does it cover ?Anything and everything. All that is us. All that make us stylist, salon owners, business owners, it covers skill knowledge, both technical and practical, life skills, people skills, business skills.

None of us are perfect. None of us know everything. But some know more than others, I’m not talking qualifications I’m talking about experience those skills we have learned along the way.Thus allowing us to share what we have learned along the way.

 

It is my opinion that however good we are. However much we know. What ever skills we have if we do not share it pass it on use it to encourage others then it’s all rather pointless.

To keep it to your self to have bragging rights to crow about how good you were are !! That’s all Ego and a waste of time. Giving back sharing is key to personal growth and greater success.

 

With all the blogs and articles I post my one goal is to share both experience and skill and knowledge.

I have been so fortunate in all the hairdressing industry has afforded me . The experiences I have had. The opportunities I have had. Some of the amazing people I have met and had the good fortune to work with.



I would very much like an opportunity to share this with as many stylist as possible to encourage mentor to challenge them to push themselves. 

To salon owners to encourage them to work with staff and team members. To share and discuss what a salon is and should be. How to get the very best from your en-devours. How to offer the highest of standards of service skill to your clients. whilst increasing sales and client retention.

I had  a young stylist write to me today asking for advise . Having left college wanting to build up a clientele get busy. Yes as we all know it’s not easy it tales commitment and hard work, However i do feel that Salon owners and managers have to help the new stylist who is committed to working hard. A guaranteed basic wage for a given period. Also a new stylist should be given all new clients to the salon for an agreed period. This shows both support and commitment. After agreed period the stylist should have proved a good client retention level and indeed added to it through recommendation.

If this is not the case the stylist has to take responsibility for both standard of work and service offered.  

 

In these challenging economic times. Having a few skills, refusing to constantly assess, honestly reflect on how things are.This a very dangerous path to walk. 

The salon is a place that is unique as are the people who work in it. As are the clients we attract. But the list of what a salon is. What it has to do to run smoothly is huge. It truly is quite a complex structure built of relationships ,honesty and trust.


Appearance, atmosphere, Image, reputation,

Staff, skill education, knowledge, people skill, passion, motivation, service, team players, dedicated. humility. sales through knowledge, respectful, caring.

Owners. Managers. Organisations. skills. Fair firm. Visionary. Sympathetic. Articulate. Service. People skills driven focused. Passion commitment. Knowledgeable . Skilled adviser. Respectful Caring,

Products: knowledge. Sales. Technical skills. On how to use products. Understand use and application.



These are all parts that together make a salon work and be successful can you tick them all off? Maybe most but a few need some attention. I think in most cases we would all be able to add to the list but also circle the need attention items. The million dollar question is Do you want to address those weaknesses!!! either as a salon owner or as an individual do you want to invest a little time and little money to reach new levels have higher standards reach new heights.

Tips and tricks is me offering to share with you all that I know and have experienced from. Salon ownership and management. To platform work. Education and sales. Artistic team member. Successful busy stylist. Communication skills. Consultation skills.

Hands on technical skills from cutting to hair colour to updo’s what do you need help with.

 

From one on one to small salon groups what are your needs.               

Contact me to start investing in your business your self your future. With my skill experience and knowledge and connection with other like minded professionals help is close at hand.

I can connect you with an online support program for you and your salon. So what are your needs?  

Mike B2MR

                         http://www.back2myroots.co.uk/


        A useful link for material that can be of so much use to both salons and stylist’s                        

                      http://www.karendavidintl.com/index.asp?pageID=2145887365


 
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Posted by on July 11, 2011 in Ammonia free natural hair colour, Avantgarde hair, Beauty hair salon, Beauty hair style, Beauty tips, Blonde, Blonde highlights, Bridal hair, Bridal updo looks, brunette to Blonde, chemical reactions, Classic Chinion. The laws of colour, Colour correction, colour wheel laws of colour, colouring Grey hair, corrective colour chart, corrective hair colour charts, Creative Hair cuts, Foaming hair colour, freelance Mobile hair stylists, French Pleat, Full head hair bleach and tone, grey hair issues, Hair and style, hair chemistry, Hair Colour, hair colour education, Hair colour techniques, hair colour trends, hair colouring lift deposit, Hair Cuts, Hair cutting, hair cutting style, Hair cutting technique, hair cutting techniques, HAIR DRESSING INDUSTRY, TIPS TRICKS, THOUGHTS,, hair dressing training, Hair dressing training mentoring, Hair lift and deposit, Hair salon chair rental, Hair salon consultation, Hair salon service sales., Hair salon service's, Hair structure and Ph chart, Hair style, Hair style crative colour techniques, Hair stylist consultation, Hair Stylist standards, hair up/do formal, Hairdressing, hairdressing business, Hairdressing colour style trends, hairdressing education, hairstyle, home hair colour, Keratin hair relaxer, Lifting Dark hair with High lift colour, Lifting natural dark and warm hair shades, Metallic salts, Multi tonal low lights, Natural Blonde. want it!, natural level 7 to 9 blonde, Ombre hair colour, Razor cut is cutting edge, REDS HOT AND COLD, Solid hair colour going lighter, That special Day make it so!, The colour wheel, The Hair Salon, up do'd, Wedding day hair

 

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Ultimate Salon Service:


Welcome to BACK2MYROOTS B2MR:

Created as a source of advise education knowledge skill experience. A place to share thoughts post comments, idea’s, on all matters relating to hair colouring skill and techniques and anything industry related.


What is the ultimate in Salon service:

It has to be that balance that blend of exemplary Service. Experience. knowledge that point. When all that expertise come together,

Why do clients return  to us time after time ? In some cases year after year. Why do they recommend you to family and friends? They want to share something that for them was very special. That thing you do every time your client returns to you. That interaction those personal things that define you. That you make you stand out as being unique, creative, talented,caring.

The way you are with your clients when they have an appointment with you. That special way you take time to listen and advise.Giving them that honest consultation. This is the time we take to.Make our client feel special for this time. For this appointment, our job, our goal is to make that client feel that they are treated and allowed to feel very special. You have an opportunity to do this to offer this unique experience to every client you have. Every day!

This can be quite demanding. Some might say draining so remember, it’s not about the number of clients you do in a day . It’s about the service your perform and standard of care and attentiveness. If you take care of these and you will be busy and booked every day constantly getting new recommendations,with very solid client retention and loyalty.

It really is that easy concentrate on. The service. The experience recommendation return business will automatically follow. Value your time and the standard of what you do and charge accordingly value for money is a great job well done with amazing service.

This only goes wrong when we get greedy and complacent. Over book leading to keeping clients waiting, taking short cuts, not repeating the same standard of service all the time.

It may sound boring but find the routine that works for you with your client that routine that works from the moment they enter the salon until they leave having re booked that next appointment.

My experience was that I would do the same number of people a day every day i would not fit clients in ever! This was always made clear in a first consultation of course clients will try and get you to fit them in they may say “But i’m special” remind them that all clients are they are a special! and all get the same special treatment . Then you can add. So you see you cannot have some more special than others you have to all be special together.

Remember this. If you fit a favored client in, then some time in your day some one gets short changed kept waiting? I also had a 15 min rule later than that and you would have to re-book why? Well after 15 minutes the next client will be kept waiting or the standard of what is being done will be compromised Once clients know and understand this you have created a level of respect. you will never lose clients over having boundaries and maintaining service.

For the record my business was fully booked weeks in advance I never advertised it was word of mouth only. My business was technical Colour or Colour correction I only ever did three appointment’s a day i only cut hair with razors so quite unique never evenings never week ends all my choice in my own effort to strike a work life balance, something important to me and quite challenging as i am by nature quite an obsessive person and can very easily forget that work life balance,

I was however also a platform artist and educator so had other commitments but always kept clients fully appraised of my away times and schedule for up come shows and training events.

Clients love like to tell friends they have a stylist who travels educates what it really shows is that you are involved in your profession.

I have been reading a book called Double you Salon success  written by “Karen Lynch”. She compares the service we give. What we do with how the client might view the same experience.

After 35 years in this industry I still found it a good gentle reminder that. What we do. What we offer. How we present and perform our skills are for a client an overall package of the experience.

Interestingly this equates to 20% our skill knowledge 80% the Experience yes the service.

We are selling an experience offering the ultimate in Service part of this package is out skill and knowledge.

I would highly recommend this book if you are looking to turn a corner with your business your salon your staff would all benefit from this easy informative read.

                                http://www.doubleyoursalonsales.com/

Karen and David have a wealth of experience in the Hairdressing Industry and are constantly on the road doing presentations and seminar’s  for more information on there philosophy and who they are take a look at their web site  maybe join in post some thoughts view’s comments it’s called net working.

http://thesalonsuccessclub.ning.com/

In closing remember this. There is nothing wrong with being in a service industry some may think they are above being servers that it some how degrades that it suggest menial. I say this comes from Ego.

We all like to be served having an experience. From when we go for dinner we remember that very special caring service, this is how we should be remembered this is what will keep us busy booked and clients returning over and over again.

It is also my belief that we should strive to have a balance between providing the” Ultimate Service” A pampering experience supported with skill and knowledge raising the bar on standards of training and education this can only serve to increase the whole experience. The overall standard thus improving business the work environment and most importantly the client experience

Ultimate Service: Supported with Knowledge, creativity, passion, skill

Mike B2MR

 

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The hair Salon The stylist who to trust.


Welcome to BACK2MYROOTS B2MR

Created as a source of advise education knowledge skill experience a place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.

change can happen

                                           long drab very unflattering !

In Colour we trust:  In stylist we trust! do we deserve this trust?

Quite a Topic and one that both hairdressers and clients.The public we serve can think on. A topic we can review and chat about!

Above and below before make over below  after shot, Two days later this client had her baby! feeling much better about herself.She had been to three salons wanting a change but none of them wanted to risk upsetting a 9 month pregnant women ! why they did not talk the time to listen!

Quite the change

                                  Razor cut no scissors used!

As a client who has decided to go into a salon for a technical colour  service your hope your thinking has brought you to this place because you have decided to pay for the service knowledge expertise of a professional hairdresser colour expert technician.

You have made this choice rather than enter into the world of home hair colour, 

Quite frankly another area that needs so much more attention spent on it, for the consumer with regard to knowledge and honesty about the products how and why they work, what they do, realistic and true expectations transparency with home hair colour.

As a stylist working in a salon offering your skill and service just by being in the salon environment you are making the statement that you are a true professional educated and knowledgeable, or at least one would hope so.

Bored unprofessional what does this say?

Then my question is why do so many women turn to Home hair colour? lets be honest it’s not all about saving money, and if it is about money then we as stylist have that challenge to prove that you get what you pay for to justify the salon experience.

The Experience starts with image first impressions of both the salon and the staff appearance you only ever get one chance for a first impression. secondly its the time you have for consultation your time to shine sell you self your skill knowledge, listen advise be honest ask question your in control or you should be, by being in control the client should feel comfortable she is in good hands.

Things like this still happen

Easy ha!

Then why so many disillusioned clients why do we still see over processed hair drab dull colours, why so many articles from women unhappy with their hair, why so many reviews written about a bad experience.

That’s not me i hear you say, who does this guy think he is! great that’s the reaction i  want,

But oh so much of the time it’s seems all about the money get them in get them out, under skilled under qualified people colouring hair lacking in knowledge and skill but with a Ego the size of a salon.

Why where does it come from?

Is it something instilled at college at the academy fake it till you make it. an attitude that once you have qualified you have made it you know all their is to know. you can go into a salon or go mobile calling your self a true professional.

When we have some many young people in college doing hairdressing and 14 year old students doing basic hairdressing as part of their school lessons, who decides on standards NVQ what does that mean when so many have it and yet are un-skilled! over half the students in one college i had experience with were wasting their time and that of the tutors, of the 14 year old students it was a way of getting out of other subjects but getting a qualification or accreditation upon leaving school what does this say!

Understanding your colour line:

understand shade, tone, pigment,deposit.

When it comes to professional hair colour salons and stylist it’s a fact that salon change colour lines because the one they have does not work for them. it does not lift, the reds don’t hold, the ash shades to green, the pigment cannot control the lift! sound familiar, then why?

Professional colour companies know that hairdressers salons change colour lines through dissatisfaction this is why they constantly bring out new repackaged lines. there are differences between in quality but with the top names they pretty much work the same way pigments vary but quality and chemistry quite standard so why change?

Here it is!  IT’S EASIER TO BLAME THE PRODUCT THAN ADMIT LACK OF KNOWLEDGE!

As a former educator for a colour company i have seen so many salon owners bow to pressure from staff to change a colour line through dissatisfaction lack of skill and knowledge.

Different formulation different effects.

It is so hard for a manager or owner to suggest the issues lies in the mirror! If we take the time to read the education material in a manual part of a shade chart {yes the black stuff next to the pictures}To go on the education up dates to do in salon training model fun nights to play experiment, get to understand your colour line.

Simple things: this is all true when toning at the basin on pre lightened hair that is still tad yellow using ash toner! then blaming the product because it’s sludge green ha ha you laugh it happens.

natural level 6 Demi application level 6 no lift required

or mixing a colour up but because you have chosen possible to higher volume of peroxide to counter act this you squeeze in a little ash then oh maybe that was to much so in goes some gold! yipee green again! guys this goes on!

So for the client who has been part of one of these salon situations these case of poor quality of work how are they supposed to respond? having wanted that salon experience, having wanted to feel pampered and a million dollars..but having left feeling nothing but resentful of the whole experience!

They want to trust know they are in good hands, as stylist we have to go so much further with the service we offer, but we owe it to our selves and the client to invest in our skill get the knowledge get the education learn our trade.

become experts in every aspect of our field this does not happen over night i don’t think we ever know everything thing but the goal the motivation should be to know as much as possible keep pushing your self to be better and share this this knowledge with Clients and work mates

blondes with multi shades and formulations.

For the client who has had a bad experience i say do not give up on a professional service just research find the good ones do not settle for second best.

Build a relationship built on trust and understanding and honesty about goal and expectations solving problems finding solutions

At the end of the day you should be able to put more trust in the salon the experience than you can that small box on the shelf at the supermarket that covers Grey makes you look younger healthier all in 10 minutes and for under a fiver!!!!!

I have written this to push buttons ask questions get reaction!

here is my web site this also links into my blog comments can be left good or bad.

http://www.back2myroots.co.uk/

Mike B2MR

 

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A vision for hairdressing and stylists


Welcome to BACK2MYROOTS B2MR

any thing can happen
Any thing is possible you just need vision

Regular postings of fresh new topic’s.  A place to share. Thoughts post comments, idea’s. On matters relating to hair colouring, skill and techniques and anything industry related.

.

 

It’s is my hope my goal that. Through my web site, blog postings and working on networking with other like minded industry professional we can work together to make a difference. Connecting through Linked-In sharing thoughts comments and topic’s with the two groups those being.

 

The Professional hairdresser knowledge net work.

http://www.linkedin.com/groups?mostPopular=&gid=3162242

Care about hair- Colouring education service Uk

http://www.linkedin.com/groups?mostPopular=&gid=2988580

By using. A variety of social outlets and media groups my goal is to make connection enabling me to share my experience and knowledge.

To be given a platform to help improve the quality of service and raise the standards for both individuals and businesses alike.

To work with a companies who see education as a tool to promote sales, increase business and awareness. Whilst raising the standards and skills of all professional stylist’s

There are many tools available to us all. Mentoring books designed to offer constructive help and advise. We all of us have a journey and life experience to share with a very varied back ground in our industry I am fortunate enough to have experienced many different aspect of the hairdressing industry. I continue to search for ways to share. to work with others on educational, mentoring and support material. That can be made available to both salons, stylists and trainee’s.

It is my firm belief that the keys to success for the individuals are. Education. Knowledge. Skill.

These attributes include service skills, communication skills, consultation skills.

 

A great sites for information and to net work.

http://thesalonsuccessclub.ning.com/

 

Really interesting support material mentoring and support.

http://www.doubleyoursalonsales.com/

It is also being honest with your self, about who you are, what you want. How prepared you are to work to be the very best that you can be are you up for the challenge.


For a salon and business owner it is all of the above with the added challenges of handling managing staff, working with the general public, being fully focused and committed to building and maintaining a business all the challenges that will arise.

The highs the lows the daily unexpected that will happen it’s how you deal with them that will define you reflect on you and your business.

 

For business support a free initial consultation and consultancy information. Check out the web page

http://www.back2myroots.co.uk/

you will also find our Group face book page and link to follow on Twitter.

My hope is to find a number of stylist salon owners who are looking to move forward looking for advise some guidance life experience that will assist them to reach their goals and full potential.
to take a journey together that we will all learn from in ways untold from hands on skill to colour theory to service and sales staff training!

 

We post regular blogs on may topic’s on

http://back2myroots.tumblr.com/

platform to share
sharing knowledge and information

also on word press

https://mikeb2mr.wordpress.com/


Discover what the keys are to your success how can i help you? can you help me? so many ways to communicate connect share information. I look forward to hearing from you.sharing and growing together.





Mike B2MR


 

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Ultimate Salon Service:


Welcome to BACK2MYROOTS B2MR

Created as a source of advise education knowledge skill experience a place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.

copy right pending.

What is the ultimate in Salon service:

It has to be that balance that blend of exemplary experience when Service, knowledge and expertise come together,

Why do clients return why do the recommend you to family and friends they want to share something that for them was very special. That thing you do every time you interact with another client who has an appointment with you that special way you take time to listen advise have that honest consultation that time we take to make our client feel special for that time our job our goal is to make that client feel that they are treated allowed to feel very special. you have an opportunity to do this to offer this unique experience to every client you have every day.

This can be quite demanding some might say draining so remember it’s not about the number of clients you do in a day  its about the service and standard take care if these and you will be busy and booked every day.

It really is that easy concentrate on the service the experience recommendation return business will automatically follow. value your time and the standard of what you do and charge accordingly value for money is a great job well done with amazing service.

This only goes wrong when we get greedy and complacent over book, leading to keeping clients waiting, take short cuts, not repeating the same standard of service all the time.

My experience was that i would do the same number of people a day every day i would not fit clients in ever, this was always made clear in a first consultation of course clients will try and get you to fit them in they may say but i special remind them they are they are a special as all the other special clients. Then you can add so you see you cannot have some more special than others you have to all be special together.

Remember this you fit a favored client in then some time in your day some one gets short changed kept waiting? I also had a 15 min rule later than that and you would have to re-book why? well after 15 minutes the next client will be kept waiting or the standard of what is being done will be compromised once clients know and understand this you have created a level of respect. you will never lose clients over having boundaries and maintaining service.

For the record my business was fully booked weeks in advance i never advertised it was word of mouth only, my business was technical Colour or Colour correction i only ever did three appointment’s a day i only cut hair with razors so quite unique never evenings never week ends all my choice in my own effort to strike a work life balance, something important to me and quite challenging as i am by nature quite an obsessive person and can very easily forget that work life balance,

I was however also a platform artist and educator so had other commitments but always kept clients fully appraised of my away times and schedule for up come shows and training events.

Clients love like to tell friends they have a stylist who travels educates what it really shows is that you are involved in your profession.

I have been reading a book called Double you Salon success  written by Karen Lynch. she compares the service we give what we do with how the client see’s this same experience.

After 35 years in this industry i still found it a good  gentle reminder that what we do what we offer how we present and perform our skills are for a client an overall package of the experience.

interestingly this equates to 20% our skill knowledge 80% the Experience yes the service.

We are selling an experience offering the ultimate in Service part of this package is out skill and knowledge.

I would highly recommend this book if you are looking to turn a corner with your business your salon your staff would all benefit from this easy informative read. http://www.doubleyoursalonsales.com/

In closing remember this there is nothing wrong with being in a service industry some may think they are above being servers that it some how degrades that it suggest menial i say this comes from Ego we all like to be served when we go for dinner we remember that very special caring service, this is how we should be remembered this is what will keep us busy booked and clients returning over and over again.

It is also my belief that we should strive to have a balance between providing the Ultimate Service pampering experience skill and knowledge raising the bar on standards of training knowledge and skill can only serve to increase the whole experience the overall standard thus improving business the work environment and most importantly the client experience

Ultimate service supported with Knowledge, creativity, passion, skill

Mike B2MR

 

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